Raisin U.S. Reviews 920

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service and the helpful, knowledgeable staff who provide good communication and support. People appreciate the ease of opening an account, making deposits and withdrawals, and the overall smooth process of using the platform. Many find the service convenient, easy to use, and effective for managing their investments and taking advantage of various financial options. However, some customers also noted issues with the payment process, experiencing delays in transferring funds and difficulties with account verification. A few other people also felt that the user experience could be frustrating, citing problems with login procedures and the complexity of moving money around the platform.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, knowledge,... See more

Staff

Reviewers highlight positive aspects of staff, often describing them as friendly, knowledgeable, and helpful.... See more

Payment

Customers consistently note ambiguous experiences with payment, with some finding it easy to transfer money... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the platform easy to use,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the offerings and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or... See more

Company replied

Rated 5 out of 5 stars

Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... See more

Company replied

Rated 5 out of 5 stars

I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication i... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

920 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Security Concerns Taken Seriously

I needed to make a security change to my account, and it was handled promptly and professionally while ensuring that I felt protected.

May 4, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that the security change to your account was handled promptly and professionally. We appreciate you feeling protected and thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent customer service

I received a quick response and resolution of my issue

May 5, 2026
Unprompted review
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Reply from Raisin U.S.

We're happy to hear that your issue was resolved quickly. Thank you for sharing your positive experience with us; we appreciate it.

Rated 3 out of 5 stars

i am BIT CONCERNED THAT I GOT AN EMAIL…

i am BIT CONCERNED THAT I GOT AN EMAIL WITH THE AMOUNT OF INTEREST FOR MARCH in my april statement? and not my april interest amount.

May 4, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We appreciate you bringing this to our attention. We recognize your concern about receiving March's interest information in your April statement, and we will look into this matter.

Rated 5 out of 5 stars

Offering the highest interest on Savings and CDs

Offering the highest interest on savings accounts and CDs that I've found anywhere.
I prefer Raisin versus the market for a guaranteed return instead of the volatility of the stock market.
The app is very user friendly and convenient.

May 5, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our rates to be the highest and that our app is user-friendly and convenient. We appreciate you choosing us for guaranteed returns over market volatility and for sharing your positive experience.

Rated 5 out of 5 stars

Raisin is an easy way to put your cash to work.

The Raisin app and website are easy to use to find high yield savings products.

May 3, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our app and website easy to use for finding high-yield savings products. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

Happy Customer

After getting use to transferring funds from Cash Account to Bank accounts, it was easy handling everything online.
Happy with APY….😊

May 4, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

Thank you for sharing your positive experience with us! We're happy to hear that you found transferring funds easy and are pleased with the APY.

Rated 5 out of 5 stars

Excellent Clarification

The member of the support staff I dealt with provided crystal clear information in answering my question.

April 29, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that our support staff provided such helpful and clear information! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

All of my questions were answered and…

All of my questions were answered and problems were fixed while I was on the phone! Josh was extremely patient and helpful.

May 1, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that all your questions were answered and issues were resolved during the call. We appreciate your kind words and are grateful for your feedback!

Rated 5 out of 5 stars

Been a Raisin platform client since Jan…

Been a Raisin platform client since Jan 2023 so well into my 4th year now and have had truly a profitable experience! Customer service normally quite good and even when a lesser experienced rep seems unable to proceed there are supervisors or managers who step in and get the ball home. Good support by phone and email both and exceptions to policy were indeed made when I advocated for myself in a couple of instances too - always a good thing to see from any corporate entity⭐️. For fixed income investing I’d recommend Raisin for sure!

May 4, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you've had a profitable experience with our platform since 2023! It's great to know our customer service and support have met your expectations, and we appreciate your recommendation for fixed-income investing. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Raisin has competitive rates which I…

Raisin has competitive rates which I enjoy but what really impresses me most, is the ease of use of their website.
It is very easy to manuver and for me, that's one less thing to worry about. Also, I had to call their customer service once or twice, they were friendly and very helpful. Bravo Raisin for a job well done !!!

April 24, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our rates competitive and our website easy to use. We appreciate your positive feedback about our customer service team's friendliness and helpfulness. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

The interest rate being paid is higher…

The interest rate being paid is higher than anywhere else so that is a major plus. Website is easy to navigate. I have only been using a couple of months. I like that I can set up recurring monthly deposits. The only downside is the money is not insured so I only put in what I can afford to lose.

May 3, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find the interest rate appealing and our website easy to use. We appreciate your feedback about setting up recurring deposits. We acknowledge your concern about the deposit insurance. Thanks for sharing your experience!

Rated 5 out of 5 stars

Easy to use platform with a great…

Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no penalty CDs. Rates a very competitive and you avoid the hassle associated with investing with individual banks. I have recommended Raisin to many people who are very pleased as well.

April 29, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our platform easy to use, with a great selection of banks and terms. It's wonderful you appreciate the convenience and competitive rates. We appreciate you recommending us!

Rated 5 out of 5 stars

Great rates and an easy user interface…

Great rates and an easy user interface to check my balance and transfer money

May 1, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our rates great and our platform easy to use for checking your balance and transferring funds. Thank you for your feedback.

Rated 4 out of 5 stars

The experience was smooth

The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be placed on a list of accounts that we have to put the bonus code on the account to ensure that you can receive the bonus.

April 27, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We appreciate you sharing your experience. We're glad the transfer process was smooth. We acknowledge your bonus code inquiry and have noted that you're on the list to receive it. Thank you for your patience.

Rated 5 out of 5 stars

Great rates. Great app. Great people.

Raisin sources competitive rates for CDs and HIgh-Yield Savings Accounts. Their app is easy to use and the one time I called Customer Service, the representative was personable and very helpful. I will be investing through Raisin for the foreseeable future.

April 29, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our rates competitive and our app easy to use. We're also glad that you had a positive experience with our customer service. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Spoke with Josh

Spoke with Josh - very helpful!!!

April 29, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that the assistance provided was helpful. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The person I spoke with quickly…

The person I spoke with quickly resolved my reason for call.

April 27, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We are happy to hear that your issue was quickly resolved during your call. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I have all my CDs and other accounts in…

I have all my CDs and other accounts in one app which makes it easier at tax time!!

April 15, 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that our app simplifies your tax preparation by keeping your CDs and accounts in one place. Thank you for your positive feedback!

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