Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service and customer care. I sent two Rapido locomotives to be DCC fitted. After fitting with appropriate decoders both locomotives overhead when running. The guys at Rainbow fully owned the... See more
Company replied
Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more
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This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was... See more
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Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
286 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Rainbow Railways
Thank you for the great review! We're really pleased to hear everything arrived quickly in the Netherlands and that you were happy with the service and response times. We really appreciate your support.
Team Rainbow 🚂🌈
Excellent service and communication
Excellent service and communication. I have bought from Rainbow Railways at model railway shows, online, in store, and now online pre-order, and have never been disappointed with price, quality, or service
February 27, 2026
Reply from Rainbow Railways
Thank you for the fantastic review and for supporting us in so many different ways — at shows, in store, online, and through pre-orders. It really means a lot to us as an independent retailer. We're delighted to hear you've always been happy with the price, quality, and service.
We look forward to helping with many more additions to your layout!
Team Rainbow 🚂🌈
Reply from Rainbow Railways
We’re sorry to see this comment, especially as you mention that you haven’t placed an order with us. A review like this isn’t very helpful and can unfortunately give the wrong impression of our service.
we’d really appreciate it if you could update or remove it.
If there’s anything you’d like to ask about our products or service in the future, we’d of course be very happy to help.
Reply from Rainbow Railways
Thanks for the review! Glad your Trix locomotive arrived smoothly and without any fuss.
Team Rainbow 🌈
Excellent value & very quick delivery.
March 2, 2026
Reply from Rainbow Railways
Thanks for the great feedback! We’re glad you enjoyed the value and speedy delivery. Happy modelling!
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the review! Glad it arrived quickly and safely packaged. 🚂📦
Team Rainbow 🌈
Goods arrived on time
Goods arrived on time. I've fitted the seuthe smoker but can't test it yet because I didn't order the oil on time. Everything looks great. I have mooched on the website and it looks very tempting. But Rome wasn't built in a day.
February 27, 2026
Reply from Rainbow Railways
Thanks for the great review! Glad everything arrived safely and the Seuthe smoker is fitted and ready to go — just add oil and enjoy the effect. Take your time browsing… layouts and collections definitely aren’t built in a day
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the great feedback! Delighted it arrived quickly and safely packaged. 🚂📦
Team Rainbow 🌈
Very good and honest company
Ordering was simple to do my model arrived on the day I was told it would 1st class post 1st class service
February 27, 2026
Reply from Rainbow Railways
Thank you for the kind words! We’re really glad ordering was easy and your model arrived right on time.
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the great feedback! Delighted it arrived quickly and that you’re pleased with the item.
Team Rainbow 🌈
Good price and rapid delivery
February 27, 2026
Reply from Rainbow Railways
Thanks for the great feedback! Glad you were happy with the price and the speedy delivery.
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the great review! Delighted it arrived quickly and safely packaged. 📦
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the brilliant review! Great communication and fast delivery is exactly what we aim for.
Team Rainbow 🌈
Fantastic experience
Fantastic experience, items ordered at 2pm, delivered before 11am next day!
Many thanks.
February 25, 2026
Reply from Rainbow Railways
That’s what we like to hear — ordered one day, running on the layout the next! 🚂
Team Rainbow 🌈
Recommended retailer, fast becomng my favourite online
Impressively quick delivery from Scotlamd to me on the south coast. Securely packaged and well proced.
February 26, 2026
Reply from Rainbow Railways
Thanks for the lovely review! We’re delighted to be fast becoming your favourite — and glad the parcel made the journey from Scotland safely and quickly.
Team Rainbow 🌈
First class !
Superb customer service,the item i purchased had a manufacturer’s fault,rainbow railways offered to correct fault and did a superb job of carrying out the alteration in order for the item to fit the building i purchased,fantastic service thank you
February 26, 2026
Reply from Rainbow Railways
Thanks for the fantastic review! We’re really pleased we could sort the issue and get everything perfect. Enjoy 🚂
Team Rainbow 🌈
I ordered a Marklin lococmotive
I ordered a Marklin model which was unavailable in the UK. It took nearly 3 months but Rainbow managed to obtain it for me at a significantly discounted price. I have the loco now. It is superb in every respect and worth the wait.
February 25, 2026
Reply from Rainbow Railways
Thanks for the great review! We’re really glad we could track the Märklin loco down for you — sometimes the best models are worth the wait. Enjoy running it! 🚂
Team Rainbow 🌈
Excellent service
As usual, these guys went out of their way to help me achieve what I envisioned for my loco. They are always happy to help and that is why I keep returning to them.
February 25, 2026
Reply from Rainbow Railways
Thanks for the wonderful review! We’re always happy to help bring your loco ideas to life, and it means a lot that you keep coming back to us.
Team Rainbow 🌈
Great Service
The model arrived broken (most likely a fault of the manufacturers)
Once we got in touch they offered us a replacement model immediately and even did checks on it to make sure it was okay as well as running it in.
Great staff and great service.
January 27, 2026
Reply from Rainbow Railways
Thanks for the great review! Sorry the first model arrived with a fault, but we’re really glad we could get a checked and run-in replacement out to you quickly. That’s exactly the service we aim for.
Team Rainbow 🌈
Branchline 38-954A BR 12T Palvan 'Johnnie Walker Whisky' Green - OO Gauge
Great model of the Johnnie Walker PALVAN, goes really well with our 'OO' Gauge layout. Ordering was simple and we were kept up to date re the order form the start. Huge thanks to the Rainbow Railway team.
January 31, 2026
Unprompted review
Reply from Rainbow Railways
Thanks for the great review! The Johnnie Walker van is a lovely wagon and we’re delighted it fits in so well on your OO gauge layout. Glad the ordering and updates kept everything on track.
Team Rainbow 🌈
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