Although my jumper took a bit longer to arrive I received a lovely letter from the manager and was kept aware of proceedings. When my stripey jumper arrived I was really pleased with it and it was wel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thought for ages before taking the plunge, but it was well worth the effort. Didn't need another jumper, but this one deserves its spot in the drawer. Nice product, good fit, nice colours and the del... See more
The multi-coloured jumper arrived very quickly .Well made and a good fit.
Really happy with my RAKER Curtis knit. Arrived quickly and it's really comfy to wear. The fit is good and the customer service was great in letting me know it had been dispatched. A perfect layer t... See more
4.7
Excellent
50 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great jumper.
I've just bought a hooped Raker jumper. It's lovely quality, a great fit and looks great. It reminds me of my Dennis the menace jumper I wore as a young punk rocker back in the day.
August 18, 2025
Quality
Quality garment at a fair price and swift delivery. Nothing not to like. Will definitely be back.
August 6, 2025
Best thing I own
The quality of this product is unmatched. By far the best thing I own. Thanks Raker
July 25, 2025
Great customer service
Although I didn't recieve notification the jumper I wanted was back in stock, when I saw it I was on the edge timing wise to receive it in time for a birthday, I messaged, + it was put on 24 hr delivery. Also I couldn't get the discount code to work, so was sent a new code straight away when I let them know. Only put 4 stars as hadn't been notified + code didn't work, but the customer care was excellent.
July 16, 2025
Great service
Great service. To be fair ( I made a school boy error ) forgot to put the house name down on my order. You sorted it for me and thanks. Great British old school customer service. M
May 16, 2025
Thought for ages before taking the…
Thought for ages before taking the plunge, but it was well worth the effort. Didn't need another jumper, but this one deserves its spot in the drawer.
Nice product, good fit, nice colours and the delivery worked well.
May 12, 2025
Reply from RAKER
Hi Peter,
I hope you’re well.
We noticed your recent review on Trustpilot mentioning that you hadn’t received your order and wanted to follow up directly.
According to our records, your order was dispatched on May 12th and marked as delivered by Royal Mail on May 15th. The tracking information shows it was left in a “safe place” at your address. We’ve attached the delivery photo for reference in case that’s helpful.
We've also sent you an email to follow up directly — please check your inbox when you have a moment. If you’re still unable to locate the parcel or if there’s anything else we can do, don’t hesitate to get in touch. We’re happy to help resolve the issue.
Kind regards,
RAKER
Best jumper ever 👍
I ordered a lovely red & black jumper, the fit was perfect & I can’t wait for Autumn to start wearing it. Arrived very quickly, would not hesitate to order from you again. 10/10
May 13, 2025
Love It
Love my jumper! Liked the look of it on-line and it did not disappoint when it arrived. Lovely quality and looks great - plenty of compliments had already after two days of wear.
February 6, 2025
Happy Repeat Customer...
I have now purchased two of the Jones Stripe Boucle Knit jumpers. They are comfortable, really warm and fit nicely. Both orders were processed and posted quickly. Highly recommended.
January 16, 2025
Excellent design and customer support!
January 9, 2025
Buy your jumpers here!
Great jumpers,well constructed, warm,great colours,good communication, fast shipping. Owner very gracious. A+
Independent company. Help them be successful.
January 16, 2025
Great quality, responsive service
First order with Raker, jumper arrived today and really chuffed with the purchase. Brilliant to support a business delivering a UK manufactured product, not always easy in the current financial climate. Would recommend to others and will be ordering again soon.
January 3, 2025
Correspondence was great considering l…
Correspondence was great considering l needed one of the products in time for Christmas at quite short notice.
Quality clothing,would thoroughly recommend
December 20, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.