Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me... See more
Company replied
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Review summary
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Online store a pleasure to navigate. Got my part within 3 days. Was struggling with something so whatsapped their live chat at 5.30pm and received immediate assistance to sort out the issue. A pleasur... See more
Reached out to Homecraft through their WhatsApp acc and They answered within 5 minutes! Helped find the exact part compatible with my appliance. Couldn't recommend them enough.
Company replied
I received excellent service. Buying online was convenient and felt very secure. My order was processed quickly, and when I went to collect it, the staff were friendly, professional, and helpful. Over... See more
Company details
Written by the company
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Contact info
148 9th avenue highlands north, 2192, Johannesburg, South Africa
- homecraftspares.co.za
4.8
Excellent
83 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Great and fast service
Great and fast service. Product is great condition. We did order the incorrect size, but they assisted is a professional manner to resolve it.
March 5, 2026
Got what I wanted at the good price and…
Got what I wanted at the good price and the quality is the best.
Also the salesperson is very helpful
March 3, 2026
Quick and efficient service
Quick and efficient service. Absolute seamless process. Got the part within a few days.
February 23, 2026
Prompt and Professional
Thank you so much Homecraft, my experience was nothing short of amazing, delivery was quick and they kept me updated throughout, I definitely recommend them!
February 6, 2026
Very good delivery
February 4, 2026
Replacement of a freezer draw
My freezer drawer was broken, and they responded very quickly to replace it. The delivery was fast, and the service was professional and friendly. Thank you very much — I really appreciate the excellent service.
January 28, 2026
Homecraft were so quick with my order
Homecraft were so quick with my order. I urgently needed the top freezer drawer and they helped get it to me. I didn't know where to find the model number of the fridge and I was guided on how to find it. They attended to my query after hours. They didn't have stock of the item but by 3pm the next day, they had it available for me and I was able to place the order and pay for it . I placed my order after 3pm that day and by the next afternoon, I received the item. Definitely recommend Homecraft for they efficiency and promptness.
January 26, 2026
I appreciate how they tracked down the…
I appreciate how they tracked down the requested item for me in only a short span of time, whilst maintain good communication thorougout the process.
January 20, 2026
Buying from you was great will buying …
Buying from you was great will buying from you you sgain
January 5, 2026
DELIVERY
Order placed in the morning and in transit the same afternoon. That's good. Next time I need spares, I will definitely check with Homecraft Spares.
January 9, 2026
They answered my questions promptly
January 13, 2026
Highly recommended
Online store a pleasure to navigate. Got my part within 3 days. Was struggling with something so whatsapped their live chat at 5.30pm and received immediate assistance to sort out the issue. A pleasure doing business with them
January 5, 2026
Reasonable prices
Well stocked. Got exactly the product I wanted @ reasonable price.
December 31, 2025
I received excellent service
I received excellent service. Buying online was convenient and felt very secure. My order was processed quickly, and when I went to collect it, the staff were friendly, professional, and helpful. Overall, a great experience. I will definitely be coming back.
December 26, 2025
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