RackService.org Hosting Company Reviews 228

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Game server hosting is functional. Control panel web UI is poor, many functions are dead or don't work correctly. Poor support for managing multiple servers. No secure FTP. Procedures suggest that... See more

Company replied

Rated 5 out of 5 stars

Hello. I first time use foreign server hosting service and i'm really thankful. I never expect such an amazing support and server reliability (low ping). Administration quick response exceeded all my... See more

Rated 5 out of 5 stars

Not easy to get setup for beginners but all you need to do is ask there support team. I had no idea how to do anything at all even get it live but after a text n honest quick response server is up mod... See more

Company replied

Rated 5 out of 5 stars

Ordered, had confirmation+server info within the hour. Had a question during the setup (smooth) and sent a ticket - Instantly (chat) got helped by the general manager, who had a friendly and helpf... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

Looking for a powerful game server? We have created the ultimate platform for hosting fast and reliable game servers. Fast, smooth and reability are key factors for a successful game server. Nothing of the above is as important as a good support, things which we provide. In need of a powerful dedicated server? We understand that your requirements may be higher. In this case you might need a Dedicated Server. We do offer them! In France, Canada or Italy! High speed dedicated servers with unbeatable support for all your needs. If you do not know how to install something in your dedicated server, we do it for you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 5 out of 5 stars

Great Service

This is my first experience of going to a game server hosting business so wasn't too sure what to expect. I saw the advert on the Assetto Corsa site and looked at the options and went with an ACC server offering up to 32 driver slots in a race. The server was set up and ready to run within a few hours - very fast.

Now, my priorities are CPU capabilities for the clients and also bandwidth - in order to ensure the best racing experience. Hosting on my sim-racing PC would see a fair few CPU exceeding limits warnings (when CPU usage goes over 80%, fair enough as it is running the full sim too) but I have yet to see in a race the server CPU load exceeding 5%, yes 5%. The CPU is barely breathing to get this figure, so very impressed. This is admittedly with 10 MP drivers, so will scale up to 32, but don't think that will stress the server's capabilities.

It is also super-easy to configure the ACC server variables as you can edit the relevant .json files remotely, and, of course switch on and off your server etc...your server appears within the MP lobby within ACC.

My only wish is that RackService properly implement the facility where you can see how many drivers are on your server at any one time, from within the Rackservice configurations / management web interface. This is important because if you want to change any of the server priorities (such as track, time of day, etc...) you have no way of knowing whether you are about to kill the enjoyment of drivers who are already on the server (because remote viewing doesn't tell you that). You have to be in ACC and looking within the lobby to see how many drivers are in it. Often you are looking at the service on a web interface.

Hopefully, this gets implemented but in the meantime hats-off to the RackService team for their service and super-quick response time to questions too.

EDIT: Just changed the configuration to host 27 MP drivers. Hardware handling the number of clients brilliantly:
CPU 5% (core 1) 7% (core 2) --> wow
QoS 100 100
LAT 49
PING 18ms
Extremely happy.

EDIT 2: Had the server up a few weeks now and with full grid races the server has behaved impeccably. Nice one 😎

Cheers,

Chris Partridge
"ACC Racing Server"

May 1, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Dear Chris,

Thanks for taking the time to write such an extended review, very appreciated! We're surely taking your feedback into consideration and can confirm we're looking for a way to provide our customers a live online players counter. As you suggested, this would be a really helpful feature for you and all our other customers. We'll do our best to work alongside our control panel developer and try to make this possible!

Sincerely,
RackService

Rated 5 out of 5 stars

easy setup and all the tools needed.

easy setup and all the tools needed.

UI a bit old but works and server is very good value.

So good I'm going look at trying to get some java VM or so.

April 30, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Dear Shane,

Thanks for taking the time to write us a review! Appreciated!

RackService

Rated 5 out of 5 stars

Very fast support

Very fast support
I was able to get info on FTP access in a few hours.

April 21, 2020
Unprompted review
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Reply from RackService.org Hosting Company

Thanks for your review! Appreciated!

RackService

Rated 5 out of 5 stars

Very good

Very good thank you

April 17, 2020
Unprompted review
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Reply from RackService.org Hosting Company

Thanks for your review! Appreciated!

RackService

Rated 5 out of 5 stars

Great service

Great service, great and fast customer support !
highly recomend

April 12, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello Vitali,

Thanks for your review! Appreciated!

RackService

Rated 5 out of 5 stars

Best support team ever

Not easy to get setup for beginners but all you need to do is ask there support team. I had no idea how to do anything at all even get it live but after a text n honest quick response server is up modded cars tracks all running a treat best support team I've come accross

April 6, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello,

Thanks for your detailed review! We are glad you are satisfied with our service and support. Appreciated!

RackService

Rated 5 out of 5 stars

Great Job guys

Great Job guys ! Thanks !

April 6, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello Rob,

Thanks for your review! Appreciated!

RackService

Rated 5 out of 5 stars

Perfect

Immediate response. Helped me out and solved the problem.

March 17, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello!

Thanks for your review. Very appreciated!

RackService

Rated 3 out of 5 stars

to less settings for ACC server in the…

to less settings for ACC server in the web interface, only possible for edit server settings is editing configuration files.

March 13, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello Aleksandr,

Thanks for your review! We've chosen to keep our server's configuration to the way the game provides in order to provide our customers the maximum amount of customization possible. Providing access to the server files and the configuration needed, allows our customers to set and configure everything they want without being limited to a specific user interface. I'm sorry this does not suit you completely.

RackService

Rated 5 out of 5 stars

Top!

Everything‘s fine

March 5, 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello!

Thanks for your review. Very appreciated!

RackService

Rated 2 out of 5 stars

being dyslexic and find it slightly…

being dyslexic and find it slightly difficult to understand thing found setting up the server a nightmare

March 5, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello!

We're really sorry to hear about your difficulties while setting up the server with us. If there's anything we can do to help you please contact us and we'll gladly assist you!

You can send us an email at info@rackservice.org or contact us directly through your client area.

We look forward to hear from you.
RackService

Rated 5 out of 5 stars

Unrivalled

Although it takes longer than with some other providers until the server is activated but the service is incomparably good. Fast answers, perfect help and a clear backend, I have never experienced so good anywhere else. The prices are unrivalled low.
So if you want to rent an Assetto Corsa Competizione server you should do it here.
Saubrenner

March 3, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hi Jürgen!

Thanks a lot for writing such a great review about us. It's really appreciated!

RackService

Rated 5 out of 5 stars

Great service!

Everything working perfect so far. I can only recommend. Server was set fast, only few hours from order. Excellent.

February 11, 2020
Unprompted review
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Reply from RackService.org Hosting Company

Thanks for taking the time to write us a review!

Regards

Rated 5 out of 5 stars

Great service

Great service, quick support and very helpful,
Thanks guys!

Brian.

February 6, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Thanks for your review! Very appreciated

RackService

Rated 5 out of 5 stars

Great first experience

Great first experience. Asked them for help once and got a solution to my question within an hour.

January 5, 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Thanks for taking the time to write us a review! Appreciated!

RackService

Rated 5 out of 5 stars

Great service as always.

Great service as always.

Happy new year!

December 30, 2019
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hello!

Thanks for taking the time to write us a review! Very appreciated.

Happy new year to you aswell.
-RackService

Rated 5 out of 5 stars

Service

Nothing to complain about so far.

December 15, 2019
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Thanks for your review! Very appreciated

RackService

Rated 5 out of 5 stars

The best experience

Best custommer support and a really great services for the price. Would 100% recommend them!

December 10, 2019
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Thanks for your review! Very appreciated

RackService

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