Customer service is really efficient and helpful. Quick to sort any queries have had pay out and offer good bonuses - also do reality checks for welfare - I dont have an issue with this site - just ma... See more
Company replied
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See what reviewers are saying
Hi im harry (Catal7045490) I've actually had a really fun time using R2bet casino, its very easy to work and they offer great games to play. They will always keep you topped up with free spins an... See more
Company replied
Its 100% not a fake_scam site as some say, yes sometimes you lose and other times you win for example I have had months lost 100s recently though for example I had 75 free spins no deposit i won 45 sh... See more
Company replied
i deposited £100 earlier today which never showed in account contacted support to be told can take up to 5 days to show in account .What a joke you deposit to play not keep waiting for up to 5 days.... See more
Company replied
4.2
Great
790 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Give this site a miss , use any excuse not to pay out winnings, even me doing this review.
Give this site a miss, be warned when I say this is a scam site with false data about big winnners and customer service is shocking .
Then to top it off they don’t pay out - pass this on to anyone who likes casinos .
They will come back and say I couldn’t verify my account with a passport or driving licence, however I
have it in writing that the birth certificate , copy of old passport , copy of old driving licence , copy of government issued letter and copies of my bank card front and back was sufficient and I had to wait for the £75 I had deposited to be refunded first ,which I never got . Also I not only have all conversations copied they now don’t even answer my emails or correspondence through their so called customer service.
Take a look online others have had the same issue , the amount I won was £2600 ish and straight away they block the account when I went to withdraw it.
Again I have everything to back this up , can’t understand how they can treat people this way .
When I explained I was disabled due to a car crash they did not give a toss either
Today they excepted my documents to verify the account, but now I have received the below text sent to me on email just now , again looking at other reviews quite a few state non payment of winnings and delay tactics looking for anything they can to rip the customer off. Like I said below paragraph just received after finally getting myself verified. What a nighmare this is especially when other casinos , betting sites pay out within minutes.This company will now use me using trustpilot as an excuse not to pay my winnings -watch this space.
Your account is currently undergoing an additional review, which is a necessary step to maintain the security and integrity of our platform. Please, stay patient.
Now day 7 and they are not answering emails again.you need to go to their Facebook page to see how many people haven’t been paid . The positive reviews on here seem to have very Cypriot type names too
Reply sent to you
Let’s see what happens
All,sorted just took time
March 1, 2025
Unprompted review
Reply from R2pbet
Hi, Vince!
We’re sorry to hear that your experience on our website didn’t meet your expectations. Our team is committed to providing high-quality service and constantly improving. We would appreciate the chance to review your case and assist you further. Please reach out to us at support@r2pbet.com using the email you registered with and include "Trustpilot" in the subject line. We’ll be happy to help.
Best regards,
R2pBet Team
the team are so and am happy in using…
the team are so and am happy in using your game
March 1, 2025
Unprompted review
Reply from R2pbet
Hello,
Thank you for the amazing feedback! We're thrilled to hear you think our casino is the best and that you had a great experience. We truly appreciate your support! 🎉😊
Best Regards,
R2pbet Team.
Great service
February 28, 2025
Unprompted review
Reply from R2pbet
Hello,
Thank you for the amazing feedback! We're thrilled to hear you think our casino is the best and that you had a great experience. We truly appreciate your support! 🎉😊
Best Regards,
R2pbet Team.
Great customer servive
February 27, 2025
Unprompted review
Reply from R2pbet
Hi,
Thank you so much for your positive feedback! We're thrilled to hear that you’re enjoying the site and that our customer service has met your expectations. 😊
Best regards,
R2pBet Team.
Great casino
Great casino, fast withdrawals, nice customer service!
February 25, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the casino experience, and we’re always here to provide fast withdrawals and excellent customer service.
Best of luck and have fun! 🎉🍀
Best regards,
R2pbet Team.
They don't pay out
When you win money, they do absolutely everything they can not to pay it out
February 26, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your valuable review. Your review helps us to become better and make our service even more convenient for you.
If you have any difficulty, please contact us via email support@r2pbet.com and put “Trustpilot” in the subject, we will be glad to help you.
Best regards,
R2pbet Team.
Amazing app ❤️👌🏻
February 24, 2025
Unprompted review
Reply from R2pbet
Hi!
We are so delighted to hear you had a fantastic visit and send you best wishes. Many thanks for your support!
Best regards,
R2pbet Team
Reply from R2pbet
Hi there,
Thank you so much for your wonderful review! We look forward to having you back and will continue providing excellent service!
Best regards,
R2pbet Team.
Great customer service.
The customer service is great as well as the games on the site.
February 23, 2025
Unprompted review
Reply from R2pbet
Hi there,
Thank you so much for your wonderful review! We look forward to having you back and will continue providing excellent service!
Best regards,
R2pbet Team.
Great site and fast payout next day
Great site and fast payout next day
February 22, 2025
Unprompted review
Reply from R2pbet
Hi there,
Thank you so much for your wonderful review! We look forward to having you back and will continue providing excellent service!
Best regards,
R2pbet Team.
Good fair site
I'm a new customer, so far the site has been easy to access and navigate.
I did get free spins but when tried to play it wasn't available in UK. However if you contact the online chat they are very prompt and helpful. Swapping the game and proving the free spins
February 22, 2025
Unprompted review
Reply from R2pbet
Hi there,
Thank you so much for your wonderful review! We look forward to having you back and will continue providing excellent service!
Best regards,
R2pbet Team.
Really good site with really good…
Really good site with really good games.
Quick response from the team aswell becbradley77
February 21, 2025
Unprompted review
Reply from R2pbet
Hi there,
Thank you so much for your wonderful review! We look forward to having you back and will continue providing excellent service!
Best regards,
R2pbet Team.
Great 5 stars
February 21, 2025
Unprompted review
Reply from R2pbet
Hello,
We’re so glad to hear you’re enjoying your experience at the casino! We would like to see you around again!
Best Regards,
R2PBet Team
Very good customer service
Very good customer service. And bery good site to play on highly recommend:)
February 19, 2025
Unprompted review
Reply from R2pbet
Hello,
Thank you for your feedback! We're happy to hear that you’re enjoying your time here! We will continue to deliver great services!
Best Regards,
R2pBet Team.
SCAM!
SCAM! SCAM!! SCAM!!!
Do not deposit funds into this site, it’s all a scam!
February 17, 2025
Unprompted review
Reply from R2pbet
Hi there,
We’re sorry to hear that our casino didn’t meet your expectations. Customer happiness is our top priority, and we would love to assist you further. Please email us with the subject “Trustpilot,” and we’ll be happy to help.
Thank you for sharing your feedback—we look forward to hearing from you soon!
Best regards,
R2pbet Team.
Desire was very helpful ❤️
February 17, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your wonderful review, we are glad to know that you like our site, and you are happy to use our services. Your review helps us to become better and make our service even more convenient for you.
Best regards,
R2pbet Team.
Team is perfect and help.recomended…
Team is perfect and help.recomended this play for money
February 3, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your wonderful review, we are glad to know that you like our site, and you are happy to use our services. Your review helps us to become better and make our service even more convenient for you.
Best regards,
R2pbet Team.
Great site!
A great site, fast deposits and great games. Customer service is always a great help too!
February 14, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your wonderful review, we are glad to know that you like our site, and you are happy to use our services. Your review helps us to become better and make our service even more convenient for you.
Best regards,
R2pbet Team.
Brilliant site load of wins!
February 15, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your wonderful review, we are glad to know that you like our site, and you are happy to use our services. Your review helps us to become better and make our service even more convenient for you.
Best regards,
R2pbet Team.
Great casino and superb customer…
Great casino and superb customer service. Always efficient and online throughout the day unlike other sites.
February 14, 2025
Unprompted review
Reply from R2pbet
Hello!
Thank you for your wonderful review, we are glad to know that you like our site, and you are happy to use our services. Your review helps us to become better and make our service even more convenient for you.
Best regards,
R2pbet Team.
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