RA Dalton Reviews 

59
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Very happy with the service from RA Dalton. They completed all work professionally and on time, with great value for money. we will certainly be using them again.

Company replied

Rated 5 out of 5 stars

Have used RA Dalton for a number of years. Very efficient reminding us of 6 monthly service and then arranging suitable date. Staff always very pleasant and helpful on the phone. After service we are... See more

Company replied

Rated 5 out of 5 stars

What a honest and professional company Ian visited site FOC to price for new tanks. Suggested we get them surveyed by TWC drainage from Thirsk as they may be compliant and the are So honest save... See more

Company replied

Rated 5 out of 5 stars

We have dealt with this company for over 25 years now. Their work has always been of a high standard and they are very prompt to attend if we need an emergency call out. We get detailed thorough repor... See more

Company replied

Company details

  1. Sewage Treatment Plant

Written by the company

RA Dalton is a leading UK installer of Klargester sewage treatments systems – we pride ourselves on being Klargester accredited. The dedicated team at RA Dalton provide unrivalled aftercare.


Contact info

4.1

Great

TrustScore 4 out of 5

59 reviews

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4.1

All reviews

(59)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Always reliable service

I've been using R A Dalton for over 15 years and they always have proved reliable and efficient in all aspects of servicing & emptying our Biodisc. Would highly recommend.

June 7, 2023
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Reply from RA Dalton

Good Morning. Really appreciate your kind words. We look forward to working with you in the future. Many thanks

Rated 4 out of 5 stars

They do what it says on the tin !

Daltons do a great job for us and our Sewerage Treatment Plant. I find the staff to be excellent both in the office and the engineers on the ground.
Our electricity costs have increased significantly and some advice could be useful. Keep up the good work.

May 23, 2023
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department

Rated 5 out of 5 stars

Excellent service

Your operative went above and beyond to complete his job.

May 31, 2023
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department.

Rated 5 out of 5 stars

Highy recommend

We have used R A Dalton for many years and rate them highly.

May 31, 2023
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department.

Rated 5 out of 5 stars

A very responsive and professional…

A very responsive and professional team. They saved us thousands by repairing a system that our previous supplier had declared as scrap.

April 14, 2023
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department.

Rated 5 out of 5 stars

Always a great service with RA Dalton.

Always a great service with RA Dalton.
I've been dealing with RA Dalton for a number of years now and, in my experience, their service has always been faultless.
From booking reminders and fast response times to friendly, highly competent and helpful service engineers there isn’t one part of the experience that could be improved.

April 21, 2023
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department.

Rated 5 out of 5 stars

I needed it tested quickly

I needed it tested quickly. As usual things never went perfect but the communication was quick and precise as was the solution but then went above and beyond for a quick emergency requirement.
Well impressed as I am in the service and delivery business myself.

April 12, 2023
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward them to the relevant department.

Rated 5 out of 5 stars

Daltons - The ultimate carer for our domestic water treatment plant.

I live within a small community of six houses situated in a Cambridgeshire village which currently does not have the benefit of mains drains. Instead, we have a brown water treatment plant which satisfies the mains drainage needs of all six homes.
Our water treatment plant - a Klargester BioDisc domestic sewage treatment plant, is serviced and maintained by R A Dalton who are waste water specialists and operate from Bishop Auckland, County Durham. We have found them always friendly and approachable and very thorough in their service delivery. On occasions when a ‘call-out’ has been necessary – to address a breakdown or undertake a repair, the advice given and their response time to fix the problem has been second to none. We have never been let down and have complete confidence knowing that in the event of a problem with our treatment plant getting help is only a ‘phone call away. A service is carried out every six months and this has ensured that the facility continues to perform extremely well. Once completed, an itemised engineer’s worksheet is produced and this clarifies the checks made and the tasks undertaken, and this only adds to the confidence that we are being well looked after. The service report will also access the need for the tank to be emptied or desludged, and if required Dalton’s will even organise for this to be carried out through a preferred operator.
R A Dalton is a very organised and well-run outfit, and is highly professional in the way they deliver their service. Their ‘hand holding’ approach to customers is a great comfort and we consider ourselves lucky to have been looked after in this way. Personnel at all levels are always friendly and helpful and this makes it easy to maintain a great working relationship with the firm.

December 13, 2022
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments, I will forward on to the relevant department

Rated 5 out of 5 stars

Brilliant company, consistently delivering what they promised

We have used them consistently for the last 5 years+ on all scale of projects and they have a fantastic team to assist with queries, install always goes without a hitch and servicing team are very thorough. Can't fault them.

October 2, 2022
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments.

Rated 5 out of 5 stars

These people are great

These people are great. Very knowledgeable, thorough and dependable service. Have used them for many years, always good.

December 15, 2022
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Office staff are helpful, friendly and accommodating. Engineers are always cheerful and chatty and on time and this time was no different.
I rang in to say how nice the engineer was, we live in an age where we are happy to complain but rarely to praise someone and this company deserves praise. Great stuff!!!

September 9, 2022
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Reply from RA Dalton

Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.

Rated 5 out of 5 stars

Excellent and no fuss.

Excellent and no fuss.
I would definitely recommend if you are considering RA Dalton to install and service your Klargester.

September 6, 2022
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Reply from RA Dalton

Thank you very much for your kind comments, I have forwarded this to the relevant department.

Rated 5 out of 5 stars

Great service

Great service. Repaired tank as per quote. All works well.

September 6, 2022
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Reply from RA Dalton

Thank you very much for your kind comments, I have forwarded this to the relevant department.

Rated 5 out of 5 stars

Septic Tank Service - Worcester

Absolutely brilliant company, the lad that came out was very friendly, perfectionist at his work and very perlite.

September 15, 2022
Unprompted review
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Reply from RA Dalton

Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.

Rated 5 out of 5 stars

Our first dealings with R A Dalton and…

Our first dealings with R A Dalton and found everyone we had contact with very efficient and helpful. Great customer care and the gentleman that came to us was 11 out of 10 ! Very knowledgeable and courteous.
thank you, and will have no hesitation in coming to you again if needed in the future and recommending you to others.

September 1, 2022
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Reply from RA Dalton

Thank you very much for your kind comments, I have forwarded this to the relevant department and engineer.

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