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Radicand Tech & Home Reviews 121

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TrustScore 5 out of 5

4.8

Appliance Store
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the fast and efficient delivery service, often receiving their orders much quicker than expected, sometimes even within 24 hours or a few days. People are also very happy with the products, finding them to be as advertised and working well, and appreciate the competitive and reasonable prices compared to other suppliers. The overall service is frequently described as excellent, with many highlighting the smooth purchasing process, good communication, and helpful staff. However, some customers experienced delays in delivery or received the wrong color product, which required additional waiting time. A few people also mentioned a desire for more detailed tracking information after placing an order, as there was sometimes a gap before tracking updates were provided.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

People report positive experiences with products, often finding items in stock that were unavailable... See more

Order

Consumers find order to be a positive experience, with many reviewers praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, consistently describing it as great, efficient, and amazing.... See more

Price

Customers had positive experiences with price, consistently finding that prices were cheaper and more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more

Company replied

Rated 5 out of 5 stars

I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more

Rated 5 out of 5 stars

Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more

Rated 5 out of 5 stars

What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more

Company details

  1. Appliance Store

Written by the company

Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The service was wonderful

The service was wonderful! i was at first sceptical, but Radicand proved me wrong! will for sure order in future again from them!

October 24, 2025
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Reply from Radicand Tech & Home

Thank you for the kind words!

Rated 2 out of 5 stars

I got the wrong order and had to wait 3…

I got the wrong order and had to wait 3 more days to get the right one

October 9, 2025
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Reply from Radicand Tech & Home

Hi Duduzile,

Thank you for your feedback, and I’m truly sorry for the mix-up with your order which was dispatched directly from the supplier. We understand how disappointing it is to receive the wrong item and then face an additional wait—it’s not the experience we aim to deliver.

We’ve reviewed what went wrong and are working to prevent this from happening again. Your time matters, and we appreciate your patience while we resolved the issue.

If there’s anything more we can do to make this right, please don’t hesitate to reach out. We value your support and hope to serve you better in the future.

Warm regards,
Zanele

Rated 5 out of 5 stars

Great experience

Great experience. First time ordering and the communication and support throughout the process was perfect

October 1, 2025
Rated 5 out of 5 stars

Great Servive

I did not expect the product of mine to arrive so quick! Thank you so much for your excellent service. I will definitely order from this company again

September 18, 2025
Rated 5 out of 5 stars

Great service

Great service, very fast delivery placed an order on Wednesday and package was delivered on Friday to my door. we'll most definitely recommend, and use them again.

September 3, 2025

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