Queenofspecs Reviews 71

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic experience from start to finish! I've never worn glasses before and Steph couldn't be more supportive, helpful and accommodating. First class service and between selecting my frames and rece... See more

Rated 3 out of 5 stars

The packaging does not seem appropriate for delivery because it may compromise the contents. As for the product itself, it would have been nice to have more promotional elements. L.E.: The parcel cam... See more

Company replied

Rated 5 out of 5 stars

I was sauntering through Cheltenham with my partner a few weeks ago and came across QueenofSpecs in the town centre. They had a wide range of top quality frames on display and helped both my partner... See more

Rated 5 out of 5 stars

On a brief visit to Cheltenham, we came across Queen of Specs and my wife immediatly fell in love with a particular frame to replace her reading glasses. We provided the relevant perscription for t... See more

Company details

  1. Glasses Store

Information provided by various external sources

Queen of Specs brings to you a carefully curated collection of the most beautiful and rare spectacle frames. Having over 50 years experience in optics has enabled us to source new and reconditioned premium frames to give you a unique look – due to this we rarely have more than one pair of each frame at any one time. Our commitment is to ensure we provide an opportunity to ethically re-purpose vintage frames, and to offer unusual, one of a kind eye wear to create a bespoke look for all our customers. Once you have chosen your frames, contact us to discuss your lens options... we offer prescription lenses or prescription tinted lenses to suit you and your style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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Rated 5 out of 5 stars

Gorgeous vintage Ralph Lauren glasses

With a great eye for style, Steph hand picked some fabulous frames for me to try and was spot on with a gorgeous pair of vintage Ralph Lauren’s. A lovely shopping experience, professional advice (frames and lenses), incredible value and slick service.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great support and care from owner!

Great support and care from owner!
I am in the process of getting a new frame and lenses from this small company. So far, everything has worked perfectly with frequent and kind communication with the owner.
Happy to recommend this brand!

March 16, 2021
Rated 5 out of 5 stars

The Queen of Specs came to the rescue!

I needed a new pair of glasses in a bit of an emergency after mine were destroyed in a lawnmower (!). Steph fitted me in very quickly and helped me choose the right pair of glasses that had a enough flair, but not too much! They were quickly fitted and then whisked off to have their lens fitted and returned to me just a few days later! They are very comfortable, and I feel great in them. There was a great selection to choose from and very reasonable prices, plus I felt I was doing my bit for the environment!

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great choice, great prices, great service!

After having bought a new pair of glasses during lockdown, I visited Queen of Specs and bought 2 new pairs plus a pair of prescription sunglasses for less money...and I absolutely love them. Thank you Queen of Specs I will be back ;-)

November 29, 2020
Unprompted review
Rated 5 out of 5 stars

The best way to buy new glasses

So pleased with my new pairs of glasses. Steph was brilliant from start to finish - offering a wide selection of beautiful designer frames, confirming my prescription and fitting the glasses. Really pleased with the results.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic in every way!!!

I have always found selecting glasses difficult, however the selection Steph had to offer was amazing. I tried on countless pairs from a very extensive range and styles, I eventually found the right ones and nothing was too much trouble for Steph.
I couldn’t decide between two pairs, the price was amazing so I bought both. The service was very professional and a quick delivery with my prescription lenses.

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

Unexpected Bargain Picked up a really unexpected bargain…

Picked up a really unexpected bargain today at the Malvern Fleamarket. My friend and I happened to spot Queen of Specs selling beautiful frames for a fraction of the price elsewhere. I just love my William Morris frames.
If you go to the next Malvern Fleamarket on 20th Sept 20 make sure you pop into the hall nearest to the Showground entrance and have a look for yourself. Loads of gorgeous frames.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic sunglasses and service!

I love my new sunglasses and would definitely shop with queen of specs again. The recommendations and advice from Steph on what suited me was invaluable. The wide selection of styles and range of prices is great - there’s something for everyone!

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Seamless customer service at every stage

Thank you for my sunglasses. The sales experience of shopping at Queen of Specs was five star - the website is easy to use and visually appealing. Social media helps give you an idea of the customer service. All communications with Steph were very easy and straightforward. Both pairs of sunglasses look great and I’m delighted with my first ever pair of prescription sunglasses.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous collection!

Queen of Specs has an extensive and unusual selection of glasses to suit any style and budget. I had a style consultation and Steph helped me choose a fabulous pair of sunglasses that I wouldn't have found elsewhere. I'm so pleased to have found a go-to place for sunglasses that's an independent business!

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Such a great personal service!

Such a great personal service - from style consulting, to vintage frame prescription lens price options, through to incredibly speedy delivery despite the COVID situation - I've loved my Queen of Specs 5 star experience, and will only ever shop here from now!!

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Sexy specs!

Great communication, glasses are lovely. I would recommend!!

July 23, 2020
Unprompted review
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Reply from Queenofspecs

Ah thanks for the review it means a lot! Hope the glasses are ok...

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