Radiotronics (Australia) Reviews 

102
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Items were not available to ship despite being "available onsite" waited 5 months, 0 updates... Unable to call and speak to them as the phone line is always busy, when you send them an email they res... See more

Company replied

Rated 5 out of 5 stars

Without doubt the pinnacle of service in the radio communications industry. Orders are filled in record time with the best prices. Our crane company has had multiple orders sorted after hours to ensur... See more

Rated 5 out of 5 stars

Highly Recommend, very impressed with quality of service and products purchased. I emailed late at night and had an immediate response with a reasonable quote. Fast delivery and follow up to see if re... See more

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.5

All reviews

(102)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Customer Service

Items were not available to ship despite being "available onsite" waited 5 months, 0 updates... Unable to call and speak to them as the phone line is always busy, when you send them an email they respond a few days later stating sorry there's a delay.

June 20, 2024
Radiotronics (Australia) logo

Reply from Radiotronics (Australia)

Nowhere on our website does it give any indication anything is in stock or otherwise. This is on purpose because there is a significant ongoing supply issue right now and it's unpredictable.

It's with regret that Radiotronics Australia could not meet your expectations.

Rated 5 out of 5 stars

Quick & Spot On!

The efficiency of order processing and delivery is something to behold! This is the second order I have placed through Radiotronics and the service has been terrific!

It would be nice to get rid of that annoying pop up on every webpage though...

May 9, 2024
Radiotronics (Australia) logo

Reply from Radiotronics (Australia)

Hi Shane

Thanks for your review and feedback.

Since you've made a previous purchase, you have a login. One logged in, that pop up does not show again.

Rated 1 out of 5 stars

$27.50 for postage of small items

$27.50 for postage of small items. What a rip off. Tried to by a hand held control mic for Motorola and was told can't be done via email. Must be done via website. $27.50 is the quoted shipping price. Ridiulous price to ship a small item to QLD.

UPDATE: Radiotronics contacted me via email to tell me to take down my review as they claimed it was 'the right thing to do'.

My review outlines my experience with this company. They are interested only in big companies and not small customers like me. Saying that $27.50 isn't noticeable on large transactions is wrong. $27.50 is $27.50.

December 22, 2023
Unprompted review
Radiotronics (Australia) logo

Reply from Radiotronics (Australia)

$27.50 is for a nationwide tracked and insured (usually, next-day) delivery. The delivery charge is transparent before purchase and is good value when making a purchase of anything with any significant value, such as several radios.

This person did not place an order and we are confused as to why someone would go to the effort of writing a review. As such we asked this person to remove the review as it does not represent a complete experience when purchasing from Radiotronics Australia.

It's with regret that Radiotronics Australia could not meet your expectations. We still maintain this review should be removed.

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