NichelivingReviews 

171
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and fast delivery of their orders, often receiving products earlier than expected. Many highlight the excellent customer service, noting the team's helpfulness, professionalism, and prompt communication throughout the purchasing and delivery process. Reviewers are also very satisfied with the quality of the products received, which consistently meet their expectations. However, some people mentioned issues with delayed delivery, stating that the process took too long. A few other people also felt that the staff during delivery could be more patient when communicating with customers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast and... See more

Service

Customers consistently report positive experiences with the service, often describing it as outstanding and... See more

Product

Users describe positive interactions with products, often highlighting their good quality and functionality,... See more

Order

People report positive experiences with order, often highlighting the speed of delivery, with some receiving... See more

Customer service

Clients share positive opinions on customer service, with many praising the outstanding support and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank the team of Niche Living for going an extra mile in sorting out my order. I had initially bought a fan extractor for my stove that could fit the design I had in the kitchen. Upon... See more

Company replied

Rated 5 out of 5 stars

A huge shout out to Deresh who took a lot of trouble with replacing my default sewing machine. He really went out of his way to make this experience smooth and positive. Thanks, Deresh!!

Company replied

Rated 5 out of 5 stars

The support was great, I found them on Happy Pay when I was looking for a financial calculator. There was an issue with the pricing on the payment platform and on their website but support swiftly he... See more

Company replied

Rated 5 out of 5 stars

The assistance provided telephonically during the purchase was professional and fast. The products are of a good quality and were provided at a better price than what I would have paid in a retail sto... See more

Company replied


Company details

  1. Appliance Store
  2. Camera Store
  3. e-Commerce Service
  4. Electronics Store
  5. Refrigerator Store

Written by the company

We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(171)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timeous delivery

Timeous delivery, packaging excellent, prices reasonable compared to other online sides selling similar products.

October 1, 2025
Nicheliving logo

Reply from Nicheliving

Dear Jeanette, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Edit reply

Rated 5 out of 5 stars

Straightforward

Straightforward, quick delivery. No problems.

September 19, 2025
Nicheliving logo

Reply from Nicheliving

Dear Barry, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Customer service is great,and they…

Customer service is great,and they deliver what they promised.

August 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Esrom, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

thanks

thanks for your friendly assistance

August 28, 2025
Nicheliving logo

Reply from Nicheliving

Dear Martie, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick

Quick, easy and efficient shopping experience, from the website to the delivery.
Excellent!

August 9, 2025
Nicheliving logo

Reply from Nicheliving

Dear Karen, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The best service and quick delivery

The best service and quick delivery, and best iron I've ever had. Thank you

July 22, 2025
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Reply from Nicheliving

Dear Zibuyile, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

I'm really impressed

I'm really impressed ! The service was excellent and the delivery was fast . I'm definitely going to use Nicheliving more often - highly recommend

August 1, 2025
Nicheliving logo

Reply from Nicheliving

Dear Client, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

As always

As always. Top quality and fast service.

July 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Regaana, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The Delivery was fast very fast and…

The Delivery was fast very fast and unexpected. Of which 100% since I was not expecting them to deliver that early and I loved the product I ordered.

July 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Desree, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Love the products

Love the products

July 7, 2025
Nicheliving logo

Reply from Nicheliving

Dear Sharika, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with your product 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

the servise i got

July 7, 2025
Nicheliving logo

Reply from Nicheliving

Dear Client Chawira, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Awesome experience

Love the hairdryer, color and feel. Experience to order was easy and simple

June 23, 2025
Nicheliving logo

Reply from Nicheliving

Dear Melanie, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great service and l'm happy with my…

Great service and l'm happy with my order

May 30, 2025
Nicheliving logo

Reply from Nicheliving

Dear Nkosazana, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

I will be coming back for more!

The price is right. The items are good quality and the delivery was quick.

May 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Lesedi, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Happy with my purchase

Fast and easy delivery. Easy to order and happy with the product. Can't wait to use it.

May 30, 2025
Nicheliving logo

Reply from Nicheliving

Dear Pinky, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 4 out of 5 stars

Wonderful customer service

Had a wonderful experience with Deresh! I had enquired about the whereabouts of my parcel and his response was quick and super helpful and he’d update me regularly. Would definitely recommend ordering from this place!

May 20, 2025
Unprompted review
Nicheliving logo

Reply from Nicheliving

Dear Bonolo, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great product

Great product

April 29, 2025
Nicheliving logo

Reply from Nicheliving

Dear Jolize, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

The assistant was amazing

The assistant was amazing , came through for me and made sure my order was handled promptly. He called and even used WhatsApp for convenience and at all times he was so professional

April 7, 2025
Nicheliving logo

Reply from Nicheliving

Dear Gloria, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Good service and fast delivery

Good service and fast delivery! Thank you

April 1, 2025
Nicheliving logo

Reply from Nicheliving

Dear Wanita, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Effecient and fast service

I've never ordered online so conveniently before, they process order quickly and constantly send you updates on your order, and my order arrived in less than 4 days, great service.

March 28, 2025
Nicheliving logo

Reply from Nicheliving

Dear Vuyiseka, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

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