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Radmore & Tucker Limited Reviews 

1,746
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and pleasant service, often highlighting the competitive pricing and the quality of the products, especially Stihl equipment. Many appreciate the straightforward online ordering process and the remarkably fast delivery, with some receiving their items the next day. Reviewers frequently mention the excellent communication and the helpful, knowledgeable staff who go above and beyond. However, some people experienced significant delays in delivery, with orders taking much longer than expected, sometimes due to items being out of stock or issues with the courier. A few customers also reported receiving incorrect products or items that were not as described, leading to dissatisfaction and problems with refunds.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the quick, efficient, and... See more

Product

Clients share positive opinions on product, frequently praising the good quality, value, and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Price

Consumers find price to be a positive aspect, with many reviewers consistently highlighting excellent and... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent. My delivery didn't arrive on time (based in NI) but they were prompt with their response when I asked for an update. Would definitely use again.

Rated 5 out of 5 stars

Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not... See more

Company replied

Rated 5 out of 5 stars

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

Rated 5 out of 5 stars

Great price and speedy response to queries. Delivery was ahead of estimate as stock was on back order. I have used this company a number of times and on each occasion the service has been first class... See more


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,746)

1,277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Echo Five Stars

Great product, bought to replace 15 year old Echo strimmer, Very pleased with my new Echo strimmer.
Service and Delivery great.

June 15, 2026
Rated 5 out of 5 stars

Better than amazon…

Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.

June 9, 2026
Rated 5 out of 5 stars

Will use Radmore and Tucker again

Easy to order. Most or my order was in stock but one part had to be ordered from Stihl so took a week or so. Once I got my email that it was shipped,it was delivered next day

June 11, 2026
Rated 5 out of 5 stars

Bought for the Boss ( wife ) because…

Bought for the Boss ( wife ) because she was fed up with my hedge cutting.It was her first attempt at cutting hedge with this machine.Guess what a very very good result.STIHL quality products,and it shows.Great service as normal from R&T ,plus a little gift that made me smile,thank you very much.

June 12, 2026
Rated 5 out of 5 stars

Prompt service

Prompt service. Delivery was delayed by a day, but then we're in rural Wales! Customer service also quickly advised me as to how and what to order.

June 12, 2026
Rated 5 out of 5 stars

Easy to order.

Easy to order.
excellent company to deal with.
Fast delivery.
Stihl hedge trimmer really good should have got one years ago.
Only used half the battery out off two.

June 11, 2026
Rated 3 out of 5 stars

It's been well over the 7-10 days…

It's been well over the 7-10 days delivery and we are still waiting for the final item of the 3 we ordered. However once I raised the issue their communication has been good and they have assured us that the final item will be with us shortly.

June 11, 2026

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