I had booked junior suits at Radisson Sonamarg, and had very bad experience regard hotel and room hygiene, room and bedding was so dirty only i know how family spent a night in that kind og dirty room... See more
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I am extremely disappointed by the "radisson reward experience". I have been a very loyal and intense customer of thIs hotel chain, and have reached the top level of status with almost 600 000 points.... See more
slow replies from customer servicr the app sucks and does not update your points for loyalty rewards. Booking was scary, because the app keeps stating pending payment. Really it all boils down to... See more
Don't be fooled by their "VIP" status. Their point transfer system is fundamentally broken, and their "Customer Support" is just a bot-like department that repeats irrelevant scripts. I provided ev... See more
Company details
Information provided by various external sources
Rewards program for worldwide hotels: Radisson Collection, @RadissonBlu, @Radisson, @RadissonRed, @ParkPlazaHotels, @ParkInn & @CountryInn
Contact info
1.6
Bad
82 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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If I could give less than 1 star I…
If I could give less than 1 star I would, terrible customer service, impossible to get in touch, extremelly incompetent and unhelpful advisers that do not take ownership of issues (of which there are a lot).
December 6, 2021
Unprompted review
The Radisson rewards Programm is tricky…
The Radisson rewards Programm is tricky when it comes to conversions! For example 131.000 points gone from my account!! And no one feels responsible for about 6 weeks now!
This value is more than $ 600,00 and to be honest I feel cheated!!
September 23, 2021
Unprompted review
Best service in Copenhagen
Best service in Copenhagen
I stayed at Radisson Collection Royal Hotel and you simply can't find a better place to stay.
February 3, 2021
Unprompted review
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