Quick Mortgages Reviews 84

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was looking to switch my buy-to-let mortgage as the current fixed rate is due to end. Rhiannon was absolutely fantastic in really taking the time to understand my needs. She went away and scoured th... See more

Rated 5 out of 5 stars

Tracy looked after my mortgage renewal for me, and have to say it was an amazing experience. She kept me updated throughout and worked hard to get me a good rate in the current climate, which was ver... See more

Rated 5 out of 5 stars

We wanted to say a huge Thank you to Rhiannon for everything she has done for us regarding our mortgage application. We knew our mortgage application wasn’t straight forward but Rhiannon went above a... See more

Company replied

Rated 5 out of 5 stars

Reliable and an amazing company to work with. We used Quick Mortgages to arrange our remortgage. It was zero hassle for us and everything was arranged quickly, communication was good as well. We'll de... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We offer whole of market, independent mortgage and protection advice provided by our team of experienced, professional advisors based in Birmingham and operating nation-wide. Fast, friendly & free; contact us today to see how we can assist you with your property related finance needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

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Rated 5 out of 5 stars

Honest, helpful and personable advice

I was looking to switch my buy-to-let mortgage as the current fixed rate is due to end. Rhiannon was absolutely fantastic in really taking the time to understand my needs. She went away and scoured the market coming back to advise me that my best value option would actually be with my current provider (a marginally lower rate was offered elsewhere, but the fees made it a poorer option). She was also kind enough to suggest that while she was more than happy to process the switch, I could do it myself as it would only be a product change should I wish. I looked into this, confident that I was getting a good deal, and found it quick and easy. Ultimately, therefore, I feel a bit bad for getting free advice. Bottom line, I can't recommend Rhiannon higher and I will be hoping to place some actual business her way on a residential!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Renewal

Tracy looked after my mortgage renewal for me, and have to say it was an amazing experience. She kept me updated throughout and worked hard to get me a good rate in the current climate, which was very much appreciated. She didn't just go for the first deal that she came across and thought 'job done' an absolute pleasure to deal with, will definitely be back when my renewal comes around again. Thank you!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, had the pleasure of Kallie & Rihannon helping me get my 1st property & navigating the process of it all. Incredibly helpful & worked throughout to get me the best deal.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

The best service I have ever received!

I had the pleasure to get my mortgage secured by Rhiannon, and I can honestly say I have never received such care and professional service in my life! She is a treasure! Incredibly patient, very helpful, she did the utmost best to help us in whatever way she could and she secured us a mortgage in record time. Along the process she felt a lot more like a big sister than a mortgage advisor, I am actually sad that we will wrap it up soon because I will miss talking to her :) She was also able to help my friend who thought getting on the property ladder was not possible for her.

I am immensely grateful for Rhiannon, and living in our new flat soon will be a forever-reminder that she is the best!

January 29, 2026
Unprompted review
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Reply from Quick Mortgages

Rhiannon will be absolutely thrilled to read this. She takes huge pride in supporting clients with care, patience and honesty, so it means a lot to hear how supported you felt throughout the process, and that she felt more like a big sister than an adviser is about the best compliment we could imagine.

Congratulations on your new flat, we hope you make many happy memories there. Thank you again for trusting Quick Mortgages, and for taking the time to share such a thoughtful review.

Rated 5 out of 5 stars

Reliable and an amazing company to work…

Reliable and an amazing company to work with. We used Quick Mortgages to arrange our remortgage. It was zero hassle for us and everything was arranged quickly, communication was good as well. We'll definitely use them again when our current policy comes up for renew. Highly recommend them. 5*

January 2, 2026
Unprompted review
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Reply from Quick Mortgages

Hi Nicola. Thank you so much for your review and the time taken to leave us such great feedback. We are so pleased to hear you will use us again.

Rated 5 out of 5 stars

Kallie Crowcroft Was amazing

Kallie Crowcroft Was amazing, very friendly and very helpful throughout the whole process. I would 100% recommend her to anyone looking for a mortgage advisor.

March 25, 2025
Unprompted review
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Reply from Quick Mortgages

Hi Jamie. Thank you for the feedback on the service Kallie provided. We will ensure this is passed back to her and thank you so much for using Quick Mortgages

Rated 5 out of 5 stars

Rhiannon was really attentive.

Rhiannon was attentive and reacted quickly. It wasn’t the easiest mortgage application but she did everything she could to make sure it went through. She even kept in touch when she was on holiday which is going above and beyond.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor attitude and won't assist

Basically the advisor Ryan called and because I wanted the fee included and the difference was 0.1% between two lenders of which I had a preference, as the lender was 0.1% more expensive, I was told if I didnt take their advice it would be considered execution only and they won't deal with me, and clearly no cashback.

Generally he didnt have a great attitude- maybe it was the fact id chosen them due to cashback and this reduced their fee and commission, but it was very abrupt and matter of fact. Surely I can listen to advice and provided what I chose is within a certain tolerance (ie- some people dont like certain banks or they have policies i dont want), surely I should be able to choose my lender than be forced.

0.1% seems petty to turn business away, so it tells me it is likely income driven for the firm.

September 10, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and that our communication on this occasion didn’t come across as clearly as it should have. As you can see from our other reviews, the vast majority of our customers have had a very positive experience with us, but we know that every interaction matters. After your review, we reached out to you directly and had constructive conversations to better understand what happened.
We appreciate that the explanation Ryan gave didn’t come across as well as it could have. We’ve discussed this internally and will continue to look at how we communicate options with clients to ensure it’s always handled in a way that feels supportive and transparent. Just to clarify one other point you raised, our advisers are employed and compensated the same way regardless of the source of business. Their sole focus is on helping clients find the right solution for their circumstances.
We do truly value all feedback – positive and negative – as it helps us improve. Thank you again for bringing this to our attention, and we remain committed to ensuring every client feels heard and supported.
Kind regards, Rhiannon

Rated 5 out of 5 stars

THANKYOU SO MUCH 🥰

I would like to give a huge THANKYOU to Kallie and Tracy for all their help with our mortgage and insurances. Being first time buyers is a very scary thing and Kallie and Tracy have gone above and beyond to help us every step of the way so a massive thankyou from me and my family. Wonderful service from start to finish 😊🥰 now for the big move 😊

August 22, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you so much for the glowing review. It is really appreciated and we are grateful that you took time out to let us know how you have found the service to be. We have passed the feedback on to Tracy and Kallie. We all hope your move went well and we wish you all the best in your home!

Rated 5 out of 5 stars

Evan was our loan officer and he was…

Evan was our loan officer and he was outstanding answered all my questions answered every time we called him and answered our questions I recommend Evan if you're looking for a loan for a home satisfaction guarantee from Robert Maria

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

We wanted to say a huge Thank you to…

We wanted to say a huge Thank you to Rhiannon for everything she has done for us regarding our mortgage application. We knew our mortgage application wasn’t straight forward but Rhiannon went above and beyond to ensure we got an offer. Her communication was brilliant and time keeping was impeccable from start to finish. Nothing was too much trouble and she worked tirelessly for us.
I honestly don’t believe we would have been able to get a mortgage without her. I would 100% recommended her to anybody! Again, a huge thank you Rhi!

May 29, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you so much Ashleigh for your review we really appreciate the time you have taken out to write this and are so happy you have had a positive experience. It was a pleasure being able to help you

Rated 5 out of 5 stars

Our second time using Quick mortgages.

Our second time using Quick mortgages.
Rhiannon is fast and efficient at finding us the best deal. And always follows up with any rate changes.
Wouldn't go anywhere else.

February 3, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you so much for the review. We are happy to hear you have had a positive experience and are so grateful to be able to help you

Rated 5 out of 5 stars

Excellent service with Rhiannon from…

Excellent service with Rhiannon from start to finish. She has great communication and kept me in the loop throughout. Have already recommended to other friends.

Thanks Rhiannon and team!

May 8, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you so much Katie for leaving a review. It is very appreciated. We just want to say thank you for recommending us as well we are grateful. It has been lovely being able to help you!

Rated 5 out of 5 stars

Rhiannon was great to deal with

I recently had a mortgage arranged by Rhiannon and can't recommend her highly enough. As a first time time buyer, the process was potentially daunting but Rhiannon was very helpful and supportive throughout. She always promptly answered any questions I had, however minor, with great knowledge and patience. Thanks for all your help Rhiannon!

May 7, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you so much Tim for the review. It is always lovely to hear that we have been able to help and you have had a positive experience with us. We wish you all the best in your new home and will be on hand to help at any time

Rated 5 out of 5 stars

Rhiannon was very knowledgeable and…

Rhiannon was very knowledgeable and very informative. She kept me up to date every step of the way and was always quick to respond with any questions asked.
Thank you for the help and support throughout the process, would definitely recommend.

April 2, 2025
Unprompted review
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Reply from Quick Mortgages

Thank you for the review Andrew. We are delighted to hear about your positive experience of working with Rhiannon. It was a pleasure working with you

Rated 5 out of 5 stars

I cannot thank Kallie and Hollie enough…

I cannot thank Kallie and Hollie enough for their work in helping me through the process of securing a mortgage. Kallie is very thorough, incredibly quick at responding and so helpful with any question. Here’s to hoping for a smooth process up to and beyond completion!

December 30, 2024
Unprompted review
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Reply from Quick Mortgages

We are delighted to hear the process has been smooth, and we will continue to be on hand moving forwards.

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