Radioworld UK Reviews 

20,095
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide excellent service and honest advice. Many people appreciate the smooth ordering process and the good selection of products, often arriving well-packaged and in excellent condition. Reviewers frequently highlight the prompt delivery service, with items often arriving quickly as expected. However, some customers also noted issues with delivery, including unexpected additional shipping or customs fees after ordering. A few other people also felt that packages were delayed, not received, or returned due to missing recipient details.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and condition, often highlighting competitive... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding, quick, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

My first venture into the world of scanning and all the reviews I read pointed me to Radioworld. Ordering was easy, comms about my package were great and the unit itself arrived within a few days. C... See more

Company replied

Rated 5 out of 5 stars

Ordered a part for my Yaesu 8900 quad band . Part received within 48 hours . Part fitted to radio in minutes as was a knob as lost one while moving . It's only a knob but without it I felt the pleasur... See more

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

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Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,095)

1,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Dear Miguel,

Thank you for your review.

The order was placed on 7th June, which was a Sunday evening, and your review was left less than a week later.

I can't currently see any contact from you reporting a delivery issue before leaving the review. We'd be more than happy to investigate this for you, but we'll first need to confirm whether the parcel was delivered to the UK delivery address provided during checkout.

If there has been an issue with the delivery, please contact us directly with further details, and we'll be happy to help resolve the matter. If replacement radios are required, these will be dispatched from Monday, and tracking details will be provided once they have been sent.

Kind regards,

Rated 5 out of 5 stars

Received my 2nd hand psu the other day

Received my 2nd hand psu the other day, so well packaged and in mint condition. Will buy from them again.

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,
Thank you for the great review. We’re really pleased to hear your second‑hand PSU arrived safely, well packaged and in mint condition — that’s exactly how we want every item to reach our customers.
We appreciate your trust in us and look forward to helping you again in the future.
— Radioworld UK

Rated 5 out of 5 stars

I ordered a antenna which the purchase…

I ordered a antenna which the purchase went through with ease and the antenna arrived quickly and in great condition. Definitely recommend Radioworld UK. I will be purchasing more goods in the future and recommending to my fellow Radio Operators. Thanks for the prompt and reliable service.

June 7, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jim,
Thank you for the fantastic review. Great to hear your antenna order went through smoothly and arrived quickly and in top condition.
We really appreciate the recommendation — it means a lot, especially within the radio community.
Thanks again for the kind words and for choosing Radioworld. We look forward to helping you with future purchases.
— Radioworld UK

Rated 1 out of 5 stars

Very slow service

Ordered Saturday 6th of June with a faster delivery service advertised as 1-2 days weekday delivery that we paid extra for. Now it's 9:30pm Thursday 11th of June and still no delivery.
Not a great experience.

June 6, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Graeme,
Thank you for your review, and we’re sorry to hear about the disappointment with the delivery time. We completely understand how frustrating it is when something takes longer than expected, especially after paying for a faster service.

Your order was dispatched promptly on the 9th of June, and Royal Mail have handled it using their Tracked 48 service, which unfortunately can vary depending on the local mail centre and regional processing times. We can see it has now reached Edinburgh MC and is on its way to your local delivery office.

We appreciate your patience, and we’re always here to help if you need any further updates or support.
— Radioworld UK

Rated 5 out of 5 stars

As ever brilliant

As ever, the team at RW are knowledgeable, friendly and attentive to detail. Ordered a radio, I even made mistake by paying delivery when I was meant to collect it. One refund made after a phone call. What service. Cannot complain at all. Top marks guys. Thank you so much. Steve M6PTS

June 10, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Steve,
Thank you for the brilliant review. We’re really pleased to hear the team looked after you and got everything sorted quickly — even the delivery mix‑up.
We always aim to be helpful, attentive and easy to deal with, so it’s great to know that came across.
Thanks again for your support and the top marks.
— Radioworld UK

Rated 5 out of 5 stars

The person i spoke had personal…

The person i spoke had personal knowlege if the unit i was phoning about and gave me addotional information. A polite and proffesional interaction. Thumbs up from me

June 10, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Neil,
Thank you for the great feedback. It’s brilliant to hear that the person you spoke with had hands‑on knowledge of the unit and could give you the extra detail you needed.
We always aim to keep things polite, professional and genuinely helpful, so your thumbs‑up means a lot.
Thanks again for taking the time to leave a review.
— Radioworld UK

Rated 4 out of 5 stars

Easy ordering process and good pricing

Easy ordering process and good pricing. Hopefully a quick delivery.

June 10, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Bigsyuk,
Thanks for the great feedback. We’re glad to hear the ordering process was nice and easy and that our pricing hit the mark for you.
Your order is already in the system and we’ll work to get it out to you as quickly as possible.
Thanks again for choosing Radioworld.
— Radioworld UK

Rated 5 out of 5 stars

Great people always welcoming and have…

Great people always welcoming and have great radio knowledge

May 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for the great review. It’s always a pleasure welcoming you in, and we really appreciate your kind words about the team.
We take pride in offering genuine radio knowledge and a friendly atmosphere, so it’s brilliant to hear that comes across.
Thanks again for your support.
— Radioworld UK

Rated 4 out of 5 stars

Nice website and stock

Radioworld UK has a great stock of equipment and have very competitive prices.

Purchasing went well but my only bugbear is a common one for people like myself who live in the North of Scotland. There is a charge for delivery and a slower method. This really annoys me so one star is deducted.

May 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi G Treasurer,
Thank you for the positive comments about our website, stock levels and pricing — we really appreciate it.
We understand the frustration around delivery options to the North of Scotland. Unfortunately, courier surcharges and extended transit times in certain regions are set by the carriers, not by us, but we always do our best to keep costs as low as possible.
Thank you again for your order and for taking the time to leave a review.
— Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi Charles,
Thank you for the positive feedback. Great to hear you found our online service smooth and straightforward.
We appreciate you choosing Radioworld.
— Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Thank you for your feedback! We’re delighted you found our website easy to navigate and ordering straightforward. We aim to make every purchase smooth and hassle‑free — your comments are much appreciated.

Radioworld UK

Rated 5 out of 5 stars

Have bought several times before from…

Have bought several times before from Radioworld, they are helpful, have a large selection of equipment and are competitively priced, you can contact them with any questions and they get back to you quickly with what you need to know.
A great company to deal with.

June 8, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Tony. We really appreciate your continued support. It’s great to hear that you find our team helpful and our range competitively priced. We’re always happy to answer questions and make sure you get the right equipment. Thanks again for choosing Radioworld — we’re glad to be your go‑to store.

Radioworld UK

Rated 5 out of 5 stars

Speedy delivery

May 28, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, James. Great to hear your order arrived quickly. We always aim to dispatch fast and keep things running smoothly for our customers. Appreciate you taking the time to leave a review.

Radioworld UK

Rated 5 out of 5 stars

When ever you go there they are very…

When ever you go there they are very helpful and very polite and knowledgeable they did my software on my scanner so pleased

June 8, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, David. It’s always a pleasure to help when you visit. We’re glad you found the team polite, knowledgeable, and able to sort the software on your scanner. Really appreciate you taking the time to share your experience.

Radioworld UK

Rated 4 out of 5 stars

Quick and patient customer service

It arrived fast and well packed it being 2nd hand in nature I unfortunately ran into a issue. I emailed there customer service and after several messages we arrived at a solution they were ready to send a replacement after my initial unit was returned there team managed to solve the problem.

May 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Luke,

Thank you for taking the time to share your experience. We’re really pleased to hear your order arrived quickly and well packed, and we appreciate your patience while we worked through the issue with your second‑hand unit.

I’m glad our customer service team were able to help, keep you updated, and resolve the problem without the need for a replacement in the end. We always aim to make things as smooth and stress‑free as possible, especially when unexpected faults occur.

If you ever need any further help or advice, we’re always here to support you.

Best regards,
The Radioworld Team

Rated 5 out of 5 stars

Gbs hobbyLooked up menu chose the product I…

Looked up menu chose the product I needed and ordered so simple

June 8, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mr Birnie,

Thank you for your review. We’re really pleased to hear you found the website easy to navigate and could quickly choose and order exactly what you needed. Keeping things simple and straightforward is always our aim.

If you ever need any further help or advice, we’re always here to assist.

Best regards,
The Radioworld Team

Rated 5 out of 5 stars

Perfect

Always buy from radioworld, great postage.

May 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,

Thank you for your review. It’s great to hear you always choose Radioworld and that your orders continue to arrive quickly. We really appreciate your loyalty and your kind words about our postage service.

If you ever need anything in the future, we’re always here to help.

Best regards,
The Radioworld Team

Rated 5 out of 5 stars

Turnaround from order to receipt as…

Turnaround from order to receipt as expected, tracked delivery via Royal Mail helpful

May 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jay,

Thank you for your review. We’re pleased to hear your order arrived within the expected timeframe and that Royal Mail’s tracking kept everything clear and convenient along the way.

If you ever need any further help or advice, we’re always here to assist.

Best regards,
The Radioworld Team

Rated 5 out of 5 stars

Great buying experience

Great buying experience

June 7, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jon,

Thank you for your review. We’re really pleased to hear you had a great buying experience with us. It’s always our aim to make every order smooth and straightforward from start to finish.

If you ever need any help or advice, we’re always here to support you.

Best regards,
The Radioworld Team

Rated 5 out of 5 stars

Excellent service

Excellent service, the item arrived perfectly packaged and shipped internationally.
In short, a very good shopping experience. I sincerely recommend this seller.

April 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Gerardo,

Thank you for your kind review. We’re delighted to hear you received excellent service and that your item arrived safely, well packaged, and without issue — even with international shipping.

It’s great to know you had such a positive shopping experience, and we truly appreciate your recommendation.

If you ever need any further assistance, we’re always here to help.

Best regards,
The Radioworld Team

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