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Rated 1 out of 5 stars

Terrible experience I received a transfer of 69€ and it has been processing for 4 days, not credited nor rejected and sent back to the sender, just ghosting, I have contacted the support via email a... See more

Rated 1 out of 5 stars

I made a bank transfer rfom UK to Quppy. My mistake - I sent $, but they accept only € I'm trying to know anything about how to return money back, but support answer 1 time in 2 days. Only by email... See more

Rated 5 out of 5 stars

The app works fine for managing my assets. Linking a card for crypto purchases is a nice touch, but it doesn’t always work on the first try. The app does what it needs to do, though there are occasion... See more

Rated 5 out of 5 stars

The Quppy platform allows me to manage both my crypto and fiat funds in one place, and that’s a big plus. Virtual IBAN works well for euro transfers, and the process is fast. However, the debit card l... See more

Company details

  1. Cryptocurrency Service

Written by the company

Quppy is a licensed payment solution within one App for managing your crypto and fiat assets.


Contact info

You should know

3.0

Average

TrustScore 3 out of 5

265 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scam!!!

when I first received 100€ on this wallet. The payment was approved only after 23 hours.

received 100€ today, payment was approved in 10 minutes. I thought, well, great, now they work well. You can cooperate, but no.

got 400€ and that's it. money stuck again. And I understand that this will happen every time.

that is, you receive money to convert it into cryptocurrency, but you can’t even use it until you are allowed to. And it can be an hour, a day, 2 days. There is simply no exact information on how long to wait.

maybe the system itself is not bad, but the recipient bank works disgustingly if it depends on it.

That is why support rarely answers, because everyone writes with such a problem. there is no online chat.

you have to just sit and wait each time for your fiat transfer to be approved. And how long to wait is unknown. For a test, I recommend sending no more than 50 €, otherwise you can get a very serious blow to your nerves and it’s not a fact that you will receive your money at all.

if something changes, I will update the review, but so far the work of the service with the receipt of fiat is 0 out of 100. The rest is more or less good. The bank needs to change.

Update:

On next day receive only 100 of 400 €. +1 star this app. But 300€ still pending. Why not can complete for one step all payments, I don't know. Support still no one answer.

Update 2.0

After 1 month, all was work very good.
Payment approved 20 min - 6 hrs.
Exchange fiat - Crypto very fast and cool its work on 100%.
But now have again problem, receive payment and he still pending 3 days)))
Support work 24/7 - No. Support very long give you answer. I still no receive answer from them. I add 1 more star this app, but still need check and approve incoming fiat transfer faster.. wait 20 min its Okey, but 5-6 hrs or 1-5 days its not good.

Update 3.0

Quppy now scam. Good work for 1 month. After this more people receive money but don't can used because pending status for 1 week or more...
My payment was approved but blocked after this))) and now support don't give answer. This problem have more people, not only me. They add you money but block your account and you don't can used. Don't can transfer, exchange, send, only receive. If will be good and I make update. But I think they make scam, frozen more account and fraud money. Support now work very bad, give you answer after 3-5 days.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Quppy provides a seamless crypto wallet…

Quppy provides a seamless crypto wallet experience with a user-friendly interface, comprehensive features, and reliable performance. It stands out as a multi-functional crypto app that meets all requirements, offering an excellent wallet, easy exchange functionality, and access to fiat currency within one interface.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Based on my experience I consider Quppy…

Based on my experience I consider Quppy to be an excellent entry point for new crypto users. It does not require any prior knowledge of cryptocurrencies to utilize it securely and efficiently. For this reason, I wholeheartedly recommend Quppy to all my friends who are embarking on their journey of exploring cryptocurrencies.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Quppy proves to be an ideal solution…

Quppy proves to be an ideal solution for everyday use, offering convenience, speed, and reliability. While I wouldn't rely on it solely as a "secure storage for all my funds," it is exceptional for managing "pocket money" and day-to-day expenses.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Quppy clearly stands out among all…

Quppy clearly stands out among all crypto apps due to its quality in all technical aspects - it boasts great performance, amazing easy to use interface and is extremely reliable. I wish more crypto companies used a similar approach to development.

April 14, 2023
Unprompted review
Rated 1 out of 5 stars

Thieves

Please nobody should use their services. They are thieves. My money has been stock in my account and can’t take it out for over a year now and each time I try contacting support as instructed they keep tell me one and the same nonsense response. Which bank takes over a year to review or do security checks. I need my money I need my money I need my money!!!!

June 9, 2023
Unprompted review
Quppy logo

Reply from Quppy

Dear Ajua,
We are sorry to hear about the inconvenience you have experienced with your using our platform.

We remind you that Quppy is a legal company that operates in the legal field of the European Union. Your account has been blocked due to violation of European law.

Sincerely yours,
Quppy Team

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