Stylio - Personal AI Stylist Reviews 

46
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

It is very misleading this day and age where you have stitch fix and other companies sending you clothes. Esp for $30 a month. Do not use. And if ur not satisfied. They take ur money anyway. When I ca... See more

Company replied

Rated 1 out of 5 stars

This is a total scam. I looked at their website, however, I don’t remember opening a subscription and yet they are charging my Apple account. I never downloaded the app until they started charging my... See more

Company replied

Rated 5 out of 5 stars

My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings a... See more

Company replied

Rated 1 out of 5 stars

SCAM- I just sent an email to the email provided in one of the comments in trust pilot realising afterwards I realised that I had not given any information of my account- I also used a different email... See more

Company replied

Company details

  1. Stylist

Written by the company

Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.


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1.7

Bad

TrustScore 1.5 out of 5

46 reviews

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1.7

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(46)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Never completed app and it is taking apply pay payments.

I never signed up to the app,I clicked on the app to see the sight and it automatically took a payment on Apple Pay. I never did download the account and now I am being billed monthly. Please cancel this account and don’t take another payment. Very shoddy business practices.

March 14, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Colleen,

Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.

Rated 3 out of 5 stars

Everything is in order

Everything is now in order. My subscription is canceled. They have responsed and explained. They offered 3 months without any fee, however, I was not interested.

April 12, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Louise,

We’d like to help clarify this for you. Please email us at support@stylio.fashion so we can guide you step by step and get you back into the app easily.

Rated 1 out of 5 stars

Canceled after not getting appropriate…

Canceled after not getting appropriate service and while it was canceled after the "free", I continued to be charged.

April 2, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Janet,

We're really sorry for the confusion and the inconvenience caused. The refund has already been processed, and we truly apologize for any frustration this has caused.

Please check your email for the confirmation — and don’t forget to look in your spam or junk folder, as sometimes emails can end up there.

If you have any further questions or need additional assistance, feel free to reach out! We’re here to help!

Rated 5 out of 5 stars

Finally got myself a capsule everyone's talking about

My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings and a t-shirt.

Now I recreated my wardrobe with a capsule Stylio suggested me. It's comfortable, pretty casual, but still there's always something in each look that catches people's attention.
And surprisingly people started to ask me what's changed in me. They could tell something is different. I'm sure it’s my confidence in my style!!

thanks, Stylio!

March 24, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Vitalina,

We are so happy to hear Stylio helped you create a style that feels both comfortable and effortlessly put-together. Thanks for sharing your experience 💛

If you ever need help, please reach out to us at support@stylio.fashion - we are here to support you along the journey!

Rated 1 out of 5 stars

I signed up for 7 days trial and then…

I signed up for 7 days trial and then did not like the app at all as it kept asking me the same profile questions. I cancelled my account and now I am getting charged by them again. I cannot find a customer service number to cancel my account and I cannot sign back in either. Please cancel my account

March 17, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Suman!

Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.

Rated 2 out of 5 stars

Not affiliated with Amazon, beware!

Fraud! Says they are affiliated with Amazon in advertising. THEY ARE NOT. Just a lead to get you to think Amazon will back their order if it isn’t satisfactory.

March 19, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello there!

Thank you for your feedback — we’re sorry to hear about your concerns.
We’d like to clarify that Stylio is not affiliated with Amazon, and we do not claim official partnership. The app may reference popular retailers or provide styling inspiration that includes widely available brands, but this is not intended to suggest endorsement or affiliation.
We understand how this may have come across differently, and we appreciate you pointing it out. Your feedback will be shared with our team to ensure that our messaging is as clear and transparent as possible.

Rated 1 out of 5 stars

Waste of time and money

Waste of time and money. Had to answer questions 3 times and download app which caused my phone to crash. Did not get suggestions for clothing capsule only got referred to a store site with items that were out of stock. Then was charged for a monthly subscription at end of trial period.

March 14, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Erica! Thank you so much for reaching out to us. We wanted to let you know that our service offers personalized outfit formulas, color palette analysis, and shopping links to help you create your own capsule wardrobe with items from various retailers. Please keep in mind that if something is out of stock, that's on the retailer's side since we do not sell clothes directly. Also, rest assured, we never charge our customers without their explicit consent, and every step of the subscription process is confirmed by them. We’re happy to look into your situation further—just send us an email at support@stylio.fashion, and we'll gladly give you a detailed explanation.

Rated 1 out of 5 stars

I’m being generous to give it one star

I’m being generous to give it one star. The app is useless. There is nowhere to get help using the App. My eye color and hair color was wrong and was unable to change it. One casual ( sweat gear outfit would cost close to 300. It was very difficult to cancel . Don’t waste you money or time !

March 12, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Jean. We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. Our goal is to provide the best service so the app can understand your needs and suggest outfits that suit you. Please contact us at support@stylio.fashion with the subject “Stylio.Review” for assistance. We’ll prioritize your request and guide you through changing the color, as this option is available in the app. Thank you for sharing your feedback!

Rated 1 out of 5 stars

Please beware of this scam

Please beware of this scam
They offer you a “style capsule” with well rounded pieces (15 pieces supposedly) that you can mix and match to create perfect style that matches your taste. Once you buy the subscription there is no style capsule. No pieces sent to you. Just fashion advice and a color palette suggestion. Also when you try to go into the option to manage account it doesn’t let you go into the log in section för that option, VERY FISHY

March 9, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Valentina,

We’re sorry to hear that the experience didn’t match your expectations. Stylio does not send physical clothing items. The service provides personalized outfit formulas, color palette analysis, and shopping links to help you build your own capsule wardrobe using items available from different retailers.

This information is described during the onboarding and purchase process. Regarding account access, the Manage Account section should open the login page to manage your subscription. If it’s not loading correctly on your device, please contact our support team at support@stylio.fashion so we can help you access it and resolve the issue. Your feedback is important to us and helps improve the app.

Rated 1 out of 5 stars

Absolutely horrible - don’t waste your money.

Absolutely horrible. I’ve had the app for a few weeks and its only suggestions have been sweatshirts and sweatpants in awful colours. Not an option to change what styles you want to see. It’s got my hair and eye colour wrong. If it had a spot where you could check off what you want to see, it would be manageable. But the outfits are awful and they disappear after a while so you can’t go back and find them. Currently, I have 10 visible outfits and ALL sweatsuits 🤮

March 3, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello!

We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. At the moment, the recommendations are personalized automatically and may vary over time as new outfit formulas appear in the app.

We appreciate your feedback about having more control over styles and preferences, as well as clearer color matching. Comments like yours help us understand what features users would like to see improved, and we’ll be sure to pass this along to our product team.

Rated 1 out of 5 stars

Poor customer service

After completing a lengthy questionnaire, I joined Stylio. As soon as they had my credit card info, the app took me back to the beginning of the same questionnaire to start over. When I tried to cancel my subscription, literally 10 minutes after starting, I was told there are no refunds. The customer service is awful - after they said they wouldn’t refund my fee, they stopped responding to my emails. Worst online experience - I would have given zero stars if possible.

March 2, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Lori,

We’re sorry to hear about your experience and appreciate you sharing your feedback. Our team did respond to your request and provided clarification regarding your purchase. As noted during checkout, all payments are subject to our Terms of Use, which are accepted before completing the purchase.

We understand how frustrating this situation may feel and truly regret that the service did not meet your expectations. Your feedback is important to us and helps us improve the experience for our users.

Rated 1 out of 5 stars

Never get this app

Never get this app! They will take your money without asking and will not let you log in in your profile with google acc to cancle "notasked" subscription.

March 4, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hey Natallia!

Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at support@stylio.fashion, and we'll happily provide you with a thorough explanation.

Rated 1 out of 5 stars

No email from them just deducted …

No email from them just deducted another amount from my checking account.

March 2, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Rita!

Just to clarify — the Stylio training program is not sent by email. To access your personalized plan, please download the Stylio app from the App Store or Google Play, log in, and you’ll find your program there.

If anything remains unclear, we kindly invite you to write to us at support@stylio.fashion with the details of your case. Our team will be happy to assist you personally.

Rated 3 out of 5 stars

Good outfit ideas but items out of stock

I liked the clothing and outfit ideas. When trying to use the shopping list, a majority of the items were not in stock in my size. I don’t learn of the out of stock status I left the Stylio site and I was on the clothing brand website. It seems the primary goal is to shuttle people to clothing brand sites rather than build a wardrobe for paying customers. I didn’t see a place to enter sizes so it could filter what items are in stock.

February 21, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Kaitlin,

Thank you for sharing your experience, and we’re sorry for the inconvenience you faced with out-of-stock items.

We understand how frustrating it is to find items that aren’t available in your size, and we’re constantly working to improve the shopping experience. Unfortunately, since Stylio provides links to third-party retailers, we don’t have control over their stock availability. However, we’ll take your feedback into account and consider improving the filtering options to help users see available items in their size.

If you have any further questions or need assistance, please don’t hesitate to reach out at support@stylio.fashion. We're here to help!

Rated 3 out of 5 stars

I did gain some insight as to colors…

I did gain some insight as to colors and how to use them for the best look. However, I want to cancel the service and cannot find anything on their website to allow me to do so.
It makes you not trust in the product.

February 16, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Peggy,

Can you drop us a line at support@stylio.fashion so we can help you with that? Waiting!

Rated 2 out of 5 stars

I am a 60 + lady but I don’t dress like…

I am a 60 + lady but I don’t dress like that. I signed up for Stylio for one month and almost each outfit they have suggested looks like grandmother outfits. I would not recommend this.

February 6, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Andrea, we're sorry to hear that Stylio didn't meet your expectations. We’d love to understand more about what you were looking for so we can improve. Please reach out to us at support@stylio.fashion with the subject line "Stylio.Review" so we can discuss your experience and see how we can help. Your feedback is very important to us.

Rated 5 out of 5 stars

Great app, but could be faster

I love the selection and overall experience, but sometimes the app can be a little slow to load. It’s not a deal-breaker, but it can be a bit frustrating when you're trying to quickly browse through options.

January 16, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Candra!

We’re so glad to hear that you’re enjoying Stylio and the selection it offers!

We completely understand how frustrating slow loading can be, and we’re continuously working to optimize the app’s performance so browsing is as smooth and fast as possible. Your feedback is invaluable in helping us improve and deliver the best experience for our users!

Rated 5 out of 5 stars

User-friendly and stylish

Stylio has such a user-friendly interface, and it's so easy to navigate through the app. The variety of styles is incredible, and every piece I bought has been perfect for my wardrobe. Will definitely keep using it!!

January 12, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hey Carlye! Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you ever need help, don't hesitate to contact us directly at support@stylio.fashion. We're always there to help.

Rated 1 out of 5 stars

Had a look. Don’t bother.

Had a look, got the app, filled in some details. The app tells me I have red hair and grey eyes and need jumpers. Actually I’m grey haired, blue eyed and asked for tropical climate wardrobe. So I guess it met my expectations…. 😂

January 12, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Tracey!

Thank you for sharing your feedback — we completely understand how frustrating this can be. Occasionally, our system may make mistakes in determining your color type, but this can be corrected by completing the analysis again.

Please feel free to reach out to us at support@stylio.fashion with the subject line “Stylio.Review”, and we’ll send you all the necessary instructions to redo the analysis and ensure your future style recommendations are more accurate.

We really appreciate your feedback, as it helps us continually improve Stylio and provide a better experience for you!

Rated 5 out of 5 stars

Fantastic customer service

I had a small login issue with an app and reached out to Stylio’s customer service. They were incredibly helpful and resolved everything quickly. It's rare to find such good customer support these days. Thank you Anica, you made my day better!

January 9, 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Luis!

Thank you, your feedback is precious to us! If you ever need help, don't hesitate to contact us directly at support@stylio.fashion. We're always there to help.

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