I am very sorry that some people have bad experiences, but I must say that it turned out very well for me. On October 24, I placed an order for some gift boxes and some disappeared along the way. I m... See more
Company replied
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See what reviewers are saying
A fantastic assortment, a very fast delivery and good products. The only issue, was 1 item of my latest order that was sent separately (I don't know why). The pallet worth >5000 SEK was left in front... See more
Company replied
Was told that a products was going to be shipped and this did not happen. After an email it became clear it was not so I cancelled the order not being able to ship my own parcels before Eastern. The... See more
Products has good description and different sizes alternatives which makes easier to purchase the right product. The delivery is fast, and the products have good quality. I'm very satisfied buying fro... See more
Company replied
Company details
Written by the company
RAJAPACK är en del av RAJA Group, den europeiska ledaren inom B2B e-handel som erbjuder dig det bredaste urvalet för dina affärsbehov. Våra företag erbjuder det bredaste utbudet inom den europeiska marknaden: med 250 000 produkter i lager, bland annat: förpackningar, kontorsvaror och möbler, förvaring och lagring, personlig skyddsutrustning samt hygien- och rengöringsartiklar. Vår policy med ständig innovation i kombination med vår expertis i produkter, garanterar dig den bästa kvaliteten. Vi strävar också efter att spela en ledande roll i den miljö omställningen och detta gör vi genom att erbjuda ytterligare miljövänliga, ansvarstagande förpackningslösningar och genom att informera våra kunder om användning och återvinning av våra produkter.
Contact info
Logistikvägen 2, 43870, Landvetter, Sweden
- 010-33 08 200
- info@rajapack.se
- rajapack.se
4.3
Excellent
2K reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Good products and fast delivery
February 20, 2025
Reply from RAJAPACK
Thank you for your positive feedback Jude!
RAJA Customer Relation Center
Reply from RAJAPACK
Tack Dean!
RAJA Kundtjänst
- Unpredictable delivery time (you have…
- Unpredictable delivery time (you have to pay 100 SEK just to get a notification that a driver is about to come)
- significantly delayed delivery compared to what is promised when you place an order.
- definitely overpriced cardboard boxes of an average quality (those I ordered barely survived one international flight)
December 2, 2024
Reply from RAJAPACK
Hej!
Tack för att du delar med dig av din upplevelse. Jag beklagar verkligen att du har haft problem med leveranstiderna och kvaliteten på våra produkter. Vi strävar alltid efter att förbättra våra tjänster och produkter, och din feedback är mycket värdefull för oss.
Angående leveranstiderna och kostnaden för notifikationer, förstår jag att detta kan vara frustrerande. Vi arbetar kontinuerligt med våra leveranspartners för att säkerställa att våra kunder får sina beställningar i tid och till en rimlig kostnad.
När det gäller kvaliteten på våra kartonger, är det tråkigt att höra att de inte levde upp till dina förväntningar. Vi vill gärna undersöka detta närmare och se hur vi kan förbättra våra produkter. Om du har möjlighet, vänligen kontakta vår kundtjänst så att vi kan diskutera detta vidare och hitta en lösning som passar dig.
Hälsningar,
RAJA Kundtjänst
Not so cool onboarding and honoring…
Not so cool onboarding and honoring your offers sucks.
August 28, 2024
Reply from RAJAPACK
Hello Axel,
Have you been in touch with our team at reklamation@rajapack.se? If no, please do so.
Regards,
RAJA Customer Service
Ideal packaging products
Good price and perfect products for my posters, roll ups and photos postage.
July 17, 2024
Unprompted review
Reply from RAJAPACK
Thanks a lot for you positive comments :-)
RAJA Customer Service
Reply from RAJAPACK
Tack Inna!
RAJA Kundtjänst
Väldigt nöjd med produkter och leverans
Products has good description and different sizes alternatives which makes easier to purchase the right product. The delivery is fast, and the products have good quality. I'm very satisfied buying from Raja.
May 31, 2024
Reply from RAJAPACK
Thank you Carmen!
RAJA Customer Care
Reply from RAJAPACK
Thank you!
RAJA Customer service
Was told that a products was going to…
Was told that a products was going to be shipped and this did not happen. After an email it became clear it was not so I cancelled the order not being able to ship my own parcels before Eastern. The previous order came super fast. Guess things happen, therefore still 4 star
March 21, 2024
Excellent and fast service!!
March 12, 2024
Reply from RAJAPACK
THank you Theodore!
RAJA Customer Serice
Bad experience
Everything, that was able to go wrong, did go wrong. I didn’t get my gift boxes on time. Despite of the fast delivery you are advertising, a week wasn’t enough to deliver those boxes. Not satisfied at all.
December 5, 2023
very fast delivery and easy to use…
very fast delivery and easy to use online ordering. good products.
July 18, 2023
Reply from RAJAPACK
Thank a lot Martin for your review!
RAJA Customer service
Reply from RAJAPACK
Thank you Maria :-)
RAJA Customer Service
Reply from RAJAPACK
Hello Daniel,
We truly hope that your goods are delivered now. We sincerely apologize for any inconvenience on our part.
RAJA Customer Service
I like it.
Great response time with customer service. Great delivery time. Will use again if I need supplies in Europe.
April 18, 2023
Reply from RAJAPACK
Thanks a lot for your positive feedback Nick!
RAJA Customer Service
Great experience
Great experience, fast delivery, fantastic product. I will use this service again and recommend it to everyone.
April 16, 2023
Reply from RAJAPACK
Thank you for your nice feedback Alexis!
RAJA Customer Care
Large selection and fast delivery
Large selection of boxes and speciality boxes. Very fast delivery with clear information. I strongly recommend Raja.
February 4, 2023
Reply from RAJAPACK
Thank you so much for your comments Tobias!
RAJA Customer Care
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