Nicheliving Reviews 168

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and fast delivery service, often receiving their orders earlier than expected. Many highlight the excellent customer service, noting the team's helpfulness, professionalism, and quick responses in guiding them through purchases and resolving issues. The products received are frequently described as high quality and exactly as expected, contributing to overall satisfaction. However, some people were dissatisfied with the delivery, mentioning it was late or that communication from delivery staff could be improved. A few other people also felt that more communication regarding their order status would be beneficial.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Users describe positive interactions with service, with many reviewers praising the outstanding and prompt... See more

Product

Reviewers mention positive feedback about product quality and delivery. Customers are delighted with the... See more

Order

Customers consistently note positive experiences with order, highlighting fast delivery times, with some... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the outstanding support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank the team of Niche Living for going an extra mile in sorting out my order. I had initially bought a fan extractor for my stove that could fit the design I had in the kitchen. Upon... See more

Company replied

Rated 5 out of 5 stars

A huge shout out to Deresh who took a lot of trouble with replacing my default sewing machine. He really went out of his way to make this experience smooth and positive. Thanks, Deresh!!

Company replied

Rated 5 out of 5 stars

The support was great, I found them on Happy Pay when I was looking for a financial calculator. There was an issue with the pricing on the payment platform and on their website but support swiftly he... See more

Company replied

Rated 5 out of 5 stars

The assistance provided telephonically during the purchase was professional and fast. The products are of a good quality and were provided at a better price than what I would have paid in a retail sto... See more

Company replied


Company details

  1. Appliance Store
  2. Camera Store
  3. e-Commerce Service
  4. Electronics Store
  5. Refrigerator Store

Written by the company

We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(168)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast delivery

Great service. I recieved my order very fast. It was quick the only thing is they don't communicate so that one can anticipate the only reason I give them 4 stars.

February 27, 2026
Nicheliving logo

Reply from Nicheliving

Dear Francina, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. We do apologise for the communication issue and will ensure remedy is in place. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Best experience

Communication-100%
Delivery- quick and reliable
Packaging- perfect

February 24, 2026
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Reply from Nicheliving

Dear Charlotte, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The processing of my order was received…

The processing of my order was received earlier than expected.

February 23, 2026
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Reply from Nicheliving

Dear Josephine, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 3 out of 5 stars
Nicheliving logo

Reply from Nicheliving

Dear Koketso, thanks for your business. We sincerely apologise for the delay on your order. We have been in contact with you prior to this post and will be in touch with you again soon. Best Regards, Nicheliving 🙏

Rated 4 out of 5 stars

Products is in good condition

Products is in good condition, I'm giving it four stars because I haven't used it.

February 16, 2026
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Reply from Nicheliving

Dear Bongiwe, thanks for your business. It was a pleasure assisting. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great experience

Great experience! The product was exactly what I looking for and was delivered on time. If they want to improve, they could work on sustainable packaging with less single-use plastic.

February 12, 2026
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Reply from Nicheliving

Dear Maria, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. We note your suggestion on packaging and will investigate ways on how we can better improve on this. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Happy customer

Hi there, Excellent feedback. The quote was quick.
The delivery was a day earlier that expected.
Thanks for the prompt service.

February 13, 2026
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Reply from Nicheliving

Dear Steve, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The airfryer is working perfectly well

The airfryer is working perfectly well, and the delivery was quick.

January 13, 2026
Nicheliving logo

Reply from Nicheliving

Dear Bontle, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Top Class!

Very easy ordering, paying flexibility and ultra fast delivery with great communication all the way.

January 27, 2026
Nicheliving logo

Reply from Nicheliving

Dear Sian, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Early delivery 😊

January 13, 2026
Nicheliving logo

Reply from Nicheliving

Dear Akhona, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick delivery the juicer is working…

Quick delivery the juicer is working just fine. I love the service!!

January 7, 2026
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Reply from Nicheliving

Dear Thandeka, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick delivery

You guys were very efficient and delivered within the promised time

December 22, 2025
Nicheliving logo

Reply from Nicheliving

Dear Cordelia, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Nicheliving has great customer service…

Nicheliving has great customer service and delivered well in time. I will certainly be a returning customer.

December 15, 2025
Nicheliving logo

Reply from Nicheliving

Dear Nelson, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Swift delivery

Swift delivery, reliable courier value for money

November 28, 2025
Nicheliving logo

Reply from Nicheliving

Dear Monwabisi, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Delivery is quick

Hassle free quick delivery.

November 25, 2025
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Reply from Nicheliving

Dear Fortune, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Professional business with awesome customer service

The assistance provided telephonically during the purchase was professional and fast. The products are of a good quality and were provided at a better price than what I would have paid in a retail store. I will definitely make regular purchases from Nicheliving and highly recommend them!

October 10, 2025
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Reply from Nicheliving

Dear Ilona, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery

November 5, 2025
Nicheliving logo

Reply from Nicheliving

Dear Carine, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Timeous delivery

Timeous delivery, packaging excellent, prices reasonable compared to other online sides selling similar products.

October 1, 2025
Nicheliving logo

Reply from Nicheliving

Dear Jeanette, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Straightforward

Straightforward, quick delivery. No problems.

September 19, 2025
Nicheliving logo

Reply from Nicheliving

Dear Barry, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Customer service is great,and they…

Customer service is great,and they deliver what they promised.

August 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Esrom, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

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