Always get back to me with answers to questions quickly and ship out orders fast. They are great in person / in store, however they are a pain to get to from where I live (that's a me problem not a... See more
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Review summary
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What people talk about most
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New Item as described is now being heavily used and doing the job I expected. I have been using Radio Parts over the years and in the past have purchased many components from the Melbourne store pursu... See more
Company replied
I had ordered some small parts for my Aiphone Intercom and as they were so well priced I ordered a few each, the whole process was very efficient and delivery was quick. I did realise that this delive... See more
The SLA battery was easily found and ordered. The website showed how many were in stock. Delivery was next day. Perfect online shopping experience all round.
Company details
Written by the company
Established in 1935 and based in West Melbourne, we have been an integral part of the Australian consumer electronics industry for over 80 years! We pride ourselves in our range of products, our quick dispatch and after sales support.
Contact info
562 Spencer St, 3003, West Melbourne, Australia
- (03) 9321 8300
- info@radioparts.com.au
- radioparts.com.au
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Darren is the best
Darren is the best, he went above and beyond to find a battery for a remote that was no longer manufactured.
June 26, 2026
good service & assistance
June 26, 2026
Online ordering was an easy process
Online ordering was an easy process. My order arrived from interstate; from point-to-point and was supplied in a very timely fashion. [next day delivery].
June 22, 2026
The staff who work at radio parts are…
The staff who work at radio parts are always great completely knowledgeable super helpful and always find a solution to the technical problem you might be experiencing. Can’t recommend them enough.
July 2, 2026
Always looked after both price and…
Always looked after both price and service and stock availability. thankyou.
June 25, 2026
Good customer service
Their customer service, comms and effort to find me the product I was looking for made for a good experience
June 25, 2026
Radio parts are a good honest seller 👍
June 25, 2026
Great customer service
Professional, prompt and great customer service. Went above and beyond for me and 3D printed a part for me when none available in Australia!
July 6, 2026
Unprompted review
Received goods -great
June 28, 2026
Easy to order from website and quick…
Easy to order from website and quick speedy service.
June 22, 2026
i paid
i paid , you delivered, that's it... any thing else is either fluff or bad service...
June 22, 2026
Fast delivery great products
June 28, 2026
Stress free & correct parts
Easy search fuction
Clear information on the web site
Easy purchase & Freight
Fast Freight & well packed
Correct item as discribed
June 28, 2026
I received the wrong parts because they…
I received the wrong parts because they were a bit tricky. I had the right ones in days without any extra cost. Excellent follow-up service over the phone.
June 21, 2026
Excellent company and very reliable
Excellent company and very reliable. I’ve been a customer with Radio Parts for many years and they have not let me down. Happy to recommend. Cheers
April 29, 2026
Great service
The website didn't process my order completely but took the payment. When I contacted Radio Parts they sorted out the problem and got my order on the way very fast. As I was once told on a customer service workshop, it's not so much the normal customer service that shows how good a company is, but the service when something goes wrong. I can't fault these guys.
June 11, 2026
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