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Radek's ChocolateReviews 

385
•
TrustScore 5 out of 5

4.9

Chocolate Artisan
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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the chocolate, describing it as delicious, amazing, and some of the best available. Many appreciate the variety of offerings, including CBD and Lion's Mane chocolates, hot chocolates, and brownies, often noting their unique flavors and health benefits. Reviewers frequently highlight the excellent service, fast delivery, and careful packaging, with orders often arriving quickly and in perfect condition. However, some customers also noted minor issues with delivery, such as products arriving damp due to rain or parcels being left in unexpected places by the courier without notification. A few other people also felt that not everything they ordered was initially received, though these issues were promptly resolved by the company.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently describing them as excellent,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as amazing, delicious,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about order, highlighting the quick and easy ordering process, with many... See more

Service

Consumers find service to be positive, consistently praising its excellence and speed. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied

Company details

  1. Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol

Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(385)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Radek's chocolate is exceptional

Radek's chocolate is exceptional, in both taste and quality....A friend visited at the weekend,and gifted me a lions mane tincture bar....the whole was eaten before the next day had end! beautifull. I then reordered chocolate, and tincture separately, and though possibly more pricey that "normal" famous dark choc bars,the quality is worth it. Tincture is made well too!

March 13, 2024
Rated 5 out of 5 stars

Top standards

The Radeks workshop is just walking distance from my home. So I collect my orders directly from there. They always call me when the order is ready and when I come to pick it - whoever is serving me at the time- it is always a friendly and smiley face and happy to chat for few minutes. I love Radekschocolate products, their ethics and customer service.

January 2, 2024
Rated 5 out of 5 stars

Awesome

Such a fast turnaround given that it was just before Christmas - blisteringly fast!
Also replaced out of stock items with something extra yummy as they couldn't get me on the phone - thank you so much.

December 18, 2023

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