Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me... See more
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The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
148 9th avenue highlands north, 2192, Johannesburg, South Africa
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Outstanding experience - when I called all to check on availability there was an unasked for offer to send a photo and details of the part they had in stock so I could see for myself if it would do the job. Super helpful, friendly and efficient.
I was struggling to find the item,and other suppliers could not respond on time until I consulted Homecraft sales lady,she was so.quick to respond with a reasonable quote and sent me the location.I am so happy to have engaged with them
It's easy to order and I received my order in one day after paying
Quality products and 100% customer service and I’m happy with the product
I was very easy and pleasant to order from them and they delivered extremely fast.
I do recommend them and will definitely order from them again!!
Very fast service got exactly what was ordered. Efficient, great prices on their products. Very fast delivery on order.
I needed a specific part at short notice. They had it ready to go when I arrived to collect. Pleasant experience all round.
Not only did I find the exact part that I needed for my Dishwasher, but the owner of the business went above and beyond to make sure that I got the item delivered the next day, even when the business was not open. Thank you a million!! I wish that other businesses could value their customers like you do, Well done Homecraft Spares team!!!
It was very simple and fast to order from Homecraft although I'm still waiting for my order looking forward to it.
Product and Service. They had the exact product i need at a cost effective price. The service was excellent, I love it. The product is good quality, I really love it.
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