I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more
This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more
This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more
Company details
Written by the company
QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.
Contact info
3.3
Average
917 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am addicted to this hair now
I am addicted to this hair now. Easy to detangle cute and low maintenance.
December 19, 2025
Unprompted review
I purchased a crochet hair on 12/8/25
I purchased a crochet hair on 12/8/25, and until now I haven’t received the package, sometime last week before Christmas the shopping updates was: Arlington tx- buffalo NY, and now it said it was out for delivery yesterday and today is a brand new day, no delivery horrible shipping and I won’t buy there anymore, so everyone you’ve been warned
December 28, 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and completely understand how annoyed this must have been. We sincerely apologize for any inconvenience caused about the order.
There are indeed some hair needs time to be customized before shipment, unexpected issues may sometimes occur during the transit process, and we have already reported this to the courier company, and we will strive to do better in this regard. For your order #00000232087, we found it has been delivered. Hope you will enjoy the hair, and pls feel free to contact us at service@qvr.com if you have any questions.
Thank you for your sharing, and we're very sorry again for the inconvenience caused. We will continue to do better and improve our service. We hope to provide you with an even better experience in the future.
Best wishes
QVR hair service
Please avoid this company
Please avoid this company! It's the worst company I've ever seen! I ordered hair on December 1, 2025, and I still haven't received it. The hair appears to be available on their website, but in reality, it's out of stock, and no one from customer service notified me. I found out when I contacted the company because I had not received any updates regarding the shipment of the hair. When I asked for a refund, they ignored me and simply told me that the hair was available again. However, I still haven't received anything!!!!
December 27, 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication.
There are indeed some hair needs time to be customized before shipment, we are sorry that the hair did not arrive at the time you need and totally understand your mood. For your order #00000232063, we have processed a full refund for you, pls check your account.
Thank you for your sharing, and again, we're very sorry for the inconvenience caused. We will continue to do better and improve our service.
Best wishes
QVR hair service
QVR Water Wave Crochet Hair!!🚩🚩🚩
QVR Water Wave Crochet Hair!!🚩🚩🚩
Do not do it!
Horrible product!
The company doesn't stand behind their product.They use false advertisement,to lie to the consumers.They have absolutely no intentions,of refunding your hard earned dollars.
October 3, 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
We are sorry that we can not locate the order based on the current information. To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
I love the the kinky human hair for…
I love the the kinky human hair for twists. I use it all the time. Great quality and my stylist loves it.
November 15, 2025
Unprompted review
This is my thirds time buying from this…
This is my thirds time buying from this website.. I must say I’m impressed.. they never disappoint.. I can’t wait to try it on
December 25, 2025
Unprompted review
Order still in "Illinois"
I ordered 2 bundles of hair. I still haven't received them. They left China, arrived in Kentucky, then Chicago, then some other city in Illinois and now back in Chicago. What? Next I will reverse the charge via PayPal. This is ridiculous.
December 5, 2025
Unprompted review
Reply from QVR
Thank you for taking the time to share your experience, and we apologize for the delay in our response.
At QVR, we are committed to providing high-quality human hair and excellent service. We sincerely apologize for your experience and fully understand your feelings.
We have already reported the delay in your package and the confusion caused by the package logistic to the courier company, and we will continue to improve and enhance our services.
For your order #00000231359, it has been delivered, hope you will enjoy the hair. And pls feel free to contact us at service@qvr.com if you have any questions.
Thank you for your sharing, and again, we're very sorry for the inconvenience caused. We will conitnue to do better and improve our service.
Best wishes
QVR hair service
The shipping was fast and easy
The shipping was fast and easy. And the hair looks great!I ordered Burmese curly. It’s so bouncy and soft. I can’t wait to get more!
December 23, 2025
Unprompted review
$230 Went in the Trash
I have been having my crotched for years with the same stylist. When I had the hair installed I thought ok this could be fun. I was absolutely wrong! First the smell of the hair never went away no matter what I did. I washed it for the first time and after that the hair would not hold a curl, a wave, just straight and blah! The worst part of it is, my natural hair was thin already but this hair took out so much of the hair I had. I am so disappointed. I bought this for myself for my 45th birthday and my birthday wish now is that I never did. The hair went in the trash never to be seen again and $230 of my hard earned dollars went with it.
December 1, 2025
Unprompted review
I always find what I need
I always find what I need, highly recommended.
December 22, 2025
Unprompted review
I ordered my hair December 4th 2025
I ordered my hair December 4th 2025
I still have not received my hair, the shipping seems bogus because tracking stated it was in Kentucky which is close to my city , then it moved to New Jersey?I wish I read the reviews before I ordered. This is unacceptable, never again. ORDER #00000230932
December 4, 2025
Unprompted review
My first time buying this crochet hair…
My first time buying this crochet hair and I just love love it…it’s is so bouncing and soft, will definitely..,I have been looking for crochet human hair so long, didn’t even know it was available. Thank you QVR.,,definitely will purchase again 👍👍👍👍👍❤️❤️❤️❤️❤️
December 22, 2025
Unprompted review
I really love this hair
I really love this hair. It's soft, shiny,and manageable (be gentle). I really want to try the afro kinky bulk for mini twist. Give them a try!!! 😉
December 12, 2025
Unprompted review
My third time purchasing this hair
My third time purchasing this hair. I really like the way it looks. Super natural and doesn’t add a lot of weight to fine hair. It also lasts a long time. Usually arrives within a week and doesn’t have that industrial chemical smell that so many bundles have. I would recommend.
December 22, 2025
Unprompted review
My order never came since the 9th Dec
My order never came. This is a SCAM company . This is the worst customer service I’ve experienced since I was born. Gosh….. poor responses via email and WhatsApp. You can’t track your order…. If you’re thinking of buying, be careful, don’t buy from them, except you love to waste your money
December 20, 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and totally understand your mood. That is definitely not the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
Based on the current information, we have found your order #00000232840 and #00000232874. Your tracking number is HC0001732984RD , when the package arrived in your local destination, it will be transferred to FedEx to deliver, the FedEx tracking info will be 887212965840, you can use this link to track your order first: https://t.17track.net/en#nums=HC0001732984RD
Thank you for your patience, and again, we're very sorry for not bring a smooth shopping experience to you, we will also continue to do better.
Best wishes
QVR hair service
QVRHair is a SCAM....they say they have…
Update: 12/31/2025. So QVR confirmed they received the hair I returned; however, they REFUSE to refund my money unless I take down my prior review.
Below is the message they sent me this morning:
qvrhair
"Tue, Dec 30, 10:25 PM (17 hours ago)
Hi, Dear
we just tracked it, we have received it, we can apply refund for you asap, but before this, can you pls delete your review? After that, we will apply refund for you asap."
QVRHair REFUND my money, I am NOT taking down my review! You provide the most horrific customer service. You are thieves!! I will report your business to BBB!!
QVRHair is a SCAM....they say they have a return policy but that is a LIE!! I bought 3 packs Crochet Hair Afro Kinky Curly, when I received it, I realized after opening one package that it was not what I needed.
I emailed QVRHair for return information on 12/10, they demanded for pictures and asked if I washed it. I responded with the pictured and stating that I barely opened one and NO I did not wash it. QVRHair responded trying to get me to use the same hair I DID NOT want, saying how full and how bouncy it would look!! I responded it wasn't suitable for what I needed.
QVRHair responded that I will have to pay for return and I asked if I could exchange for Kinky twist which I recently just did and liked, they said I'd have to pay for the new hair I wanted to exchange and once they receive the hair I want to return they will refund me my money.
We've been at this ridiculous exchange for 5 days!! I spent $156 and looks like I am being scammed as they are not willing to take the hair back or even do an even exchange without EXTORTING more money from me!!
I will never recommend QVRHair to anyone...their return policy is a SCAM!!!
December 13, 2025
Unprompted review
This CAN NOT be human hair
This CAN NOT be human hair. I have had this hair in my head 5 days the ends look like crap and the hair is already matted. I CAN NOT believe I spent over $300 for this mess. It a complete mess and scam. The ppl show the first day when they do their hair but you never see them follow up. THIS HAIR IS HORRIBLE!!!!!!!
December 14, 2025
Unprompted review
Reply from QVR
Thank you for taking the time to share your feedback.
At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.
We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.
Could you pls confirm if #00000228863 is your order number, pls? Would you please send us pictures or videos, or any details of the current status of the hair? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email. And we have also forwarded your feedback to our factory to check and investigate it.
Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.
Best wishes
QVR hair service
Shipping takes forever
I’ve liked the hair so far but the shipping is terrible. It does not update so you have no idea where your product is and the customer service team will respond by saying “it shipped, tracking is just behind”. Which is not helpful. My hair should’ve arrived by now and hasn’t. Definitely don’t order if you need the hair by a certain time
December 15, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.