The Mortgage Genie Reviews 179

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... See more

Rated 5 out of 5 stars

Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service. James our advisor is so communicative and helpful. We didn’t have the most straightforward application and he was so tentative and helpful right the way through the pro... See more

Company replied

Rated 5 out of 5 stars

We are thrilled to say that we have just moved in to our new home and absolutely couldn’t fault the service we received from the Mortgage Genie -especially Rachel, Sam and Adam. However, we must give... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Income Protection Insurance Company
  4. Insurance Broker
  5. Life Insurance Agency

Written by the company

The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Excellent experience

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incredibly approachable. Rachel stayed on top of every detail to ensure everything was executed perfectly and on time. We couldn't be happier!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Rachel dealt with our case

Rachel dealt with our case , cannot recommend her enough !!!
She was friendly and extremely efficient and handled things perfectly for us .
Nothing was too much to ask when ever I needed help or assurance . Thanks very much Rachel you have helped us get our dream family home . Mr and Mrs Plumpton

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and experience

Adam set us up with life insurance and critical illness cover.
He was able to arrange an appointment really quickly and found cover that was perfect for us both within our desired budget.
He was friendly and really helpful at explaining everything included in the policies.
Would highly recommend Adam and The Mortgage Genie to friends and family.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

An extremely supportive company

James was fantastic in helping me secure a mortgage offer and kept me updated throughout the process. He was always willing to answer any questions I had and made the process way easier than it could have been. Adam was great helping me to source the necessary insurance products and supported when there were delays from the bank. Purchasing my first ever property was really stressful but both guys made the experience much easier and I felt like I was in safe hands the whole way through

April 1, 2024
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Reply from The Mortgage Genie

Thank you! We're delighted to hear that you had such a great experience, and thank you for sharing. We'll let James & Adam know that they've a great job with the mortgage and your insurances. Thanks again for working with us

Rated 5 out of 5 stars

Adam provided a thorough review of our…

Adam provided a thorough review of our policies, concisely explained benefits of switching and promptly answered any additional questions we had, securing us the best cover at a cheaper price! Would definitely recommend his service.

February 7, 2025
Unprompted review
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Reply from The Mortgage Genie

Thank you for sharing! Adam will be delighted to hear this feedback. Many thanks for choosing to work with us.

Rated 5 out of 5 stars

Excellent Service

Me and my partner are first time buyers, so the thought of getting our mortgage was really daunting for us. Rachel at The Mortgage Genie made the process so pleasant for us, we did not have anything to stress about as she sorted everything for us. We would not have been able to get our mortgage without Rachel’s help. I highly recommend Rachel and The Mortgage Genie to use as your mortgage brokers. Thank you so much😊

February 7, 2025
Unprompted review
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Reply from The Mortgage Genie

Thank you! We've shared this with Rachel and she's over the moon for you. It's been a pleasure supporting you and we look forward to helping in the future too!

Rated 5 out of 5 stars

Excellent

Excellent, dedicated and professional service. Highly recommended

January 1, 2025
Unprompted review
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Reply from The Mortgage Genie

Many thanks for sharing your feedback. We're delighted to know that you'd recommend our services!

Rated 5 out of 5 stars

Andrew Dougal and the rest of his team…

Andrew Dougal and the rest of his team are very helpful and responsive. Had a mortgage in principle confirmed within a couple of days.

April 8, 2024
Unprompted review
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Reply from The Mortgage Genie

Thank you very much! We will share this with Andrew and his team, they'll be delighted to know that their hard-work is appreciated. Thank you for choosing to work with us!

Rated 5 out of 5 stars

The mortgage Genie provides a 5 star…

The mortgage Genie provides a 5 star service for all aspects of remortgaging, home and life insurance

August 1, 2024
Unprompted review
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Reply from The Mortgage Genie

We pride ourselves on our service, so we're extremely happy to see that you'd rate us 5 Stars! Thank you for choosing us!

Rated 5 out of 5 stars

The Mortgage Genie

The Mortgage Genie, especially Andrew, consistently provides exceptional service. My extensive experience with the Mortgage Genie over the years has shown their unmatched level of service. I highly recommend their services.

September 1, 2024
Unprompted review
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Reply from The Mortgage Genie

As usual, thank you for your loyalty and working with us over the years. We're delighted with your feedback and look forward to sharing it with the team!

Rated 5 out of 5 stars

The staff are great very helpful

The staff are great very helpful, nothing a problem when we had a question

June 5, 2024
Unprompted review
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Reply from The Mortgage Genie

Thank you very much for your feedback! This one made the whole team smile

Rated 5 out of 5 stars

10/10 Andrew Dougal

I have used the Mortgage Genie for the last 8 years and 4 mortgage changes.
Andrew Dougal is absolutely fantastic. I don’t need to worry about when my mortgage is due for renewal as he contacts me well in advance.
I have a busy life and it can take me some time to come back to him but he’s so patient and helpful
He’s got me excellent offers, especially in the current climate, and offers me great advice and help.
He arranges reviews of my life assurance and mortgage protection too,

I’d highly recommend the Mortgage Genie and Andrew. Although anyone I have spoken to have been super helpful, responsive and efficient .

It’s definitely a 10/10 from me!

October 23, 2024
Unprompted review
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Reply from The Mortgage Genie

And it's a 10/10 from us! Thank you so much for your kind words and for choosing us! We've shared the feedback with Andrew and the team and they're over the moon with your comments

Rated 5 out of 5 stars

Mortgage on first home

Andrew was very helpful in providing multiple quotes and helping find the best mortgage option for me as a first time buyer with a tight budget. This helped me secure my property, and he was super prompt in providing updated quotes.

January 6, 2024
Unprompted review
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Reply from The Mortgage Genie

Brilliant! Thank you so much for your feedback. Being able to provide an accurate, detailed but quick service is what we pride ourselves on.

Rated 5 out of 5 stars

Brilliant service

Brilliant service I'd recommend without hesitation

September 2, 2024
Unprompted review
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Reply from The Mortgage Genie

We appreciate you so much! Thank you for working with us, and we're extremely happy to know you'd recommend our team here!

Rated 5 out of 5 stars

Mortgage Genie/ Andrew - Our first sweet house :)

After having an painful process with an other mortgage adviser i was suggested by my friend to commission Mortgage genie. I have not turned back since i commissioned Andrew to handle my case - we got our first mortgage offer within few weeks as Mortgage Genie's process were very clear. The updates were pro-active ensuring the timelines are met. Without an doubt i will highly recommend Andrew/ Mortgage Genie to anyone within my network. Thank you Mortgage Genie for help buying our first house - your good work will be remembered.

October 15, 2024
Unprompted review
The Mortgage Genie logo

Reply from The Mortgage Genie

Thank you! This is fabulous feedback and been really great to share with Andrew and the team. Keep the recommendations coming and we'll continue with the 5 star service!
Thanks for working with us and choosing us!

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