2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor... See more
Company replied
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See what reviewers are saying
I subscribe to the Cloud VPS package on RADWEB for few months. While the hosting itself it's not the best around (but still better than most), their customer support is top notch and willing to h... See more
Company replied
Rad Web Hosting really goes above and beyond to help partner clients become successful. If we succeed, they succeed. I like the mentality of the business owner, he has a strong hosting background an... See more
Company replied
Once again, Rad Web Hosting delivers. Thank you Rad Web Hosting for your amazing hosting and awesome customer service!
Company replied
Company details
- Web Hosting Company
- Cloud Computing Service
- Cloud Storage Service
- DNS Provider
- Email Service Provider
- Telecommunications Service Provider
About Rad Web Hosting - PHX-1
Written by the company
Reliable Hosting and Servers
Performance meets reliability meets helpful support.
Company Profile
Established in 2014 by a group of web hosting professionals in Dallas, TX, we offer a wide range of simple, flexible and user-friendly innovative online services. Rad Web Hosting was founded on the principle of providing high-quality, affordable web hosting solutions with a focus on client needs. That means we give you our full attention before the sale, when helping you select the right hosting product for your specific needs, and after the sale, when you may need some help on the support side. This holds true, whether you are beginning your first website or hosting mission-critical applications. As experts in e-commerce, web hosting and website development, we help our customers build and maintain their online presence, which is critical to running a business in today’s Internet-connected global marketplace. We are a trusted provider for web hosting needs of all sizes and scale. From hosting your blog to managing your enterprise infrastructure, Rad Web Hosting will deliver an excellent web hosting experience.
Domains
Websites
- Shared Hosting
- WordPress Hosting
- Joomla! Hosting
- OpenCart Hosting
- osTicket Hosting
- Yii Hosting
- Reseller Hosting
VPS
Dedicated
- Custom Dedicated Servers
- Dallas Dedicated Servers
- Phoenix Dedicated Servers
- 10Gbps Dedicated Servers
- cPanel Dedicated Servers
- SolusVM Dedicated Servers
- Unmetered Dedicated Servers
- Clearance Dedicated Servers
Company
Contact info
2500 West Union Hills Drive, 85027, Phoenix, Arizona, United States
- +1-866-844-4908
3.3
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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2 years ago I gave this group 5 stars
2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor were they responsive to attempts to reach them by phone, chat, email, or social media. They came back online in 5 days, claimed a subcontractor failed to pay bills and they were turned off. Subsequently it took 5 weeks for them to return our colocated server. To this date their support phone number is unavailable, and their responsiveness to chat sessions is variable.
August 18, 2023
Unprompted review
Reply from Rad Web Hosting - PHX-1
We are sorry to hear this. Please contact support for further review!
Rad Web Hosting really goes above and…
Rad Web Hosting really goes above and beyond to help partner clients become successful. If we succeed, they succeed. I like the mentality of the business owner, he has a strong hosting background and knows what he is doing.
March 28, 2023
Reply from Rad Web Hosting - PHX-1
Thanks for your feedback. Please let us know how we can continue to support you moving forward!
Once again Rad Web Hosting delivers.
Once again, Rad Web Hosting delivers. Thank you Rad Web Hosting for your amazing hosting and awesome customer service!
October 10, 2022
Unprompted review
Reply from Rad Web Hosting - PHX-1
Thanks for your review
So far so good
I subscribe to the Cloud VPS package on RADWEB for few months.
While the hosting itself it's not the best around (but still better than most), their customer support is top notch and willing to help more than i expected.
So far I'm enjoying my stay here :)
June 13, 2022
Unprompted review
Reply from Rad Web Hosting - PHX-1
Thanks for your feedback. Please do let us know if there's anything we can do to improve your experience using our services.
It is our goal to provide 5 STAR service to EVERY client!
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