QUICKPLAY Reviews 

47
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. People consistently describe the products as sturdy, reliable, and capable of withstanding heavy usage during training sessions. Buyers appreciate the exceptionally fast shipping times and the professional assistance provided by the support staff. Families mention that children are extremely happy with the items, which are lightweight, easy to assemble, and designed for daily play. However, some customers also noted minor issues like packages arriving across separate days or small components being absent upon opening. Reviewers pointed out that the company quickly shipped out the necessary replacements to resolve these situations efficiently.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are sturdy, well-made, and... See more

Delivery service

Consumers find delivery service to be efficient, with most reviewers highlighting that packages arrived... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting exceptional support and helpful... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting that the equipment is sturdy,... See more

Service

Reviewers express great satisfaction regarding the service, highlighting helpful support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience has been absolutely amazing and the customer service is exceptional. We are running our first youth MLS Soccer season and one of our goalies was lost in transit by FedEx. I was stresse... See more

Company replied

Rated 5 out of 5 stars

-goal can withstand hard shots -fairly easy to assmeble -u-pins placed on top of the side posts help keep goal in place if its windy (official guidance is pack goal away in adverse weather condit... See more

Company replied

Rated 5 out of 5 stars

My family and I are extremely happy with the quickplay products and support. Recently we had a situation where we needed to replace a part of one of our soccer goals. The process was pretty simple and... See more

Company replied

Rated 5 out of 5 stars

Recently purchased 3 x quickplay packs, it's a great system, good quality and fast delivery. We use these to cordon off areas of a junior school for sports or play space, definitely recommened.

Company replied


Company details

  1. Sporting Goods Store
  2. also in
  3. Soccer Store

Written by the company

QuickPlaySport design and sell award winning sports equipment from soccer goals to speed and agility training equipment, have a look at our range now


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(47)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered goals for my sons birthday got…

Ordered goals for my sons birthday got sent goals with two poles the same so couldn’t build this, contacted customer service who sent me replacement this matter also happened again!
Contacted customer service again and was told there was an investigation no further updates got my refund back but with no explanation and two sets of goals that can’t be built. Customer service was ok the first couple of times. Now need to find another set somewhere else.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Edit- I received a replacement (Broken product and bad experience)

Edit to below post. I was kindly sent a new goal as a replacement as the parts were still out of stock after 9 months.

The pole on my goal broke just out of warranty. Apparently it would've been in warranty if I had signed up to their spam mail.
Customer service said they'd have to charge for the part, but they didn't know when it would be in stock.

I would've had to keep contacting them for up to 3 months to see when the part was in.

Instead, I've chosen to buy another make of goal and share my bad experience with Quickplay.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service! A+++++

I’m a UK football coach and bought from a retailer.

Had a goal that was damaged - they replaced it under the manufacture warranty extremely quickly and for free!

Spoke to a lady called Tracy - amazing customer service.

Will 100% be returning each season to buy from you over competitors - and will tell all of my clients parents to buy from Quickplay!

Thank you!

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great

This is for the Quickplay UK website. I purchased a goal net six months ago and it unfortunatly snapped in a few places, they apologised and replaced it within 2 days of my email initial.
recommended.

September 22, 2020
Unprompted review

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