Very happy with the service from RA Dalton. They completed all work professionally and on time, with great value for money. we will certainly be using them again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used RA Dalton for a number of years. Very efficient reminding us of 6 monthly service and then arranging suitable date. Staff always very pleasant and helpful on the phone. After service we are... See more
Company replied
What a honest and professional company Ian visited site FOC to price for new tanks. Suggested we get them surveyed by TWC drainage from Thirsk as they may be compliant and the are So honest save... See more
Company replied
We have dealt with this company for over 25 years now. Their work has always been of a high standard and they are very prompt to attend if we need an emergency call out. We get detailed thorough repor... See more
Company replied
Company details
Written by the company
RA Dalton is a leading UK installer of Klargester sewage treatments systems – we pride ourselves on being Klargester accredited. The dedicated team at RA Dalton provide unrivalled aftercare.
Contact info
Burtree Ford, Cowshill, Bishop Auckland, DL13 1DB, Co. Durham, United Kingdom
- 01388537030
- info@radalton.co.uk
- radalton.co.uk
4.1
Great
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are always really helpful
They are always really helpful. They present photos of the condition of the unit and are very clear as to what their services cover and the cost of it. Used them for several years now and always received a reliable and informative service.
March 11, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Alisdair was extemely proffessional and…
Alisdair was extemely proffessional and worked logically to identify my problem, explaining everything as he worked. No fuss and put in a temporary fix awaiting permanent resolution.
March 3, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Customer service are always quick to…
Customer service are always quick to respond and helpful. Repairs required to Septic tank were carried out just a few days after issue was spotted.
February 26, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Excellent service
Excellent service. Good explanation of works enquired and site left very tidy. Very fair price for work involved.
February 14, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Daltons are very reliable and proactive…
Daltons are very reliable and proactive sorting things out - we are very pleased with the service we get. Its good value too, and we appreciate getting photos relating to work they've done as they usually come in our absence.
February 19, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Very efficient and easy to deal with.
February 9, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Great service…
All the staff are very helpful from the office to the field. They always come when promised & provide a full explanation of the work carried out, sending detailed photos with the invoice. I can highly recommend their services.
January 31, 2024
Unprompted review
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Easy to use process and helpful follow…
Easy to use process and helpful follow up and nudges to arrange service visits.
Service engineers have also b been helpful happy to answer questions.
January 11, 2024
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Excellent company providing efficient…
Excellent company providing efficient and effective services at a reasonable price
December 14, 2023
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Reply from RA Dalton
Thank you for your kind comments, we will pass them to the relevant department and hope we can continue to work with you in the future.
Dalton’s are the most professional and…
Dalton’s are the most professional and knowledgeable company and their operatives are very experienced
September 11, 2023
Reply from RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
We hope to work with you in the future.
Excellent service
Excellent service, very thorough record of work completed. Very fair pricing. Recommend a service agreement.
September 10, 2023
Reply from RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
We hope to work with you in the future.
Reply from RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
We hope to work with you in the future.
Road Rage
I’m sure RA Dalton are good at what they do but the hard man in the Vauxhall Vivaro needs to have a word with himself. Tried cutting me up then proceeded to give some interesting sign language flashing his headlights like a new toy at Christmas etc! All nicely stored on my dashcam.
July 26, 2023
Unprompted review
Reply from RA Dalton
Good morning David,
We are sorry to hear about the above incident.
Please could you email further details regarding the incident to QHSE@radalton.co.uk and we can investigate further with our internal auditing processes.
Kind Regards,
RA Dalton Ltd
Exceptional service
The tanker arrived on time as arranged.
The driver was friendly and very professional.
I have no doubts about recommending this company.
July 18, 2023
Reply from RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department.
We hope to work with you in the future.
Reply from RA Dalton
Good Morning. Thank you for your positive response, we hope we can work with you in the future.
Great communication and service
June 29, 2023
Reply from RA Dalton
Good Afternoon. Thank you for your kind comment. We hope to work with you again in the future.
Great service
June 27, 2023
Reply from RA Dalton
Thank you very much for your kind comments, I will forward them to the relevant department
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.