rabart.co.uk Reviews 

132
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that products arrive quickly and on time. Many people appreciate the excellent packaging, which ensures items like paint arrive without damage or spillages. Reviewers also highlight the competitive pricing and the wide selection of products and colors available, making it easy to find what they need. However, some customers experienced issues with product quality, specifically with paint having an inconsistent finish or containing crystals. A few other people also felt that customer service was unresponsive to queries or that orders were not mixed or delivered as initially stated.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Product

Users describe positive interactions with the product, highlighting its high quality and reasonable prices,... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing,... See more

Order

Reviewers mention positive feedback about their orders, highlighting the ease of the ordering process and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of the paint and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We placed an online order for 2 x Fiddes High Build Protection Oil. The price was by far the best value online that we could find and was dispatched very quickly. The goods were very well packaged and... See more

Rated 5 out of 5 stars

Easy site to use, loads of different colours to choose from. Crown Trade is a good paint and covers well with a second coat. Can be more expensive to buy from Rabart but you do get a wider choice of c... See more

Rated 5 out of 5 stars

Pricing was great and customer service was second to none. An error was corrected immediately after delivery with a call back from them within minutes of sending an email to explain the problem. The p... See more

Rated 5 out of 5 stars

Would definitely recommend Rabarts, both online and in store. Staff always very friendly and helpful. Offering some really good advice. Recently ordered online, I had an issue with the address I had... See more


Company details

  1. Paint Store

Written by the company

As a major distributor of decorating materials, our aim is to provide you with the products to meet all your decorating needs, with the very best support and customer service to get the job done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(132)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prompt service

I've made 3 consecutive orders to my home from Rabarts, and they've all been promptly delivered the next day as promised. Even the delivery driver was a decent lad. During my initial enquiries, our local store was really helpful, despite how busy they were. When we had an issue with the paint (due to amateur painter, not product!) the local store couldn't have been more helpful in taking back an un-opened tin, arranging the online refund, and advising on the best way forward to get my job completed before the weather turned. No complaints whatsoever, and will definitely use Rabarts in future.

September 24, 2024
Rated 5 out of 5 stars

Great Service

Excellent customer service. They contacted me to say the item was temporarily out of stock and there would be a short delay for delivery. They gave me the opportiunity to cancel. I went ahead with the order and it was only dealyed a few days.

September 10, 2024
Rated 5 out of 5 stars

Adam at the Plymouth branch…

Adam at the Plymouth branch was fantastic, very helpful, knowledgeable and had time for me. Branch was immaculate and a fantastic upstairs space for interior design showroom. Will recommend to all my friends & clients. Great to know this resource is on my doorstep!

September 11, 2024
Rated 5 out of 5 stars

Good value

Easy to use website, fast and well packed delivery and a good price. Everything I wanted.

August 27, 2024
Rated 1 out of 5 stars

Don't buy local for service

Needed some wallpaper so visited their Swansea store and borrowed some sample books. Wallpaper we chose was available £30 cheaper online. As we had borrowed their sample books decided to buy from them to support a local business. 1 roll of paper had a flaw. When raised with Rabarts we had the run around. Wouldn't accept an emailed photo. Insisted we bring the flawed paper back. Having driven to the store with the flawed paper was told they needed the batch number. Obtained the batch number and then told needed the wrapper. Told they would have to send the flaw off to the manufacturer. Subsequently told they had emailed it but it took some time because they had to do that! No offer of compensation received. Poor attitude, moving goalposts and time wasted. Would not use again or recommend to anyone. Will relay experience to anyone who asks.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I needed to match a coated floor board to obtain a suitable varnish /oil to repair my hall flooring. The service I received from Steve and Danika was far and above what I would have expected. They gave me time and expertise. I left feeling happy and grateful.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Very easy to use website.
Excellent choice.
Very good pricing.
Fantastic delivery service - amazingly quick delivery and superbly packaged.

July 2, 2024
Rated 1 out of 5 stars

I ordered 3 tins but only received 2.

I ordered 3 tins of brilliant white gloss paint & only received 2 due to their carrier of choice (fedex) damaging one of them in their sorting centres. Took two weeks to replace & only did so after I contacted them.

May 28, 2024
Rated 5 out of 5 stars

High quality product

High quality product. Prompt delivery. Reliable carrier. Stout packaging, effectively protecting the product (all recyclable too). Will certainly return to this supplier.

June 3, 2024

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