Terrible experience I received a transfer of 69€ and it has been processing for 4 days, not credited nor rejected and sent back to the sender, just ghosting, I have contacted the support via email a... See more
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I made a bank transfer rfom UK to Quppy. My mistake - I sent $, but they accept only € I'm trying to know anything about how to return money back, but support answer 1 time in 2 days. Only by email... See more
The app works fine for managing my assets. Linking a card for crypto purchases is a nice touch, but it doesn’t always work on the first try. The app does what it needs to do, though there are occasion... See more
The Quppy platform allows me to manage both my crypto and fiat funds in one place, and that’s a big plus. Virtual IBAN works well for euro transfers, and the process is fast. However, the debit card l... See more
Company details
Written by the company
Quppy is a licensed payment solution within one App for managing your crypto and fiat assets.
Contact info
Estonia
- quppy.com
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Replied to 76% of negative reviews
Typically takes over 1 month to reply
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Was in a café when I noticed the…
Was in a café when I noticed the transaction I made earlier didn’t pop up. First thought — WiFi’s trash. Second thought — oh no.
Messaged Quppy support while still in line for coffee. By the time my cappuccino was ready, they’d replied and confirmed it was processing fine.
Coffee and money both arrived warm.
Tbh I didn’t expect support to even…
Tbh I didn’t expect support to even reply — I’m so used to either bots or 3-day wait times. But they actually answered me? In like under an hour?
And they didn’t just copy-paste some nonsense, they fixed the issue. Respect. Didn’t think I’d say that about a crypto app lol.
nice app
EUR, GBP, USDT — my wallet looks like a currency buffet. Quppy somehow juggles them all without glitching. Not sure how, not asking questions.
Quppy Scammers
They have been processing the payment for 5 days without any explanation, they don't respond to emails, not even to the chat on the app, a real scam, how come they offer bank accounts

Reply from Quppy
its all day on pending / processing…
its all day on pending / processing nobody answering on.mail.or.chat or anywhere else fck scammers!! iban GB34CLJU04130768875793 ticket id#61424
Take care with quppy
Take care with quppy, they block the money few days, after they reject
They use your money, after they send it back, some scam is around this

Reply from Quppy
Some scammers
Some scammers, when money comes in to your EUR account they block the account, take care with them

Reply from Quppy
The app froze once during an update
The app froze once during an update, and I almost deleted it out of habit. Glad I didn’t — the next version was faster, and support explained everything without a script-y tone. Been using it for my weekly swaps since. It’s not perfect, but it’s… dependable. And that’s kinda rare.
It’s not the flashiest wallet out…
It’s not the flashiest wallet out there, and some things could be more intuitive. But for what I need — crypto swaps, quick SEPA transfers, card top-ups — it does the job. Haven’t had a single failed transaction, and that’s already more than I can say for my actual bank.
The interface isn’t the prettiest
The interface isn’t the prettiest — a bit clunky in places. Thought it’d annoy me long-term. But honestly? The thing works. I’ve used quppy for months now to swap crypto and send euros to my partner, and it’s never failed once. Guess I care more about stability than pretty buttons.
I shoot aerial videos for travel…
I shoot aerial videos for travel agencies and get paid in USDT most of the time. Quppy’s been my go-to for converting that into real-world cash without annoying delays. Just last week, I landed a payment mid-shoot and paid for a replacement battery from the same app. Game-changer for someone always on the move.
Been tracking how Quppy handles…
Been tracking how Quppy handles different tokens and fiat pairs for the past 3 months. Consistently reliable. No shady spreads, no sudden “maintenance mode” when you actually need it. That’s more than I can say for most wallets.
Not usable, Support unreachable!
This is a real desaster! You can't use this app cause it will makement you go mad and you can't manage your money. I received a payment from UPS - yes, the worldwide known parcel service. But these geniusses rejected it WITHOUT even informing me. It was just the payment of an insurance for a lost parcel. Not even a high sum. I just started using the app and this is what it works like. About every payment you receive you have to be worried. Completely usual payments from serious companies are rejected. I wrote to the support via mail and chat. They did not answer why they didn't inform me. All I got was a short message to explain purpose and relationship with the sender of the payment. Well, what suspicious relationship could an ordinary private customer like me have to a company like UPS? I mailed back the explanation. No one answered anymore. Although they advertise on their website with '24/7 customer service'. I am waiting since three days.
So: You can't use this app because you can never be sure that it works and that you're informed if problems occur. Money send to you can never be safe. STAY AWAY!

Reply from Quppy
Tested 9 apps to send small EUR…
Tested 9 apps to send small EUR payments. Only Quppy didn’t freeze, flag me, or ask for my cat’s maiden name. That’s it. I’m done searching.
Had a SEPA transfer that didn’t land…
Had a SEPA transfer that didn’t land where it should. Was ready for a week-long email thread and generic apologies. Instead, Quppy’s support team replied in under 15 minutes (on a Tuesday morning, no less), found the issue, and the money arrived the same day. No gaslighting, no nonsense — just actual help. That alone puts them ahead of 90% of fintechs I’ve dealt with.
Real-time push when my crypto hits
Real-time push when my crypto hits? Yes please. Quppy’s the only wallet that tells me what’s going on exactly when it happens. No “pending” purgatory. I like that.
Been using quppy since the app was…
Been using quppy since the app was kinda clunky and full of typos. Now it’s smooth as butter. I get paid in LTC, swap to EUR, and use it for groceries or train tickets. No stress, no weird limits.
I perceive fraud!
I believe they're using our monies for investment purposes without our notice, cause tell me why they'll hold on to my money for days, allowing it to process without any reasons or documents verification, yet they go ahead to decline it? They're scam, run for your life, don't take this as a joke or one who is trying to ruin someone's else's business, they'll frustrate the hell out of your life.

Reply from Quppy
Kings of processing for days and days
Kings of processing for days and days, kings of delays in sepa payments even if its from your personal account

Reply from Quppy
Avoid this company
Avoid this company, they offer instant SEPA payments but the payment doesn't arrive right away, they are still checking the payment and can cancel it for you without giving a reason, support without interest in help, slow and unprofessional

Reply from Quppy
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