Radek's ChocolateReviews 

385
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the chocolate, describing it as delicious, amazing, and some of the best available. Many appreciate the variety of offerings, including CBD and Lion's Mane chocolates, hot chocolates, and brownies, often noting their unique flavors and health benefits. Reviewers frequently highlight the excellent service, fast delivery, and careful packaging, with orders often arriving quickly and in perfect condition. However, some customers also noted minor issues with delivery, such as products arriving damp due to rain or parcels being left in unexpected places by the courier without notification. A few other people also felt that not everything they ordered was initially received, though these issues were promptly resolved by the company.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently describing them as excellent,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as amazing, delicious,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about order, highlighting the quick and easy ordering process, with many... See more

Service

Consumers find service to be positive, consistently praising its excellence and speed. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied


Company details

  1. Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol


Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(385)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious

Delicious. It was a first order of CBD brownies and they are very tasty indeed especially at room temperature or even warmed a little. Chocolate bars also very good. Customer service was exceptional. Quick response and gracious approach.

June 11, 2024
Rated 5 out of 5 stars

Very prompt and personal service

Very prompt and personal service. Had a phone call to say that one of the items I'd ordered was out of stock and offering to substitute it. Unfortunately the cool pack that was enclosed with my order had leaked causing damage to a lot of the packaging of the goods but when I rang to report this, the issue was brilliantly dealt with and replacements sent. Excellent products - and very well received by friend who can't tolerate refined sugar. Will certainly be ordering again.

May 29, 2024
Rated 5 out of 5 stars

Excellent quality vegan CBD brownies

Excellent quality vegan CBD brownies. Smooth, rich, gooey, deep flavoured & melts in the mouth. These were a last minute birthday treat & postage was super quick. Will definitely treat ourselves gain but wont be waiting for another birthday before we do so!!
Also purchased the CBD rub. Perfect consistency. Divine aroma. Eases the aches & pains of life!

May 20, 2024
Rated 5 out of 5 stars

Simply delicious

The most delicious chocolate and all refined sugar free and vegan.
The chocolate eggs were beautiful, but have yet to try the Easter bunny.

March 22, 2024

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