Quiksilver.co.uk Reviews 

501
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, most reviewers were somewhat happy with their experience overall. Many people frequently praise the high clothing quality, noting that items are consistently well-made, comfortable to wear, and true to size. Consumers also appreciate the fast shipping services and the well-designed website that makes online ordering very easy. Some reviewers were not happy with delayed shipments, missing tracking details, and packages arriving without proper notifications. People also experienced unhelpful support responses, long wait times for resolutions, and difficulties getting assistance with damaged products or returns. Additionally, a few individuals mentioned occasional sizing discrepancies and flaws in certain clothing items received.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fit. While many... See more

Delivery service

People report ambiguous experiences with delivery service. While many consumers praise the very quick... See more

Quality

Clients share positive opinions on quality, highlighting well-made items, comfortable fits, and great value... See more

Order

Reviewers highlight negative aspects of order processes, citing extreme frustration with severe delivery... See more

Customer service

Consumers find customer service to be overwhelmingly disappointing and practically non-existent. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Took fair too long to process the order, dispatch the item and deliver the item. It took nearly 2 weeks from ordering to delivery. When you have Amazon delivering same or next day, this just doesn't c... See more

Rated 3 out of 5 stars

Delivery of item took too long. I’ve had this issue with the company before. Boards short’s was smaller than expected. Top was perfect in size and comfort.

Rated 2 out of 5 stars

Took about 10 days to get the item despatched. After that, I could not track the item even though the e-mail said just click on the "track your item" link - it was not an actual link. After 2 more... See more

Rated 2 out of 5 stars

I decided to write here because I find the return/refund process unacceptable in this day and age I bought some flip flops for £25, shipping costs £3.95. They did not fit. I returned them, be... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Snowboard Shop
  5. Surf Shop
  6. Swimwear Store

Written by the company

Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.


Contact info

2.9

Average

TrustScore 3 out of 5

501 reviews

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No recent history of asking for reviews

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2.9

All reviews

(501)

231 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't be fooled by the .co.uk

Don't be fooled by the .co.uk. Quiksilver is run out of Europe in the UK. I ordered mens swim shorts, and they were too small. Tried to contact them for a return label, nothing, tried twice more, nothing. You may as well chuck your money in the bin. I will not be ordering from Quiksilver again. How are global brands getting away with this piss poor customer service?

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Always good

Always good experience with quiksilver.. fantastic brand, good quality products. If is a winter or summer always quality clothing…

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

Avoid If You Ever Need to Return Anything

The quality of the clothing was good, but unfortunately the sizing came up too small, so I had to return my order.

The worst part has been the returns process. My parcel was returned over a month ago and I still haven’t received my refund or any proper update from either Boardriders/Quiksilver or Evri. I’ve contacted both companies multiple times and have only received automated responses or apologies for the delay, with nobody actually helping to resolve the issue.
Really disappointing customer service and communication. I would not recommend ordering unless you’re prepared for a very frustrating returns experience — or potentially forfeiting your money altogether.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Been a while…

Haven’t bought a pair of Quicksilver jeans for 20 years. Was worried the quality would have suffered but I was pleasantly surprised 👌

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Woeful customer service

Woeful customer service, I purchased a suitcase from the website and only after purchase I noticed the delivery window was up to 7 days. I was going to be away after 7days so I wanted to try and get an expected delivery window or change delivery address so it wasn’t left outside for a week. I tried to reach out via their website “contact us” portal which was a request to contact… after filling out the form I waited just under 48hours for it to be approved, I then had to wait more than 24hours to hear back from “someone”, however the response was a generic (felt like AI) reply advising that the delivery window was up to 7days, no reply to changing delivery address or an update on the order (considering 3days had already passed). I replied to them email and never received a response to my further enquiry. The item was delivered over 7business days after ordering (10days) and left out in the rain where the box and paper receipt were left to be damaged. Thankfully the suitcase was not damaged however my opinion on the company has been. Terrible customer service and purchase experience I will not be buying from them again!

April 22, 2026
Unprompted review
Rated 3 out of 5 stars

Took fair too long to process order and deliver

Took fair too long to process the order, dispatch the item and deliver the item. It took nearly 2 weeks from ordering to delivery. When you have Amazon delivering same or next day, this just doesn't cut it. The sunglasses themselves are nice and good quality, but the service level just isn't there.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Waited over a month (and counting) to…

Waited over a month (and counting) to receive a t-shirt that still hasn’t arrived. Contacted customers services to ask for updates and received an unsatisfactory automated response. Haven’t received an explanation as to why it has not arrived yet. Quite disappointed as I like their products, just the delivery issues and customers service has not made it a good experience.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

It is impossible for return of items!

It is impossible for return of items!! Trying to create return label as you need to do this for your return. Putting my order number and email address on return portal and it says that order not found. When you try to contact them didn’t get any response. I’ll end up selling this item on Vinted for half of the price! Absolutely rubbish return process very disappointing!!

May 7, 2026
Unprompted review

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