Rain.gg Reviews 161

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, frequently encountering issues such as account bans without explanation, loss of credits, and difficulties with logging in or accessing funds. Customers also report significant problems with customer service, describing support as unprofessional, unresponsive, and unhelpful, often leading to instant bans or ignored inquiries. Reviewers also expressed frustration with payment-related issues, including high house edges, withdrawal fees, and accounts being blocked when attempting to cash out winnings. Many also felt the pricing structure was unfair, with high costs and poor value for rewards. Though some customers also noted positive experiences with the staff, describing them as active, helpful, and positive, the general sentiment was that the website's practices were untrustworthy, with concerns about the fairness of games and accounts being blocked, particularly after winning.

What people talk about most

Website

Customers consistently note negative experiences with the website, frequently expressing concerns about its... See more

Customer service

Consumers express strong dissatisfaction with customer service. Many report accounts being banned without... See more

Payment

Reviewers express significant dissatisfaction with the payment process. Many customers report difficulties... See more

Staff

People report ambiguous experiences with staff. Many reviewers express significant dissatisfaction, citing... See more

Price

Customers had negative experiences with price. Many reviewers advise against spending money, citing a high... See more

Reviews shaping this summary

Rated 1 out of 5 stars

You will thrown little treats till you are depositing money. But once you dry up & start playing only with those little treats...everything changes. Account gets banned without any explanation, ign... See more

Rated 1 out of 5 stars

Have to lose to get xp - or buy it for a scam price - also 11% house edge on these cases plus a 1% cashout fee. The rewards here are garbage and there all wager locked they have nothing on there compe... See more

Rated 1 out of 5 stars

The support team on this website are very unprofessional. I asked a question because i was confused on why when redeeming 387 coins only warranted my 258 in crypto and the support person asks "Are you... See more

Rated 1 out of 5 stars

Was playing shared battles, when offline after few matches and next morning my account was suspended, all my credits gone (560) ~ 400 euros. No explanation, no reason, when I asked live chat bot I got... See more


Company details

  1. Gaming service Provider
  2. Video Game Store

Written by the company

Rain.gg is the the fastest growing free-to-play CS2 (CS:GO) unboxing site.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

161 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

tried doing kyc with 200coins in my vault when i do i get get perma banned dont use tihs shit website

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Good

Did kyc the first thing i did on the sitr worked perfect. Have withdrawn both crypto and skins worked fast anf easy. One of the best gambling sites in 2025

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Beware this site they will let you win a few battles and then all of a sudden you will not be able to win anything. VS bots you could pick crazy mode and it will give you all the hits and no one else and if you pick standard mode everyone but you will hit. They don't even hide it very well it's pretty blatant. Just save your money.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Bought 50 coins for 35 dollars

Bought 50 coins for 35 dollars, won 80. I then wanted to withdraw, but it would not let me. Contacted them, and got blocked from the site... We are 5 guys who made a police report.

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Best site

Best site, community is the best, team is best (except cloudee). Jokes, cloudee is #1. My favorite site, super easy to deal with and best support.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great site

Great site, love the community and deposit/withdraw on point.

also the case battles feature is the most fun game mode.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

great experience

i went on rain because i saw a clip of it online, i looked up reviews, and gave it a try anyways. my honest feedback is its probably the best site of its kind out there, my deposit was smooth, experience was good with 1 issue which support handled fairly quickly. it was a real support person and we even had a chat off topic. withdrawal was fast as well but i did need to kyc due to card deposit, which is fine i guess. honestly 10/10 experience no complaints whatsoever

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

When you deposit they dont ask for KYC…

When you deposit they dont ask for KYC but when you try withdrawing they do, doesn't matter how u withdraw or what u withdraw with the balance they wont let you. I did KYC and when I contact customer service they ban my account. DO NOT USE THIS SITE I BEG YOU BIGGEST SCAM EVER!

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Deposit sent to their wallet and it was…

Deposit sent to their wallet and it was not credited. Made a ticket with support and support team ghosted and blocked my support access. Entire site is a scam, i'd advise anyone to stay away from here.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Self exclusion was removed 1 day ago

Self exclusion was removed 1 day ago, logged on today and made 280 coins, was told that i needed to complete KYC to withdraw and when I did my account was locked and closed. Customer support has put me on a blocklist so I cannot query the issue. Typical behaviour from a backdoor casino company. Shocking.

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Okay so my account was self excluded by…

Okay so my account was self excluded by a friend of mine as a joke. So I created a new account. Deposited money and then I ended up with 370 coins.

Then when I tried to withdraw they banned my new account. And said I created this to bypass my other account. So I just lost like 300$ because of them.

I took a video of everything. I took a video of the chat with their apparent support team and everything.
So I have proof of everything

November 16, 2024
Unprompted review

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