Nicheliving Reviews 166

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient service, highlighting the quick delivery of their orders. Many people appreciate receiving their products earlier than expected, noting the ease of the ordering process and the excellent quality of the items received. Reviewers also commend the great communication throughout the process, even for those in remote areas, making the overall experience hassle-free. However, some customers also noted issues with delivery, experiencing delays and finding the staff during delivery to be impatient in their communication.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Customers had positive experiences with service, with many reviewers expressing their appreciation for the... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Consumers find the ordering process to be positive, with many highlighting the ease of ordering and flexible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! The product was exactly what I looking for and was delivered on time. If they want to improve, they could work on sustainable packaging with less single-use plastic.

Company replied

Rated 4 out of 5 stars

Great service. I recieved my order very fast. It was quick the only thing is they don't communicate so that one can anticipate the only reason I give them 4 stars.

Company replied

Rated 5 out of 5 stars

Hi there, Excellent feedback. The quote was quick. The delivery was a day earlier that expected. Thanks for the prompt service.

Company replied

Rated 5 out of 5 stars

It is very quick and efficient, which delivers good quality products as expected and seen when making online purchases. I'm happy about the experience but the staff during delivery need to be a lot mo... See more

Company replied


Company details

  1. Appliance Store
  2. Camera Store
  3. e-Commerce Service
  4. Electronics Store
  5. Refrigerator Store

Written by the company

We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding, having a product issue sorted and packaged within 15 minutes, second to none service.

June 13, 2026
Unprompted review
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Reply from Nicheliving

Dear Michael, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Best service ever..

Best service ever... They guide you through the whole process of ordering and when your product is on the way. Ordered on Thursday and received my 90cm extractor today in Limpopo. I'm definitely buying from you again soon.

June 8, 2026
Unprompted review
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Reply from Nicheliving

Dear Mr Ngwepe, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 1 out of 5 stars

Fist time purchase will not pursue it…

Fist time purchase will not pursue it again late delivery lots of stories.

June 1, 2026
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Reply from Nicheliving

Dear Charlene, thanks for your business. We are terribly sorry that delivery did not go as planned resulting in your order being delayed.

Rated 5 out of 5 stars

I would like to thank the team of Niche…

I would like to thank the team of Niche Living for going an extra mile in sorting out my order. I had initially bought a fan extractor for my stove that could fit the design I had in the kitchen. Upon contacting them. They kept in touch and guided me to another one that would fit. Not only that, they personally made sure I get the right one within a day or so. I will buy again from a shop with such personal rouch

May 27, 2026
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Reply from Nicheliving

Dear Mr Sithebe, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great service

Great price, great communication and timeous delivery

May 12, 2026
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Reply from Nicheliving

Dear Adedeji, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Service and order

May 11, 2026
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Reply from Nicheliving

Dear Vannesa, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 2 out of 5 stars

The anti theft lockable tv mounting…

The anti theft lockable tv mounting difficult to assemble so you can lock it

April 24, 2026
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Reply from Nicheliving

Dear Thato, our sincerest apologies for the issue being experienced. we do hope though that this has been resolved at the time of this response. If not, please let us know so that we can get our supplier to assist you further.

Rated 5 out of 5 stars

Wonderful delivery especially because I…

Wonderful delivery especially because I live in the village.

May 4, 2026
Nicheliving logo

Reply from Nicheliving

Dear Lorato, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 1 out of 5 stars

Too long to deliver

Too long to deliver

April 30, 2026
Nicheliving logo

Reply from Nicheliving

Dear Sally, we are truly sorry for the extended delivery timeline. Unfortunately this was a result of the long weekend and was beyond our control.

Rated 5 out of 5 stars
Nicheliving logo

Reply from Nicheliving

Dear Piet, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

delivery time

Very quick and efficient delivery. Only suggestion was a little more communication.

April 28, 2026
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Reply from Nicheliving

Dear Fiona, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great customer interaction prior to the…

Great customer interaction prior to the sale and extremely fast delivery!

April 22, 2026
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Reply from Nicheliving

Dear Naren, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Amazing customer service

My headsets were delayed but they kept ringing me to let me know about the progress and I still received them quicker than expected. Thanks so much for the great service.

Another store I unexpectedly discovered through Happy Pay. 100% recommend.

January 5, 2026
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Reply from Nicheliving

Dear Lindi, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 4 out of 5 stars

Speedy delivery

March 10, 2026
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Reply from Nicheliving

Dear Christopher, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick delivery and good quality products.

It is very quick and efficient, which delivers good quality products as expected and seen when making online purchases. I'm happy about the experience but the staff during delivery need to be a lot more patient when communicating through with their customers. But otherwise had a great service from the company.

March 10, 2026
Nicheliving logo

Reply from Nicheliving

Dear Milicent hanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The support was great

The support was great, I found them on Happy Pay when I was looking for a financial calculator. There was an issue with the pricing on the payment platform and on their website but support swiftly helped with the pricing issue. They respond quickly and I received my order within 2 days of ordering.
I would order again for sure, 5 stars on the response and quality of their services.

March 5, 2026
Nicheliving logo

Reply from Nicheliving

Dear Legatong, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 4 out of 5 stars

Fast delivery

Great service. I recieved my order very fast. It was quick the only thing is they don't communicate so that one can anticipate the only reason I give them 4 stars.

February 27, 2026
Nicheliving logo

Reply from Nicheliving

Dear Francina, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. We do apologise for the communication issue and will ensure remedy is in place. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Best experience

Communication-100%
Delivery- quick and reliable
Packaging- perfect

February 24, 2026
Nicheliving logo

Reply from Nicheliving

Dear Charlotte, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

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