I ordered a radiator and heard nothing from the company. When I contacted them to find out when to expect the delivery they informed me that the supplier did not have the radiator and that they are j... See more
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Bathroom radiator arrived well packed, on date given. Unfortunately, some damage on different areas, which looked like it was done at the factory on assembly. After a phone call and an e-mail with a... See more
Excellent service, fast delivery and amazing price considering we paid nearly 3 times this when we first did our bathroom. Will certainly use again!
Was very easy to order,came the following day on time! Good quality!ordered a smart radiator thermostat , reasonably priced too. Will definitely order again has some good products available. If yo... See more
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Found what I needed and at a price I…
Found what I needed and at a price I thought was right, and was delivered promptly and well packaged, had product fitted in ten minutes.
All good thanks

Reply from RadiatorsOnline.com
Fast and efficient service
Fast and efficient service. Honest that they are a drop shipper. Will definitely use again.
Excellent service
Good prices and excellent service, Phoned to check that I ordered correctly then delivered promptly using a reputable courier.
Excellent arrived on time
Fast delivery and boxed up well.
Fast delivery and boxed up well.
Disappointed that one of the top upright bars didn't have a cover over the bolt.
Delivered as stated in damaged.
Was very easy to order,came the…
Was very easy to order,came the following day on time!
Good quality!ordered a smart radiator thermostat , reasonably priced too.
Will definitely order again has some good products available.
If you need to contact them for any info on products ect they are very friendly and helpful. Good trusted company ,reliability is important.
Easy to order
Easy to order, delivered when they said it would come, just what I wanted. Many thanks
Excellent customer service.
Excellent customer service.
I placed my order in the evening and was contacted the very next morning with delivery details.
Item delivered within 3 days, well packaged and in perfect condition.
Delivery driver was extremely helpful in assisting me with the item which was quite heavy.
Although it s unlikely that I will need to order anything else in the near future, I will not hesitate in recommending Radiators Online to family and friends.
Sarah
Sarah, couldn't be any more helpful. every time you speak to her she assures you with confidence and gives accurate information, pricing, delivery and etc.
Great customer service
Transformer missing from delivery - rectified very quickly. Great customer service.
first class service
first class service, the radiator arrived on the day they promised me.
Best company to communicate with and…
Best company to communicate with and very helpful
Column rads are amazing and extremely well made
Thank you very much
Ultraheat Radiator
Very well packed so no damage on arrival.
No tracking number given on despatch so no idea what time of day the radiator would be delivered
Ordered a smart radiator thermostat…
Ordered a smart radiator thermostat after speaking to staff on the telephone who advised me.
The ordering process is simple and hassle free, my order arrived the following day after updates on my delivery and arrived when it said it would.The quality is good and the price competitive. Will definitely order again they have a good range of products too!
Excellent Customer Services
I had a few problems with the product however it was the manufacturer who was at fault. The customer service from Radiators online were brilliant but the supplier let them down by not providing the correct instructions as well as some missing pieces. Customer services chased them up and communicated well with me.
Always a seamless purchase
Always a seamless purchase, from order to delivery. Can not recommend the company highly enough.
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