QVR Reviews 917

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the hair, describing it as soft, natural, and easy to style, with some noting it blends well with their own hair and can be reused. Reviewers frequently praise the fast shipping and timely delivery, often receiving their orders within a week, and appreciate the absence of chemical smells. The customer service is also highlighted by many as quick to respond, helpful, and professional in resolving issues. However, some people were dissatisfied with the product, reporting that the hair tangles, mats badly, and becomes unusable after a short period, with some questioning if it is truly human hair. Additionally, a few customers experienced significant shipping delays, a lack of tracking information, and unresponsiveness from customer service regarding their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment, citing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more

Rated 4 out of 5 stars

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more

Rated 4 out of 5 stars

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more

Rated 5 out of 5 stars

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more


Company details

  1. Hair Extensions Supplier

Written by the company

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contact info

3.3

Average

TrustScore 3.5 out of 5

917 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

NECIY WIG NATION REVIEW …

The hair arrived beautiful true to length just like any hair you should was your hair purchase any. After washing the curl look even more beautiful 😍! You have to be able to main and human hair or synthetic hair. Less Chemicals the hair is very easy to manage and fingers comb the hair your hair will stay Vibrant life

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Crochet miracle knots

Crochet miracle knots, hair is bad it’s tangles and sheds so bad. I’m a licensed hair dresser and I do not recommend

January 19, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, we would do our best to resolve any issues our clients may have.

Based on the current information, we are sorry that we can not locate your order accurately. To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

I have no clue where my hair is

I ordered on the 21st of January. In the description is say 3-5 business days. I stop receiving transit information on the 24th of January. It has 3 different shipping company’s to deliver your hair which I don’t really understand. I was excited for my hair but being today is the 29th of January and I haven’t had an update I’m super disappointed. If you need hair in a particular time frame I would avoid shopping here. They gave me a FedEx order number and when I went to go look the number doesn’t exist. I wanted to leave a good review but I don’t even have the hair to do so. I won’t be ordering again for sure 😭. Order # 00000248263

UPDATE : today is the 1st of February it says that my hair delivered but it was not at my parcel , mailbox or front door. This is a disaster. I’ve emailed again I’ll update if they reply 😢

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE-Still Not Received!

I have purchased before (once) and all was fine. That purchase was smooth and received in a timely manner.

CON: Currently do not have my order. Reached out to customer service it is automated and have yet received a response (3 business days). Tracking info provided is conflicting. (1) received email has been shipped(2) tracking number shows still in CN(3) tracking number shows in CA(4) customer services states has not been received that it has not been shipped.

With this being said I have ordered from another company and received that package. So if and when I do receive the package from QVR I will be returning immediately.

******UPDATE**********
I have to update my review. I received any email with "tracking information" and it is the same information I have been working with. I have no idea when the hair will arrive. Do not purchase from this company if you want your package in a time manner. Can't comment on the product because I have received it.

January 28, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
For your order #00000248003, it has been transferred to GOFO to deliver, the GOFO tracking info is GFUS01031557610752. The logistic shows the package was delivered on February 1st. Hope you will enjoy the hair.
For the misunderstanding in the logistics, we are sorry for that and let us explain it for you, the order was shipped out from China, so the logistic has been shown the package was in China, and the package arrived in the United States on the third day after it was shipped, the package would transit through CA, and this process will need time, so the logistic would show this location. We will also urge the courier company to improve its services as soon as possible. If you have any questions, pls contact us at service@qvr.com, our service will reply to you and help you with the problem in a timely manner.
Regarding the misunderstanding caused by our communication, we have urged the customer service to improve their service as soon as possible.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

Qvr contact me through email

Qvr contact me through email! Why they’re questioning me is if I did something wrong. The hair I brought was supposed to be French curl, but it was not, and it was strangely but yet I had to do my daughter hair with it. They contact me through email. What do you want from me because you’re questioning me is if I’m lying I sent you pictures like you requested and now what how are you going to make this right? I am a woman who spit a good pity for her daughter to look good for school. Are you willing to send the real good hair and not the cheap hair? I will update this review. I am not trying to make your company look bad, but come on now. if there was a way, I could take a picture and show the people what my daughter hair look like is not French curl is strangely.

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

Can’t re-install = Too expensive for one-time

The price was way too high (CAD $300) but the reviews on their site convinced me that it’s worth it. It looked great after installation and the 3-packs were enough for my whole head. But for the price, I was hoping it would be easier to manage. But overall very good hair for those who love high maintenance hair.
What I actually ended up really disliking is the thread-like hook. It was so hard to take out, it gets attached so tight that I just ended up cutting them out BUT I thought for the price I would be re-using them. Never buying hair off social media again, this was my last lesson. For $300 I could have braided my hair at least twice, that would have lasted me 6 months. Instead of this that lasted almost 1 month.

December 1, 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have. This hair requires high maintenance due to its texture, sorry for not bring a smooth shopping experience to you.

To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused. We'll keep working hard to provide better products.

Best wishes
QVR hair service

Rated 5 out of 5 stars

I have ordered from QVR Multiple times…

I have ordered from QVR Multiple times . I have tried twisting kinky Afro hair, crotchet kinky curly and most recently the burmees crotchet curls. I love the hair . I have washed and reused all the different hairs. ppl complaining about curly hair tangling must not know how to care for it. Curly hair will naturally tangle (duh) . But hair is easy to detangle with some leave in Conditioner &water .
I will say that this last order took longer to come than usual . But overall they are my #supplier !

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

QVR hair is light weighted

QVR hair is light weighted. Looks natural and authentic. I would recommend this hair to anyone wanting to do micro twists or locks. Totally love it.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

QVR Crochet hair did not appear to be…

QVR Crochet hair did not appear to be human hair though we paid human hair prices. It acted the same as synthetic. It tangled and matted and was very difficult to take down due to the knots. I would not recommend this version of the hair.

January 25, 2026
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.

To better help you with the problem of the order, could you confirm your order number, pls? Would you please send us pictures or videos, or any details of the current status of the hair to our email service@qvr.com? This would be helpful for us to get more details of hair include the tangle problem mentioned.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Best wishes
QVR hair service

Rated 2 out of 5 stars

This is definitely NOT 100% Human Hair

This is definitely NOT 100% Human Hair. Although the hair did not itch me or bother my scalp, the hair itself is not 100% Human Hair and should not be sold as that at the price. It is not reusable and it mattes really bad. Definitely not like any Human Hair I have ever had. Athough I do love the concept of the crochet hair, I will not purchase the hair as it is being falsely advertised and should not be advertised as 100% Human Hair because it is NOT. I will find another vendor that selld 100% Human Hair for Crochet that I can go to and feel the hair before purchase. QVR you did great with your advertisements to get us to buy it but I know that you are aware that once folks by the hair and it does not remotely do or look as you are falsely advertising your revenue will eventually diminish. My suggestion is for you to lower your price and sell your product as Hunan Hair with Synthetc Fibers. That would then be HONEST advertising.

December 29, 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback and your attention for our crochet hair.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have and sorry for not bring a smooth experience to you.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it.

Based on the current information, we can not locate your order. To better help you with the problem of the order, could you confirm your order number, pls? Would you please send us pictures or videos, or any details of the current status of the hair to our email service@qvr.com? Our service team will help you with the problem of the order asap.

Your opinions matter. We'll keep working hard to provide better products.

Best wishes
QVR hair service

Rated 1 out of 5 stars

Don’t Do IT

Unfortunately buying hair here is not recommended. The customer service is a pain. The goal is to force you to keep the hair and they do everything to make it difficult to return. We just need to support black businesses selling hair and do without these inferior alternatives- it’s not worth it

January 22, 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry not bring a smooth shopping experience to you and completely understand how frustrating this must have been. We sincerely apologize for the return process did not meet your expectations.

From the current information, we can not locate your order accurately. To assist you further, could you kindly confirm your order number? So that we can process the needs more promptly.

Thank you for your patience and sharing, we're very sorry for the inconvenience caused and will continue to do better.

Best wishes
QVR hair service

Rated 5 out of 5 stars

Beautiful human crochet hair

I had a great experience with Qvr hair. The hair came in a timely manner. I was most satisfied with the beautiful crochet hair I chose. I will be ordering from them again.

January 21, 2026
Unprompted review
Rated 3 out of 5 stars

They were not accurate about the color…

They were not accurate about the color of their "Salt and Pepper" hair. It is actually a dark grey with a strand of lighter grey here and there but not enough to make a color difference.
They never posted my review because it was not 5 stars

December 26, 2025
Unprompted review

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