Tekmart Africa Reviews 122

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, knowledge, and willingness to go above and beyond. Many people appreciate the quick response times and efficient assistance, making their interactions pleasant and productive. Consumers frequently mention the prompt and reliable delivery service, with items arriving on time and in good condition. The products themselves are often described as working perfectly, and the overall experience is characterized by ease and efficiency.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its speed, efficiency, and reliability.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being fast,... See more

Product

Customers consistently note positive experiences with product. Many reviewers confirm that the products work... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast, free, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

We had 2 drive failures, which was just bad luck and certainly not the sellers fault. Despite all that they replaced the faulty drives within 24 h at no cost at all. That was more then I expected. We... See more

Company replied

Rated 5 out of 5 stars

Received the most amazing service from Justin. Not only was he professional and knowledgeable he went out of his way to assist. Nothing wa too much effort. Also greatly appreciate the way Justin follo... See more

Company replied

Rated 5 out of 5 stars

Hi Nkosi Thebe and Terrence McKay was quick in their responses and communicated step-by-step in the process. I would definitely recommend TekMart to my friends and colleagues. Thank you very much fo... See more

Company replied

Rated 5 out of 5 stars

I received excellent customer service and advice via phone and WhatsApp. My parcel was delivered timeously along with the correct invoicing. The hard drive I purchased was also matched correctly afte... See more

Company replied


Company details

  1. e-Commerce Service
  2. Computer and Accessories Store
  3. Computer Support and Service Company
  4. Online Marketplace

Written by the company

Tekmart Africa is a supplier and distributor of new and refurbished enterprise data center hardware. The spares and options we supply are for the creation and maintenance of IT equipment as well as supporting infrastructure for the physical data center.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Miller and the team are fantastic

Miller and the team are fantastic, very customer focused and always willing to help. Will recommend them to anyone!

April 1, 2026
Tekmart Africa logo

Reply from Tekmart Africa

Hi Shaun.

Thank you so much for your awesome feedback.

We showed Miller and let’s just say there was a bit of blushing involved 😂 We really appreciate the trust and the recommendation.

we hope to hear from you soon.

Warm regards.
Tekmart Africa Team.

Rated 5 out of 5 stars
Tekmart Africa logo

Reply from Tekmart Africa

Hi Chris.

Thank you for the great review, We are happy we could keep things quick and easy for you,

hope to assist you again soon😊

Warm Regards.
Tekmart Africa Team.

Rated 5 out of 5 stars

Great Service

Great customer service

March 31, 2026
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Reply from Tekmart Africa

Hi Darren.

These are the kind of reviews we like to see 😄 Thank you so much for the support, we will keep doing our best to to uphold the standard we have set.

we absolutely cannot wait to hear from you again.

Warm Regards.
Tekmart Africa Team.

Rated 5 out of 5 stars
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Reply from Tekmart Africa

Hi Quintin.

Thank you so much for taking the time to give us some lovely feedback, it means a lot to us, thank you.

We believe the service should not stop after the sale, so we are really glad you felt supported.

Warm regards
Tekmart Africa Team.

Rated 5 out of 5 stars

Great service

March 24, 2026
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Reply from Tekmart Africa

Hi Len.

Short and sweet, just like some of our team members 😄 Thank you for the support, it really means the world to us.

We cannot wait to hear from you again.

Warm Regards
Tekmart Africa Team.

Rated 5 out of 5 stars

fast

fast, no hassles.

March 13, 2026
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Reply from Tekmart Africa

Hi Pieter.

we hope you are well and keeping warm.

That’s what we like to hear, quick, easy, and no drama 😄

Thankyou so much for your support.

Warm regards
Tekmart Africa team.

Rated 5 out of 5 stars

Great service

Great service recieved.
A company that you can rely on to receive your order.

February 27, 2026
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Reply from Tekmart Africa

Hi Mr Smith.

Thanks so much! Reliable delivery and great service is the goal, no surprises, no stress 😄

Really appreciate your support and looking forward to your next order😉

Warm regards.
Tekmart Africa Team.

Rated 1 out of 5 stars

Ordered a Dell CPU cooling fan that…

Ordered a Dell CPU cooling fan that showed 2 in stock. After waiting over a week, I was told they couldn’t find the stock. Poor inventory accuracy and slow communication.

February 18, 2026
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Reply from Tekmart Africa

Hi Jaco.

Thank you for your feedback, and we sincerely apologize for the experience.

This is not the level of service we aim to provide. The stock discrepancy and delay in communication are being addressed internally to ensure better accuracy and quicker updates going forward.

We understand how frustrating this must have been, and we truly appreciate you bringing it to our attention.

looking forward to hearing from you.

Warm regards
Tekmart Africa team.

Rated 5 out of 5 stars
Tekmart Africa logo

Reply from Tekmart Africa

Hi Jatniël Electricians.

We hope you and the team are well. Thank you for the great feedback, We’re glad everything went smoothly, just the way it should 😄

your support means the world to us.

Warm Regards
Tekmart Africa Team.

Rated 5 out of 5 stars

Good Service

Good and prompt service, knowledgeable staff, thank you

February 5, 2026
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Reply from Tekmart Africa

Hi Leonard.

i hope you are well.

Thank you for the kind words, We'll be sure to let the team know they’re officially “knowledgeable” now 😄

Really glad we could assist quickly and make things easy for you. We appreciate the support and look forward to helping you again soon so don't be a stranger😉.

Warm regards
Tekmart Africa Team.

Rated 4 out of 5 stars

Cyber Enginer

Great service, team was quick to respond. Immediate assistance, I'll certainly use their services again

January 23, 2026
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Reply from Tekmart Africa

Hi Ray.

Thank you so much for the kind words. We really appreciate you taking the time to share this.

i know the team will be very happy to hear they hit the mark with quick responses and immediate assistance.

Please don't be a stranger😊

Warm regards.
Tekmart Africa Team.

Rated 5 out of 5 stars

Good simple honest service and price.

I enquired about a part.Got a reply and price on a saturday.Ordered the goods collected it,installed it ,and it worked.A good all round purchase experience.Will definitely use Tekmart in future.

January 5, 2026
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Reply from Tekmart Africa

Hi Jerome.

Thanks so much for the great review!

Replying on a Saturday, ordering, collecting, installing and everything just working sounds like the ideal IT fairy tale😂, so we are glad we could be part of it.

Thank you so much for the support and we hope to hear from you again soon.

Warm regards
Tekmart Africa Team.

Rated 4 out of 5 stars
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Reply from Tekmart Africa

Hi Roelien.

Thank you so much for this. Really glad you were happy with the service and feedback. Always good to know we’re doing something right.

Appreciate you taking a moment to leave a review 😊

Warm regards.
Tekmart Africa Team

Rated 5 out of 5 stars

Good service

December 19, 2025
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Reply from Tekmart Africa

Hi Chris.

Thanks for taking the time to leave us such an awesome review 😊

We’re really glad you were happy with the service and look forward to hearing from you soon.

Warm Regards
Tekmart Africa Team.

Rated 5 out of 5 stars
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Reply from Tekmart Africa

Hi Tony.

Thank you for the heads up on that one😊

We’ve seen your Google 5 star review and truly appreciate the time taken to give us some lovely feedback.

Clearly Google got the VIP treatment😂 Thanks again for the support.

Warm regards
Tekmart Africa Team.

Rated 5 out of 5 stars
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Reply from Tekmart Africa

Hi Dominique.

i hope you are well, We are really happy to hear you had a smooth and friendly experience with us. It genuinely made our day.

Warm regards
Tekmart Africa Team.

Rated 5 out of 5 stars

happy customer

Fast free delivery. Product works 100%.

November 21, 2025
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Reply from Tekmart Africa

Hi Erich.

Thanks a million for the awesome feedback. We are really glad the delivery was quick and that the product is working perfectly for you.

If only everything in life arrived on time and worked on the first try😂

Warm Regards.
Tekmart Africa Team.

Rated 5 out of 5 stars

Besides the excellent service and great…

Besides the excellent service and great communication, Tekmart are the only providers offering services for legacy software and hardware.

October 29, 2025
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Reply from Tekmart Africa

Hi Shane.

Thank you so much for taking the time to leave us some very awesome feedback about your experience with us.

keeping legacy hardware and software alive is kind of our superpower.

We would love to hear from you again so please don't be a stranger.

Warm Regards
Tekmart Africa Team.

Rated 5 out of 5 stars

Very good

Very good, correct part and swift responses - Miller is a great guy.

October 29, 2025
Tekmart Africa logo

Reply from Tekmart Africa

Hi Philip.

Thank you so much for the awesome feedback. We are really happy to hear you got exactly what you needed and that Miller took good care of you.

We’ll be sure to pass on the compliment.

Warm regards
Tekmart Africa Team.

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