We contacted Petsafe as our 2 dogs kept getting off our property, Brendan took the time to discuss our problems, and guided us to the best system suitable for our property and didn’t simply try hard... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We contacted Petsafe as our 2 dogs kept getting off our property, Brendan took the time to discuss our problems, and guided us to the best system suitable for our property and didn’t simply try hard... See more
Company replied
Fabulous service. Two collars bought but one stopped working after 4 weeks. Spoke to Brendan. Posted faulty collar to Cabinteely office on Tuesday evening and received a replacement collar on Thurs... See more
Company replied
My radio fence arrived within suggested time, the instructions to set up were clear, the Dog learnt how it worked almost as fast as I did. I did have some issues to over come as I worked my way around... See more
Company replied
This is an excellent system - we've had it installed for over 8yrs now & have had no problems in all that time. We've added collars as more dogs joined the family & other family members have also ins... See more
Company replied
The Petsafe Superstore is your One Stop Shop for all Petsafe Containment Systems and Trainers.
29 Vale View Close, d18 w2a3, Dublin 18, Ireland
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought this product on a recommendation to address a concern. However haven’t found the product to have any effect. Tried on a second friendly dog to test, but that dog had no reaction to the product unfortunately

Reply from Petsafe Superstore
This is my 2nd purchase- first lasted so long. I never had a problem. Very helpful to deal with. I am a happy customer

Reply from Petsafe Superstore
Excellent product insitu now for almost a year with no breaches. Setting at its mildest and dogs never approach the perimeter. Perfect solution for our garden that has a hedge around the boundary. The radio fence wire is in the hedge and the dogs do not approach.

Reply from Petsafe Superstore
Ordered replacement batteries. Great product and price. Easy to order and arrived quickly.

Reply from Petsafe Superstore
Had ordered the wrong item and it was sorted really fast with ease and expertise would recommend highly

Reply from Petsafe Superstore
Great product and came with good instructions. Easy to setup and test. Very happy with the purchase.

Reply from Petsafe Superstore
It's made such a difference to my dogs life she has freedom to move about the garden and we don't have to worry about her out on street/road it's a must have if your dog is inclined to leave your property.

Reply from Petsafe Superstore
We always source our batteries from Petsafe Superstore. A home grown company, fantastic prices and I’m able to buy in bulk, much better value for money than independent retailers. Fast dispatch, no fuss, no problems.

Reply from Petsafe Superstore
Great interaction, store staff reached out to me after placing order and after voicemail over weekend.
Product arrived early and as described.
Will use this again

Reply from Petsafe Superstore

Reply from Petsafe Superstore
Product is not of the quality I expected. Not worth half the price that I paid for it.
Very disappointing

Reply from Petsafe Superstore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.