Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more
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Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more
Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more
Company details
Written by the company
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Contact info
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, United Kingdom
- 01782563377
- sales@ralakde.com
- ralakde.com
Very fast repair and excellent job …
Very fast repair and excellent job aswell highly recommended
Excellent Highly Recommended!!!
Good Communication, Competitive prices, and speedy service. Iphone 6s dropped on the floor LCD broken so I thought my phone was dead however perfect repair and looks new. Thank You
I had a new screen on my phone
I had a new screen on my phone. When I collected it, it was obvious that the new screen had been scratched on the underside where it sits over a black area. Unfortunately the light from the button shines through the scratch. I didn't have time to return it, but I'm disappointed because this was obvious before it left the premises but they were happy to hand it over like it.

Reply from Ralakde Ltd
Good service and worth the price!
I sent in an IPhone with water damage, which did not even want to turn on. However it had many files important to our business, therefore it was important to recover the files. I asked to get the files recovered, but Ralakde did one better and repaired the whole phone. In the end the bill was low and I had my phone back completely functional and most importantly with all my files. I understand that not every phone can be fixed with water damage, but at 19 GBP it is definitely worth a try. Depending on the parts that need to be replaced it can cost more, but still way cheaper than other companies.

Reply from Ralakde Ltd
Gave me a 12 month warranty on a phone …
Gave me a 12 month warranty on a phone I bought for my son.
When I took it in it was fixed straight away.
Had my wife's screen repaired since and phone unlocked.
D is very professional along with ALL his staff.

Reply from Ralakde Ltd
IPhone 6 LCD screen replacement
IPhone 6 LCD screen replacement - Quick service & staff were very pleasant

Reply from Ralakde Ltd
Excellent service…
This is the second time I have used Ralakde and once again they are brilliant! They are very competitive and the service they provide from point of contact to completion is second to none. Would definitely recommend them.

Reply from Ralakde Ltd

Reply from Ralakde Ltd
Very polite and helpful staff
Very polite and helpful staff. Recommended will definitely be using again.

Reply from Ralakde Ltd
Wanted a screen repair ended up with a dead phone
After initially sending my phone in for a screen repair, I had to return it as part of my screen was not working and unresponsive to touch. This was during them opening a new store so I had to wait around 2 weeks before I got it back, after a long wait I was happy to hear my phone had been posted back and sent to me. However that very same day I received it, went to turn it on only to find it unresponsive, the computer unable to recoginse it as anything, essentially dead and fked. So again sent it back, at my own cost, then after 2/3 weeks I found out that my phones had bricked because it tried to update when in the hands of engineers Andre whatever had happened since then caused my phone to essentially become dead and useless, now currently worth about a pound if lucky. The only good thing about this is customer service was good and obviously have a more competent team on that side than the engineers.

Reply from Ralakde Ltd
My phone was water damaged beyond …
My phone was water damaged beyond repair but they kept me informed as to was was happening with from its arrival and answered any questions I had quickly. Great customer service, thanks!

Reply from Ralakde Ltd
Excellent
I have had bad experiences with phone repair shops in the past , but this place is very reliable. I had a smashed screen and it was repaired within 20 minutes. Decent price, good service. What more do you want?!
Good service
Reasonable price to get screen fixed and phone enabled - quick friendly service
Repaired my s6 edge in 2 hours with a …
Repaired my s6 edge in 2 hours with a 12 month guarantee at half the price id seen anywhere else. Excellent
very efficient and helpful!
Broke my phone +charged me for it!
Charged me £19.99 and returned my (originally just water damaged) phone with a large crack across the screen.

Reply from Ralakde Ltd
good stuff thankx
Excellent service
Excellent service, quickly repaired my phone. Friendly staff. I will definitely use them again.
Thank you 😊
Very Good.John Abberley.
excellent
I called into the workshop unplanned and the team there were able to replace my broken screen, fit a tempered glass to another phone so quickly whilst I waited.
Super polite and efficient service.
Couldn't have asked for more.
Thanks folks.
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