Radical Storage Reviews 9,965

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, kindness, and efficiency, making the service smooth and pleasant. Many people found the service itself to be excellent, highlighting its convenience and ease of use, from booking to drop-off and collection. The user experience, including the app, is often described as intuitive and straightforward. However, some customers also noted issues with location, particularly regarding accuracy and ease of finding the storage points, with some locations being difficult to locate or not as advertised. A few people also experienced problems with the booking process, such as locations being closed upon arrival or being unable to accommodate their luggage despite a reservation.

What people talk about most

Staff

Clients share positive opinions on staff. Customers frequently praise the staff for being very friendly,... See more

Location

People report ambiguous experiences with location. Many customers found locations convenient, such as being... See more

Service

Reviewers highlight positive aspects of service. Many customers found the service easy to use, efficient, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the service easy to use,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Many customers found the online booking easy... See more

Based on these reviews

Rated 4 out of 5 stars

Convenient location for storing a large bag when visiting V and A Storehouse (who had many small lockers and some large lockers, but whose pre-visit info indicates they couldn't accommodate my 53c... See more

Company replied

Rated 4 out of 5 stars

Good, unfortunately we needed some time to explain to the woman at the desk that we had reserved storage service, as she did not speak English. But when the owner came back, everything was clear and q... See more

Company replied

Rated 4 out of 5 stars

Great place right next to Arlanda express train ( 5 minutes walk) , the guy who is manning the place is very kind and courteous. The only criticism is the steep stairs with a sharp angle ( notToo man... See more

Company replied

Rated 5 out of 5 stars

Super easy drop off and collection. It may seem odd dropping off at a souvenir shop (Saad) , but I took a chance with all the other positive reviews. You have a qr code to drop off and they check agai... See more

Company replied


Company details

Written by the company

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer service at the drop off point…

Customer service at the drop off point was excellent and everything worked very smoothly.

April 1, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your review! We’re delighted to hear that the customer service at the drop-off point was excellent and that everything worked very smoothly. We truly appreciate your feedback and hope to assist you again on your next trip.

Rated 5 out of 5 stars

Easy online reservation and payment

Easy online reservation and payment. No hassle drop-off.

March 26, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your review! We’re glad to hear that the online reservation and payment were easy and that the drop-off process was hassle-free. We truly appreciate your feedback and hope to assist you again on your next trip.

Rated 5 out of 5 stars

Easy to organise

Easy to organise vendor was very helpful over very good

March 31, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your review! We’re glad to hear that everything was easy to organize and that the vendor was very helpful. We truly appreciate your kind words and hope to assist you again on your next trip.

Rated 5 out of 5 stars

Friendly staff

March 31, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your review! We’re glad to hear that you found the staff friendly. We truly appreciate your feedback and hope to assist you again on your next trip.

Rated 5 out of 5 stars

everything went well

everything went well.. with the help of google maps I found easly the mobil store

March 30, 2026
Unprompted review
Radical Storage logo

Reply from Radical Storage

Thank you for your feedback! We’re glad everything went well and that you were able to find the location easily. We hope to welcome you again soon!

Rated 5 out of 5 stars

Friendly stuff

Friendly stuff. Very helpful

March 30, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We’re glad you found our staff friendly and very helpful. We hope to welcome you again soon!

Rated 5 out of 5 stars

Great storage spot

Great storage spot; easy to book and friendly owner at the drop off point which is located right outside the St Michelle Metro to get to Gare Du Nord

March 30, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your wonderful feedback! We’re delighted to hear that you found the booking easy, the location convenient, and the owner friendly. It’s great to know everything worked smoothly for your trip. We hope to welcome you again soon!

Rated 5 out of 5 stars

Fast and clean service!

March 29, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We’re glad you found the service fast and clean. We hope to welcome you again soon!

Rated 5 out of 5 stars

Great solution to save carrying a…

Great solution to save carrying a suitcase around on our last day.
Easy to book and use.

March 29, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We’re glad our service helped make your last day easier and that you found it simple to book and use. We hope to welcome you again soon!

Rated 5 out of 5 stars

Worked absolutely perfectly

Worked absolutely perfectly. Efficient and friendly service / thank you

March 29, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your wonderful feedback! We’re delighted to hear that everything worked perfectly and that you found the service efficient and friendly. We hope to welcome you again soon!

Rated 5 out of 5 stars

I recommend this place

March 12, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We truly appreciate your recommendation and are glad you had a great experience. We hope to welcome you again soon!

Rated 4 out of 5 stars

Friendly helpful staff, incorrect street number on Google

The street number shown on Google is incorrect so the actual number is 168 (not 57). The lady staff member was friendly and happy for me to sit in the lounge while I booked my taxi to the airport.

March 29, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We’re glad to hear that our staff was friendly and helpful during your visit. We’re sorry for the confusion regarding the address and will make sure to check this with our partner to improve the experience. We hope to welcome you again soon!

Rated 5 out of 5 stars

Very nice person

Very nice person, easy to do everything, good location

March 23, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We’re glad you found everything easy to arrange and appreciated both the friendly staff and the convenient location. We hope to welcome you again soon!

Rated 5 out of 5 stars

Easy and secure

Easy, great location for old town, inexpensive, and secure.

March 27, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We're glad to hear the service was easy, well located, affordable, and secure. We truly appreciate your kind words!

Rated 4 out of 5 stars

was easy to book and the location was…

was easy to book and the location was easy to find.

March 22, 2026
Unprompted review
Radical Storage logo

Reply from Radical Storage

Thank you for your feedback! We're glad to hear the booking process was easy and that the location was simple to find. We truly appreciate your support!

Rated 4 out of 5 stars

Everything was fine

Everything was fine, luggage was stored we got it back fast without problems

March 20, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We're glad everything went smoothly and that you were able to store and retrieve your luggage quickly without any issues. We truly appreciate your support!

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Easy and great service!

March 26, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We're glad to hear the service was easy and that you had a great experience. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Everything alright

March 21, 2026
Unprompted review
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Reply from Radical Storage

Thank you for your feedback! We're glad everything went well and you had a positive experience with our service.

Rated 5 out of 5 stars

Easy procedure and safe

Near to our stay, easy and fast procedure

March 25, 2026
Unprompted review
Radical Storage logo

Reply from Radical Storage

Thank you for your feedback. We're glad to hear that the location was convenient and that the process was easy and fast. We hope to welcome you again soon.

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