Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more
Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more
What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more
Company details
Written by the company
Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.
Contact info
58 Scott Street, Newcastle CBD, Newcastle, South Africa, 2940, Newcastle, South Africa
- 0837771029
- hello@radicand.co.za
- radicand.co.za
4.8
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company to deal with
Excellent company to deal with, had stock on hand, dispatched same day.
January 20, 2026
Fast and absolutely hassle free
Fast and absolutely hassle free. Would 100% recommend.
January 17, 2026
What a service
What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radicand. They’ll never let you down. I’ll be back again very soon ♥️ many many thanks Radicand.
January 22, 2026
Great service
Fast and reliable. I ordered on a Monday evening and Wednesday morning my Cricut machine was delivered in Pretoria.
January 20, 2026
Exceptional customer service
Although the website stipulated opening 12 January 2026, the machine was dispatched on 30 December 2025.
December 30, 2025
Tracking updates and open communication
Very fast delivery and open communication regarding order tracking
December 19, 2025
Efficient and fast in delivery.
Efficient and fast in delivery.
It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam.
I then received a confirmation email and everything was smooth afterwards.
Please always ensure that communication lines are open.
November 27, 2025
Reply from Radicand Tech & Home
Thank you so much for your feedback, and I’m really glad to hear everything went smoothly in the end.
I sincerely apologise for not being able to answer your call earlier. We’re experiencing a much higher volume of activity than usual during the festive season, which unfortunately makes it difficult to attend to every call in real time. Email, however, allows us to assist multiple customers simultaneously and ensure that everyone receives a timely response.
I completely understand how the unanswered call could have caused concern, and I appreciate your patience and understanding. We’ll continue working on keeping our communication lines as open as possible.
Kind regards
Super fast delivery and great…
Super fast delivery and great communication from Adam
December 10, 2025
Reply from Radicand Tech & Home
Thank you so much for your kind feedback! I’m really glad to hear that the delivery was fast and that Adam’s communication made the experience even better. We truly appreciate your support and look forward to assisting you again.
Kind regards
Product and package delivered in excellent condition
Thank you, Radicand Tech & Home, for the fast delivery, the excellent condition of the package, and the good communication of your couriers with the recipient. Much appreciated!
December 2, 2025
Reply from Radicand Tech & Home
Thank you so much for your wonderful feedback! We’re really glad to hear that your order arrived quickly, in excellent condition, and that our courier team communicated well with the recipient. Your appreciation means a lot to us, and we look forward to assisting you again.
Kind regards
Happy Ending
I had never heard about Radicand before and was a bit skeptical about purchasing a very well priced machine from them, it seemed too good to be true. After some research I took a leap of faith and I got a happy ending. I got the delivery sooner than I expected and I'm very happy with my purchase
December 2, 2025
Reply from Radicand Tech & Home
Thank you so much for sharing your experience. We completely understand the initial skepticism — discovering a new store, especially when the pricing seems unusually good, can definitely make anyone cautious.
We’re really glad you decided to give us a chance and even happier that your order arrived sooner than expected and that you’re pleased with your purchase. Your trust means a lot to us, and feedback like this helps reassure other customers who may feel the same way.
If you ever need assistance or have any questions in the future, we’re always here to help.
Real people caring about you
Real people caring about their customers. A rare thing in 2025!
November 25, 2025
Reply from Radicand Tech & Home
Thank you so much for this wonderful feedback. We genuinely care about the people, and it means a lot to know that it shows. Your trust and appreciation make the hard work worthwhile.
Reply from Radicand Tech & Home
Thank you so much for your great feedback! We’re really glad to hear that you received your order in under 24 hours and that the service met your expectations. We truly appreciate your support and look forward to assisting you again.
I got the exact product I was looking…
I got the exact product I was looking for at a good price shipped to me very fast. So naturally I am happy :)
November 20, 2025
Reply from Radicand Tech & Home
Thank you so much for your feedback! We’re really glad to hear you found exactly what you were looking for at a great price, and that it reached you so quickly. It’s wonderful to know you’re happy with your purchase.
An amazing product at an unbelievable price...Thank you
Ease of use and great product quality
November 14, 2025
Reply from Radicand Tech & Home
Thank you!
Friendly and helpful
What a smooth purchase. Aadil was so helpful on everything especially the guidance on what accessories needed with my cricut purchase. Definitely recommend Radicand
November 4, 2025
Reply from Radicand Tech & Home
Thank you so much for your wonderful feedback! I’m really glad to hear that your purchase went smoothly and that the guidance on the Cricut accessories was helpful. It was a pleasure assisting you, and we truly appreciate your recommendation of Radicand.
Reply from Radicand Tech & Home
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.