Radiator Design Reviews 

81
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered two Nevas radiators in navy blue and received them a week later. They were well packaged and not damaged. Great price for a bespoke colour. Look stunning now fitted with copper valves. Would... See more

Rated 5 out of 5 stars

I ordered a radiator from this company 5 days before Christmas, because it was to arrive in 3 days...after 3 days it hadn't arrived... So I rang the company to let them know ... They straight away sa... See more

Rated 4 out of 5 stars

Bought this expecting nest day delivery. Didn't receive a confirmation email and had to phone to ask where the order was. No apology, just told it would be there the next day. Annoying as I had trad... See more

Rated 1 out of 5 stars

Order due today, got one item, when called wouldn’t deal with on the phone, advised would email up date 2, haven’t done and are now not answering calls. No contact email or complaints policy on websit... See more

Company details

  1. Boiler and Heating Service

Information provided by various external sources

We are an on-line retailer and stockist of designer , aluminium and stainless steel radiators


Contact info

3.7

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(81)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support

Chose radiators, but waiting time was too long. Excellent staff helped find suitable replacement and still managed to get shipped on time.
Highly recommend.

September 28, 2016
Unprompted review
Rated 5 out of 5 stars

radiator

Had item delivered within three days excellent service.
Good packing on item.
Item good colour from website.
Rang office they answer queries.

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service, excellent product!!

Rang and spoke to Darren before ordering as needed advice on colour. Very friendly and professional help given so I placed my order for 2 cream appliances. The colour match is perfect and the vertical radiators look brilliant in my kitchen and dining room. Darren kept me informed of delivery dates and so all my expectations were met. Would definitely recommend this company to anyone needing a fast, professional service with very competitive prices. Thank you Darren!

August 29, 2016
Unprompted review
Rated 4 out of 5 stars

Product ok, delivered late

Bought this expecting nest day delivery. Didn't receive a confirmation email and had to phone to ask where the order was. No apology, just told it would be there the next day. Annoying as I had tradesmen booked who had to delay the job of refitting a cloakroom.
The item itself appears to be fine though have not switched the heating on yet since it being fitted.

August 1, 2016
Unprompted review
Rated 4 out of 5 stars

Excellent and very fast service.

Was very pleased with how efficient your service was. Have not fitted heated towel rail yet as still decorating but it looks just as I expected. If it it works as good as it looks will be 5 stars

June 1, 2016
Unprompted review
Rated 4 out of 5 stars

Good product but some reservations.

Radiator is good quality with a high class finish - as it should be at the price. Delivery was a slight issue with the 7 to 10 days stretching to 11 working days with no notification of delivery date as promised.

May 10, 2016
Unprompted review
Rated 5 out of 5 stars

First purchase

Excellent service prompt delivery and very competitive prices. Would highly recommend this company what they said was what they did regarding my order.
Many Thanks

April 25, 2016
Unprompted review
Rated 2 out of 5 stars

Courier Experiences

We ordered on 18/01/16 & are still currently awaiting delivery of our third radiator due to the couriers damaging the previous 2. Joanne has been very helpful but I have had to continually put our plumber off & will now have to fit around his schedule. Currently one very cold conservatory & no offer of compensation. I am unable to judge the quality of the product as it isn't here! Also the website says delivery within 2 working days.

February 15, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look