Radioworld UK Reviews 

20,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide excellent service and honest advice. Many people appreciate the smooth ordering process and the good selection of products, often arriving well-packaged and in excellent condition. Reviewers frequently highlight the prompt delivery service, with items often arriving quickly as expected. However, some customers also noted issues with delivery, including unexpected additional shipping or customs fees after ordering. A few other people also felt that packages were delayed, not received, or returned due to missing recipient details.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and condition, often highlighting competitive... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding, quick, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

My first venture into the world of scanning and all the reviews I read pointed me to Radioworld. Ordering was easy, comms about my package were great and the unit itself arrived within a few days. C... See more

Rated 5 out of 5 stars

Ordered a part for my Yaesu 8900 quad band . Part received within 48 hours . Part fitted to radio in minutes as was a knob as lost one while moving . It's only a knob but without it I felt the pleasur... See more



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,091)

1,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price fantastic and fast service

Great price fantastic and fast service

June 18, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Brian,
Thank you for the great feedback! We’re really pleased you found our pricing competitive and the service fast. We appreciate your support and look forward to helping you again.

Best regards,
Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi David,
Thank you for your review. We’re really pleased to hear you found our service good and fast. We appreciate you choosing Radioworld and look forward to helping you again.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi Garry,
Thank you for your review. We’re really pleased to hear you received great service and found our team very helpful. We appreciate your support and look forward to assisting you again.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with, found product I had been looking for a long while, easily ordered and quickly and safely delivered. Very good customer service, Thankyou.

June 11, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Chris,
Thank you for the great review. We’re really pleased you found the product you’d been searching for and that everything arrived quickly and safely.
Appreciate your comments on our customer service — it means a lot.
Radioworld UK

Rated 1 out of 5 stars

I have Warning for this companybeen waiting for over 3 months…

I have been waiting for over 3 months for the packages, they still haven't arrived. I was told by the postal service that the package lacks the recipient's name and has been sent back. Now they want an extra fee to send it again. They have missed the recipient's name on the package and I will pay for their mistake. Warning for this company

June 16, 2026
Unprompted review
Radioworld UK logo

Reply from Radioworld UK

Hi there,

This is to inform you that, because you have gone out of your way to be so unpleasant, we are going to refund your purchase, and you can cause trouble for another company. As this seems to be your intention,

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Very Good service a lot better than…

Very Good service a lot better than Martin Lynch & Sons who lies and shut accounts down Like dealing with Radio World. Very quick on delivery and returns Evan though my fault

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mr Gord,

Thank you very much for your review — we really appreciate your kind words. We’re pleased to hear you’ve had a very good experience with us and that our delivery and returns process worked smoothly for you, even when the issue was on your side.

We always aim to offer straightforward service, quick dispatch and helpful support, so it’s great to know this has been reflected in your experience.

Thanks again for choosing Radioworld UK — we’re always here if you need anything in the future.

Kind regards,
Radioworld UK

Rated 1 out of 5 stars

EXTRA CHARGES BEWARE

Not a great experience and wont use again. So after ordering I recived a email from another source saying I need to Pay a 9 dollar customs fee. I reached out to radio world and basicly played dumb. I forwarded the email that was sent and they said not to pay it they were not sure. Then i received several more emails saying the product would be returned to sender so I just paid it. After paying a forward the email and the guy said "Oh thats real you need to pay it. I've ordered stuff all over the world and NEVER BEEN CHARGED LIKE THIS. It bees a nightmare over a 2oz antenna. Never again. I could of ordered from the states, saved money, and had my product already. What a joke this became

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

We're sorry to read this review, as it does not accurately reflect what happened.

The customs charge was not raised by Radioworld. As explained in our email correspondence, international customs duties, taxes and brokerage fees are determined by the destination country's customs authorities and/or the carrier, not by Radioworld. We do not collect these charges and we do not receive any part of them.

Initially, you forwarded what appeared to be a suspicious email claiming to be related to customs charges. Based on the information available at the time, we advised caution and explained that scammers frequently target international shipments. After further tracking updates showed the parcel was being held pending customs clearance and that customs information or payment may be required, we advised that any legitimate request would come from the carrier or customs authority.

Your order was dispatched promptly and the tracking showed the parcel progressing normally through the international network. At no point did Radioworld request additional payment from you, nor did we add any charges after your order was placed.

We appreciate that import charges are frustrating, particularly when they are unexpected, but these are outside our control and are a normal part of many international shipments.

We wish you all the best and hope you enjoy your antenna once it arrives.

Rated 5 out of 5 stars

Very helpful

Very helpful

June 15, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Tony,

Thank you for your review — we really appreciate it. Great to hear you found our service very helpful. If you ever need anything else, we’re always here to assist.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Great thanks

Great thanks

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Derik,

Thank you for your review — really appreciated. Great to hear everything was spot on for you. If you need anything else at all, we’re always here to help.

Kind regards,
Radioworld UK

Rated 4 out of 5 stars

Item was perfect & the service was…

Item was perfect & the service was great 👍 just thought it was a tad expensive for such a tiny piece of plastic but they were one of the few people to have the part, so thank you very much, Guy, M7XZZ

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Guy,

Thank you for your review — we really appreciate it. Great to hear the item was perfect and that you were happy with the service and delivery.

We understand your point about the price, especially for a small plastic component. Some of these specialist radio parts are produced in low volumes, which can make them a little more expensive than expected, but we’re pleased we were able to supply the exact part you needed when others couldn’t.

Thanks again for choosing Radioworld UK, and if you ever need anything else, we’re always here to help.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Order delivered safely and on time

Order delivered safely and on time . All good .

May 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Steven,

Thank you for your review — great to hear your order arrived safely and on time. We really appreciate the feedback, and we’re glad everything was spot on for you.

If you need anything else in the future, we’re always here to help.

Kind regards,
Radioworld UK

Rated 5 out of 5 stars

Easy to find what I wanted

Easy to find what I wanted, simple order and payment process.

June 14, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Colin,
Thank you for the great feedback. We're really pleased to hear you found everything easy to locate and that the order and payment process was nice and simple. We work hard to keep the website quick and straightforward to use, so it’s great to know it helped make your purchase smooth.
We appreciate you choosing Radioworld UK, and we're here if you need anything else.
— The Radioworld Team

Rated 5 out of 5 stars

Always a reliable supplier.

The website is easy to navigate, and the items well described. I have used Radioworld several times before, so they are one of my trusted sources for amateur radio parts.

June 14, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for your continued trust in us. It’s great to hear that you find the website easy to navigate and the product descriptions clear and helpful. We really appreciate you choosing Radioworld as one of your go‑to suppliers for amateur radio parts.
If you ever need advice or support, we’re always here to help.
— The Radioworld Team

Rated 5 out of 5 stars

Great Services every time

Great Services every time

June 11, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Clive,
Thank you for the great feedback. It’s brilliant to hear you’ve consistently received great service from us. We really appreciate your continued support and trust in Radioworld UK.
If you ever need anything, we’re always here to help.
— The Radioworld Team

Rated 5 out of 5 stars

Good and bad for me

Good and bad for me . Purchased an astatic red devil mic . All works as it should, good service from the staff , apart from wanting £40 yes £40 for putting me a 4 pin plug on . The mic was £70 , so would of cost me £110 with the 4 pin .

June 12, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi John,
Thank you for your review and for choosing Radioworld. We’re glad to hear the Red Devil mic is working well for you and that you received good service from the team.
Regarding the £40 charge for fitting a 4‑pin plug — this is our standard labour rate, which is charged by the hour. Plug fitting may seem quick, but it still requires bench time, testing, and engineering labour, so it falls under that minimum charge.
We appreciate your feedback and understand how it may feel high in relation to the mic price. If you ever want advice on plug wiring or options before purchasing, we’re always happy to help.
Thanks again for your order and for taking the time to share your experience.

— The Radioworld Team

Rated 5 out of 5 stars

Diamond

Great service, price and products

June 2, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Robert,
Thank you for the great feedback. We’re really pleased to hear you’re happy with the service, pricing and the Diamond products you received.
We appreciate you choosing Radioworld UK and look forward to helping you again.

— The Radioworld Team

Rated 1 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Dear Miguel,

Thank you for your review.

The order was placed on 7th June, which was a Sunday evening, and your review was left less than a week later.

I can't currently see any contact from you reporting a delivery issue before leaving the review. We'd be more than happy to investigate this for you, but we'll first need to confirm whether the parcel was delivered to the UK delivery address provided during checkout.

If there has been an issue with the delivery, please contact us directly with further details, and we'll be happy to help resolve the matter. If replacement radios are required, these will be dispatched from Monday, and tracking details will be provided once they have been sent.

Kind regards,

Rated 5 out of 5 stars

Received my 2nd hand psu the other day

Received my 2nd hand psu the other day, so well packaged and in mint condition. Will buy from them again.

June 4, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,
Thank you for the great review. We’re really pleased to hear your second‑hand PSU arrived safely, well packaged and in mint condition — that’s exactly how we want every item to reach our customers.
We appreciate your trust in us and look forward to helping you again in the future.
— Radioworld UK

Rated 5 out of 5 stars

I ordered a antenna which the purchase…

I ordered a antenna which the purchase went through with ease and the antenna arrived quickly and in great condition. Definitely recommend Radioworld UK. I will be purchasing more goods in the future and recommending to my fellow Radio Operators. Thanks for the prompt and reliable service.

June 7, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jim,
Thank you for the fantastic review. Great to hear your antenna order went through smoothly and arrived quickly and in top condition.
We really appreciate the recommendation — it means a lot, especially within the radio community.
Thanks again for the kind words and for choosing Radioworld. We look forward to helping you with future purchases.
— Radioworld UK

Rated 1 out of 5 stars

Very slow service

Ordered Saturday 6th of June with a faster delivery service advertised as 1-2 days weekday delivery that we paid extra for. Now it's 9:30pm Thursday 11th of June and still no delivery.
Not a great experience.

June 6, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Graeme,
Thank you for your review, and we’re sorry to hear about the disappointment with the delivery time. We completely understand how frustrating it is when something takes longer than expected, especially after paying for a faster service.

Your order was dispatched promptly on the 9th of June, and Royal Mail have handled it using their Tracked 48 service, which unfortunately can vary depending on the local mail centre and regional processing times. We can see it has now reached Edinburgh MC and is on its way to your local delivery office.

We appreciate your patience, and we’re always here to help if you need any further updates or support.
— Radioworld UK

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