Stay clear of this Company. The service takes weekly charge’s repeatedly without authorization. Notice they do not have a phone answering service when you call. The call is disconnected. I have st... See more
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I signed up hoping to try the free trial but once I realized it was not for me, I have been billed multiple times. I still have not been able to find any unsubscribe options and have been issued no re... See more
Company replied
I was charged even though I already cancelled my subscription a month ago. I used it for a week and paid for a week subscription and I liked it but I find that it's too expensive coz they bill weekly.... See more
Company replied
My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings a... See more
Company replied
Company details
Written by the company
Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.
Contact info
United States
- support@stylio.fashion
- quiz.stylio.fashion
2.0
Poor
34 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impossible to cancel
Impossible to cancel. I am still being charged and I've canceled two months ago. Now it's not even letting me log in to cancel. Stay away from this scam!
May 30, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Julie,
We’re very sorry for the frustration this has caused. Your subscription has indeed been cancelled, and no further payments will be processed.
Please check both your inbox and spam folder for the confirmation we previously sent regarding the cancellation — it contains all the details you’ll need. If you still cannot access it or have questions, our support team is available 24/7 to assist you.
Stay clear of this Company
Stay clear of this Company. The service takes weekly charge’s repeatedly without authorization. Notice they do not have a phone answering service when you call. The call is disconnected. I have stopped payment via my bank three times. They are robbing me. Unscrupulous scammers.
May 22, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Kathleen,
We’re really sorry this has been such a stressful experience.
We'd like to clarify that our team is available 24/7 via email, and all subscription details including charges and cancellations are handled through the app or our support channels. If you’ve stopped payments via your bank, that’s outside of our control, but we’re here to help confirm any subscription status or provide guidance.
We understand how frustrating unexpected charges can feel and truly appreciate your patience.
Charged my credit card even I cancelled the subscription
I was charged even though I already cancelled my subscription a month ago. I used it for a week and paid for a week subscription and I liked it but I find that it's too expensive coz they bill weekly. 2 days after paying 1 week subscription I made sure I cancelled it in google playstore and checked several times, then uninstalled the app. Well, a month after I got the surprise coz they charged my credit card for $55.00. Emailed their customer service, no reply. Tried calling their phone number and it says " not able to receive phonecall" .
April 19, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Rosalyn,
Thank you so much for your patience, and I’m truly sorry for the confusion and stress this has caused. 💛
Please check both your inbox and spam folders, as all the details regarding your cancellation and refund were sent on May 21. We completely understand how frustrating unexpected charges can be, and we really appreciate you letting us know.
If you still can’t locate the message, please reach out again, and we’ll make sure you receive the confirmation and any guidance you need.
I keep getting charged
I keep getting charged. So far my request via email has been ignored
May 1, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Dear Janet,
Please note that our support team has replied, so we kindly ask to check your Inbox folder as well as Trash and Spam. We've already added all the necessary details regarding your subscription via email. If you need some additional help, just write us a message.
I signed up hoping to try the free…
I signed up hoping to try the free trial but once I realized it was not for me, I have been billed multiple times. I still have not been able to find any unsubscribe options and have been issued no receipts. I feel really dumb for having been scammed and not being able to figure out a way to stop these payments for which I’ve received nothing. Also, there are no ‘account’ options within their app, which they promise in online instructions. Very frustrated and alarmed.
May 12, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello AJ,
Thank you for reaching out. We truly want to help you get the best experience, so please send us a quick note at support@stylio.fashion. This way, we can look into everything personally for you.
Displeased with ur company.
On February 26 2026.I signed up thru Amazon, then it went to Stylio clothes you held $15.19 out of my acct. I never got anything in place of it. Sorry way for a business. So I guess I’m not getting anything. DelenaGallaher at 4792198407
February 26, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Delena!
We are sorry for this misunderstanding: Stylio is an app, so your personalized plan is always waiting for you inside the app. Simply download Stylio from the App Store or Google Play and log in — your program will be right there.
If anything still feels unclear, please don’t hesitate to reach out at support@stylio.fashion. We are always happy to guide you along the way.
Please Do Not Sign up
Please Do Not Sign up! Total Scam! I’ve cancelled my subscription and somehow they are still trying to charge me 2 separate amounts for services I don’t want and or use
May 1, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello there, thank you for reaching out. We want every part of your style journey to be transparent and positive, so we’d like to personally review your experience. Please email us at support@stylio.fashion — we are ready to assist you and find a clear solution together
I hesitate to give even 1 star
I hesitate to give even 1 star. I never signed up for a subscription I only browsed the website but I've had 3 or 4 different amounts taken out of my checking account without permission and no customer service number provided and I can't even get a reply on website and my bank will not refund my money because I can't get in touch with stylio nor a reply since March. I need my money I live on a tight little budget I'm old disabled and to take advantage of people like this is just shameful. Please do whatever cancel whatever needs to be done for my payments to be refunded. I never received anything to acknowledge my issue
March 4, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Dear Melinda,
We’re really sorry to hear about your experience — we understand how upsetting and stressful this must feel.
We have been responding to your requests, so we kindly ask you to please check both your inbox and spam/junk folder, as our replies may have been filtered there.
To proceed with your request and review your case properly, you’ll need to complete the support form using the link that was previously sent to you. This helps us securely locate your account and take the necessary actions.
We truly want to help resolve this for you, so please check your email and follow the link. If you’re unable to find it, let us know and we’ll resend it right away.
We appreciate your patience and are here to assist.
Never completed app and it is taking apply pay payments.
I never signed up to the app,I clicked on the app to see the sight and it automatically took a payment on Apple Pay. I never did download the account and now I am being billed monthly. Please cancel this account and don’t take another payment. Very shoddy business practices.
March 14, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Colleen,
Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.
Everything is in order
Everything is now in order. My subscription is canceled. They have responsed and explained. They offered 3 months without any fee, however, I was not interested.
April 12, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Louise,
We’d like to help clarify this for you. Please email us at support@stylio.fashion so we can guide you step by step and get you back into the app easily.
Canceled after not getting appropriate…
Canceled after not getting appropriate service and while it was canceled after the "free", I continued to be charged.
April 2, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Janet,
We're really sorry for the confusion and the inconvenience caused. The refund has already been processed, and we truly apologize for any frustration this has caused.
Please check your email for the confirmation — and don’t forget to look in your spam or junk folder, as sometimes emails can end up there.
If you have any further questions or need additional assistance, feel free to reach out! We’re here to help!
Finally got myself a capsule everyone's talking about
My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings and a t-shirt.
Now I recreated my wardrobe with a capsule Stylio suggested me. It's comfortable, pretty casual, but still there's always something in each look that catches people's attention.
And surprisingly people started to ask me what's changed in me. They could tell something is different. I'm sure it’s my confidence in my style!!
thanks, Stylio!
March 24, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Vitalina,
We are so happy to hear Stylio helped you create a style that feels both comfortable and effortlessly put-together. Thanks for sharing your experience 💛
If you ever need help, please reach out to us at support@stylio.fashion - we are here to support you along the journey!
I signed up for 7 days trial and then…
I signed up for 7 days trial and then did not like the app at all as it kept asking me the same profile questions. I cancelled my account and now I am getting charged by them again. I cannot find a customer service number to cancel my account and I cannot sign back in either. Please cancel my account
March 17, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Suman!
Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.
Not affiliated with Amazon, beware!
Fraud! Says they are affiliated with Amazon in advertising. THEY ARE NOT. Just a lead to get you to think Amazon will back their order if it isn’t satisfactory.
March 19, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello there!
Thank you for your feedback — we’re sorry to hear about your concerns.
We’d like to clarify that Stylio is not affiliated with Amazon, and we do not claim official partnership. The app may reference popular retailers or provide styling inspiration that includes widely available brands, but this is not intended to suggest endorsement or affiliation.
We understand how this may have come across differently, and we appreciate you pointing it out. Your feedback will be shared with our team to ensure that our messaging is as clear and transparent as possible.
Waste of time and money
Waste of time and money. Had to answer questions 3 times and download app which caused my phone to crash. Did not get suggestions for clothing capsule only got referred to a store site with items that were out of stock. Then was charged for a monthly subscription at end of trial period.
March 14, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Erica! Thank you so much for reaching out to us. We wanted to let you know that our service offers personalized outfit formulas, color palette analysis, and shopping links to help you create your own capsule wardrobe with items from various retailers. Please keep in mind that if something is out of stock, that's on the retailer's side since we do not sell clothes directly. Also, rest assured, we never charge our customers without their explicit consent, and every step of the subscription process is confirmed by them. We’re happy to look into your situation further—just send us an email at support@stylio.fashion, and we'll gladly give you a detailed explanation.
I’m being generous to give it one star
I’m being generous to give it one star. The app is useless. There is nowhere to get help using the App. My eye color and hair color was wrong and was unable to change it. One casual ( sweat gear outfit would cost close to 300. It was very difficult to cancel . Don’t waste you money or time !
March 12, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Jean. We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. Our goal is to provide the best service so the app can understand your needs and suggest outfits that suit you. Please contact us at support@stylio.fashion with the subject “Stylio.Review” for assistance. We’ll prioritize your request and guide you through changing the color, as this option is available in the app. Thank you for sharing your feedback!
Please beware of this scam
Please beware of this scam
They offer you a “style capsule” with well rounded pieces (15 pieces supposedly) that you can mix and match to create perfect style that matches your taste. Once you buy the subscription there is no style capsule. No pieces sent to you. Just fashion advice and a color palette suggestion. Also when you try to go into the option to manage account it doesn’t let you go into the log in section för that option, VERY FISHY
March 9, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Valentina,
We’re sorry to hear that the experience didn’t match your expectations. Stylio does not send physical clothing items. The service provides personalized outfit formulas, color palette analysis, and shopping links to help you build your own capsule wardrobe using items available from different retailers.
This information is described during the onboarding and purchase process. Regarding account access, the Manage Account section should open the login page to manage your subscription. If it’s not loading correctly on your device, please contact our support team at support@stylio.fashion so we can help you access it and resolve the issue. Your feedback is important to us and helps improve the app.
Absolutely horrible - don’t waste your money.
Absolutely horrible. I’ve had the app for a few weeks and its only suggestions have been sweatshirts and sweatpants in awful colours. Not an option to change what styles you want to see. It’s got my hair and eye colour wrong. If it had a spot where you could check off what you want to see, it would be manageable. But the outfits are awful and they disappear after a while so you can’t go back and find them. Currently, I have 10 visible outfits and ALL sweatsuits 🤮
March 3, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello!
We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. At the moment, the recommendations are personalized automatically and may vary over time as new outfit formulas appear in the app.
We appreciate your feedback about having more control over styles and preferences, as well as clearer color matching. Comments like yours help us understand what features users would like to see improved, and we’ll be sure to pass this along to our product team.
Poor customer service
After completing a lengthy questionnaire, I joined Stylio. As soon as they had my credit card info, the app took me back to the beginning of the same questionnaire to start over. When I tried to cancel my subscription, literally 10 minutes after starting, I was told there are no refunds. The customer service is awful - after they said they wouldn’t refund my fee, they stopped responding to my emails. Worst online experience - I would have given zero stars if possible.
March 2, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Lori,
We’re sorry to hear about your experience and appreciate you sharing your feedback. Our team did respond to your request and provided clarification regarding your purchase. As noted during checkout, all payments are subject to our Terms of Use, which are accepted before completing the purchase.
We understand how frustrating this situation may feel and truly regret that the service did not meet your expectations. Your feedback is important to us and helps us improve the experience for our users.
Never get this app
Never get this app! They will take your money without asking and will not let you log in in your profile with google acc to cancle "notasked" subscription.
March 4, 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hey Natallia!
Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at support@stylio.fashion, and we'll happily provide you with a thorough explanation.
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