Rainbowvapes Reviews 

6,523
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been buying from Rainbowvapes for a few years now... Always a positive experience, even when things go wrong, they go above and beyond to put things right.. I can't fault them at al... See more

Rated 5 out of 5 stars

5 Stars, a bag of chips and a Big glass of fizzy pop, brilliant customer service, e-mailed me on a Sunday morning, to let me know I hadn't confirmed my order in full, I did so immediately, and My orde... See more

Rated 5 out of 5 stars

Great service I made mistake with my address they resent my order. Free of charge just placed another order This is my only online company from now on 5 star

Rated 5 out of 5 stars

I ordered a Thelema Quest Geek Vape Mod - it worked fine for 1 week and suddenly wouldn't power on, I emailed rainbows customer service team whom asked to send it back to them. I received an email to... See more

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,523)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best vape shop!

I have been buying from Rainbowvapes for a few years now...

Always a positive experience, even when things go wrong, they go above and beyond to put things right..

I can't fault them at all...

Very good products, at very affordable prices and customer service is always fantastic!

I rarely buy from anywhere else, I only do when Rainbow don't have what I need...

10/10 All day, every day!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent retailer

Excellent retailer, ordered items in the morning and they arrived at 8am the next day. Paid for next day (£1.99) as I'd saved so much on the items I bought. Can only recommend.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

First time ever used rainbowvapes very…

First time ever used rainbowvapes very happy excellent customer service prices are very very good only had my first order delivered and writing a review 30 minutes later couldn't wait to try my one hit glazed donut and banana shake it very happy with both especially the banana shake it because have bought banana before from high street shops and wasn't as good as this because I only can find banana ice this is spot just like the milkshake will be using rainbowvapes from now on my go to vape shop 👍👍👍👍👍👍👍👍👍👍👍👍 A+++++++++++++++++

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Never used before.
Even sent me free nic shots to go with my order which I didn’t expect.
Golden Polmelo for £2.99 a bottle, ever here else is £11.99 WITH A SHOTS!
Absolutely brilliant.
Will be using again for sure from now on.
Brilliant.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Unbeliveably cheap and rapid dispatch

I processed my first order with Rainbowvapes due to a friend reccomending them, he couldn't believe it was a genuine site due to the prices being so low, but had a great experience with his first order.
Low and behold I popped an order in and opted for a collection of my favourite brand Ruthless, these were about half the price that i've been paying in my local shop and came with free nicotine shots too!
I couldnt belive it when they turned up the following day, hopefully this will be the first of many orders to come. Thankyou Rainbowvapes!

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

Beware

I regret rushing to purchase from this company. Unfortunately, they sent me a defective product, and their items taste unpleasant, almost toxic. I had a very negative impression, especially with customer service, as all of my emails went unanswered. In the end, I gave up and accepted that I've lost my money to just another scammer.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

This used to be a reliable Web site…

This used to be a reliable Web site that I used for years.
It's now un- navigable.
I just want my usual menthol via PayPal. Now I have no clue how to find what I want.
Why on EARTH change something that actually worked?!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Rainbow replaced my broken mod

I ordered a Thelema Quest Geek Vape Mod - it worked fine for 1 week and suddenly wouldn't power on, I emailed rainbows customer service team whom asked to send it back to them. I received an email to advise a refund or exchange for another mod. I opted for the Voopo Argus. Paul waived the delivery and extra charges on top. Top company, I will definitely be buying again.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive selection and service

My bf suggested trying Rainbow Vapes when I started getting into vaping. After a royal mess-up from a different company, plain packaging was essential. I'm very happy with Rainbow Vape's packaging and super plain if requested to order notes that didn't have the company name on the return address. My recent order was missing a nic bottle and Paul took responsibility for the mistake and expedited a replacement even though I wasn't too rushed. Honestly, I doubt I'll be going anywhere else for my vaping needs now. I'm extremely impressed with the customer service and the range of products is inspiring even if a little overwhelming.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

First time buying from Rainbow Vapes…

First time buying from Rainbow Vapes and i couldn't believe the price of the Lost Vape Thelema Quest box mod so i had to have it.
Ordered and was dispatched quickly via royal mail 48 hour tracked. Will definitely be using Rainbow Vapes for alot more of my vapes products from now on! 5 star 🌟

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

awesome company

Rainbow Vapes are an awesome company I'm buying mods from these guys constantly cheap as hell and all originals haven't had one clone.keep up the good work guys

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I've placed many orders with this company and they have always provided a great service, the items dispatched are always correct and delivery speed is always good. Finally I like that they have so much choice, if they don't have what I want then I always find a replacement easy. Keep up the good work and I'll keep coming back.

November 1, 2023
Unprompted review

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