rabart.co.uk Reviews 

132
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that products arrive quickly and on time. Many people appreciate the excellent packaging, which ensures items like paint arrive without damage or spillages. Reviewers also highlight the competitive pricing and the wide selection of products and colors available, making it easy to find what they need. However, some customers experienced issues with product quality, specifically with paint having an inconsistent finish or containing crystals. A few other people also felt that customer service was unresponsive to queries or that orders were not mixed or delivered as initially stated.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Product

Users describe positive interactions with the product, highlighting its high quality and reasonable prices,... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing,... See more

Order

Reviewers mention positive feedback about their orders, highlighting the ease of the ordering process and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of the paint and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We placed an online order for 2 x Fiddes High Build Protection Oil. The price was by far the best value online that we could find and was dispatched very quickly. The goods were very well packaged and... See more

Rated 5 out of 5 stars

Easy site to use, loads of different colours to choose from. Crown Trade is a good paint and covers well with a second coat. Can be more expensive to buy from Rabart but you do get a wider choice of c... See more

Rated 5 out of 5 stars

Pricing was great and customer service was second to none. An error was corrected immediately after delivery with a call back from them within minutes of sending an email to explain the problem. The p... See more

Rated 5 out of 5 stars

Would definitely recommend Rabarts, both online and in store. Staff always very friendly and helpful. Offering some really good advice. Recently ordered online, I had an issue with the address I had... See more


Company details

  1. Paint Store

Written by the company

As a major distributor of decorating materials, our aim is to provide you with the products to meet all your decorating needs, with the very best support and customer service to get the job done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(132)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service all round!

We placed an online order for 2 x Fiddes High Build Protection Oil. The price was by far the best value online that we could find and was dispatched very quickly. The goods were very well packaged and we cannot fault Rabart for the service at all. An excellent shopping experience and we would not hesitate to recommend.

July 26, 2025
Rated 3 out of 5 stars

Paint product were ok but shocking delivery…

Paint product were ok but delivery shocking! Wasted two days waiting for DHL to deliver it. Each day got messages saying delivery expected between so and so and no delivery made… as signature was required I have spent two days waiting till finally turned up

July 1, 2025
Rated 5 out of 5 stars

Very good service and price

Very good service and price. Delivery was excellent.
Dara, in Sales Admin, went the extra mile by including an item I'd forgotten in my original order, avoiding a delivery charge. Thank you.

April 29, 2025
Rated 1 out of 5 stars

Delivery 20 days late

April 25, 2025
rabart.co.uk logo

Reply from rabart.co.uk

We are very sorry to hear you were disappointed with the delivery time for your order.

However, we would like to clarify that it was for a special-order item, Farrow & Ball Limewash, which cannot be kept in stock due to its short shelf life, and so had to be ordered in specially from Farrow & Ball for you.

The product does have a note on our website to say it may have a delayed delivery time, and our customer service representative had called to let you know we would have to be ordering it in for you.

We had dispatched your order to you as soon as we received it from Farrow & Ball, but it is our understanding that there was a further delay with the courier which caused an additional delay. This was highly irregular and unfortunate, as 99% of our orders are delivered by Fedex next working day.

We appreciate your business and are always working to make our lead times and communications as clear as possible. We will be looking into how we can update our basket/ checkout to clearly identify items with additional delivery times, as well as investigating how we can improve our messaging for goods on backorder.

Rated 5 out of 5 stars

Best experience

I received the best and friendliest customer service and advice from every member of staff on my almost daily visits to Crwys Roaf store in Cardiff. Thank you! Rosa

April 22, 2025
Unprompted review
rabart.co.uk logo

Reply from rabart.co.uk

Hi Rosa, thankyou very much for your lovely feedback. We're so pleased to hear you had such a good experience at our Cardiff branch. Hope to see you again soon and as always, happy decorating!

Rated 5 out of 5 stars

Very good service

Ordered online which I found easy.
Lots of items to choose from at good prices.
Delivered on time .
Very happy with whole experience.

April 3, 2025
rabart.co.uk logo

Reply from rabart.co.uk

thankyou for your review and feedback - much appreciated! very glad to hear you found our website easy to use and had everything you needed.

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