Qure Skincare Reviews 1,454

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, with many noticing visible improvements in their skin, such as softness, tightness, and reduced fine lines and dark spots. The quality of the products is frequently highlighted, making users feel like they've received professional treatment. Reviewers also commend the exceptional customer service, noting the staff's helpfulness, politeness, and quick response times in resolving issues. However, some customers also noted issues with damaged or leaking product vials upon arrival, or problems with the needle heads. A few other people also felt that the company's treatment and skincare line options were limited.

What people talk about most

Product

Clients share positive opinions on product, with many noticing a difference in their skin, including smoother... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Quality

Customers had positive experiences with quality, with many noticing a difference in their skin, including... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, professionalism, and... See more

Response time

People report positive experiences with response times, with many customers highlighting fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using these products since November and can honestly say I notice a difference even others have complimented me on how fresh I look . I’m not easily sold to so for me to write a review I... See more

Rated 5 out of 5 stars

So far my experience with the company has been great. Only part of my original shipment was sent out. Their help center is easy to contact via WhatsApp. The response time was fast and the customer ser... See more

Rated 5 out of 5 stars

I have experienced some sort of skin issues after using treatments. When I contacted customer service, I got connected to Jerald. He was nothing but sweet, courteous and sympathetic about my situatio... See more

Rated 5 out of 5 stars

I have just opened my first wrinkle micro needling kit and found 3 of the vials damaged/leaking. I contacted customer service immediately via WhatsApp and within a few minutes the problem is resolved... See more


Company details

  1. Health and Beauty Shop

Written by the company

At Qure™, we are rethinking skincare by making clinical-grade technologies and products accessible for effective skin therapies in the comfort of your home and at an affordable price. Empowerment: We aim to break down beauty barriers, enabling our customers to achieve their best skin health. Confidence Building: Our focus goes beyond selling products; we are dedicated to fostering self-assurance in our customers. Quality Assurance: We prioritize excellence in our product development process, ensuring all items meet the highest standards of efficacy and safety. Product Offering: Innovative skincare technologies designed for home use, enhancing skin health and beauty without the premium price tag. Commitment to Customers: We strive to enhance our customers' experiences and results with every product we develop.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

this product is a joke from the micro…

this product is a joke from the micro needling to the included liquid. You can buy all of that for a couple of dollars on Amazon. Plus the fact you cannot get the little bottles open. I literally had to take pliers and hold it to screw off the tops on one of them I never could get it and threw it away. And now I am not weak I drive a school bus and I have a lot of strength in my hands and arms absolutely ridiculous. I would never order this again and do not recommend anyone to order it just get you a micro roller and some hyaluronic acid on amazon or walmart.com

April 17, 2026
Unprompted review
Qure Skincare logo

Reply from Qure Skincare

Hi! 🤍 Thank you for taking the time to share this with us and we’re really sorry to hear about your experience.

The tops are designed to be tightly sealed for safety and sterility, but they should still be able to open by hand. Needing tools or not being able to open one at all is definitely not the experience we want you to have.

We’ll be contacting you directly and we'd really like to make this right for you. Thank you again for your honest feedback, it truly helps us improve. 🥰

Rated 5 out of 5 stars

This company has exceptional customer…

This company has exceptional customer service. My entire experience with Qure Skincare has been superior. Never a question not answered. Never even went a day without a response. You know how to treat your customers with respect and kindness. Keep up the good work. To anyone looking for good skin care products please give them a try.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Qure Mask

Have been using both Qure Mask & neck mask as well.
I use every night after shower & have very much noticed a good difference to my skin.
Have been using since July 2025

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

QURE: Results You See, Service You Feel

I just have to share my experience with QURE skincare because it’s been that good. I purchased it on my own, and the results I’ve seen have honestly exceeded my expectations—my skin looks smoother, more refreshed, and just overall healthier.

But what really made me a fan for life was their customer service. I accidentally lost the small glass vial that goes with the microneedling head, reached out to them, and they responded right away. Not only were they quick, they were incredibly kind and didn’t hesitate to replace it for me.

That level of care is rare these days, and it says everything about a brand. Amazing products and truly exceptional customer service—I couldn’t recommend QURE more.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I’ve been using the dark spots serum from Qure Skincare for the past two months, and I can honestly say it’s absolutely amazing. The difference in my skin is incredible—so much clearer and more even. I’m genuinely impressed with the results. The only thing I regret is not taking a before picture, because the improvement is really noticeable!

I also had a small issue along the way, but it was resolved very quickly by Ezekiel from the customer service team. He was really helpful, lovely to deal with, and went above and beyond to help and resolve my issue, which made the whole experience even better.

Overall, I’m very impressed with both the products and the company. Highly recommend!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Issue resolved quickly and effectively! Impressed!

I accidentally threw out the glass base to put the product into. I called on a Sunday and left a message. Less than an hour later, I received a personalized email from Marianne D who immediately resolved the issue for me. I was truly impressed with the swiftness of my resolution. When I emailed her back to thank her profusely, she also responded quickly. It isn't often that you find a company who resolves your issue quickly and efficiently. I am just beginning to use the product but am quite satisfied so far.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Customers service is really great

Customers service is really great. Normally, I have problems trying to get any responses by email, but not the case here. Every email as responded too quickly and always very helpful and friendly. Surprise how great the experience was, as I usually don't expect much from some companies.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Had and issue I had to address ' Qure…

Had an issue I had to address ' Qure fixed my issue and made it easy to contact and them responding ''everthing was Processed in a decent amount of time ...Thanks for all your help 'Great and Honest caring Company

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Never received Do not buy miserable service

Never received
Added items to order without approval
Customer service contacts then does nothing

DO NOT BUY THEY ARE NOTHING BUT TROUBLE

March 30, 2026
Unprompted review
Qure Skincare logo

Reply from Qure Skincare

Hi Ellen! 🤍 We’re really sorry to hear about your experience.

We take concerns like this seriously and want to make it right. We’ll be reaching out to you directly to review your order, check what happened, and help resolve this as quickly as possible. ✨

Thank you for bringing this to our attention, and we appreciate the opportunity to assist you. 🤍

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