While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more

Rated 5 out of 5 stars

Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more

Rated 5 out of 5 stars

My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more

Rated 5 out of 5 stars

Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more

Company details

  1. Industrial Equipment Supplier
  2. Automation Company
  3. Electronics Exporter
  4. Electronics Repair Shop

Written by the company

Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.


Contact info

5.0

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, fast and friendly service, IPhone 6 new screen and charging port while you wait.

September 5, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, Friendly staff. in and out in 20 mins with a shiny new screen on my iPhone 6

September 5, 2017
Unprompted review
Rated 3 out of 5 stars

I told them the problem with my phone …

I told them the problem with my phone they recommended I had a diagnostic check on my phone which cost me £9.99 I was told this would be nocked off my bill when I phoned for the the price I was told it was 29.99 when I got there the price was £40 which in total made it £50 I was also told I would get recite by email with 12 warranty I've not received it yet but I have had 4 request's to big up there web site so no not to impressed

August 28, 2017
Unprompted review
Ralakde Ltd logo

Reply from Ralakde Ltd

Hi Ian, thank you so much for taking time for writing a review. I have just checked the record, automatic invoice was sent on 24/08/2017. Please check your spam/junk folder. If you still have not received it then please contact us on sales@ralakde.co.uk. If you were quoted £29.99 then you only pay £29.99. Please give us a ring on 01782 563377 or walk in to our repair centre for a refund. Thank you

Rated 5 out of 5 stars

Very efficient service

Honestly, i would most definitely recommend this company, they repaired my smashed iphone screen within 15 minutes, with a 12 month guarantee, very reasonable price too!!

August 7, 2017
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Posted phone on Tuesday lunchtime for a camera repair. Received it back all fixed on Thursday.

July 29, 2017
Unprompted review
Rated 5 out of 5 stars

the repair took a little longer than …

the repair took a little longer than usual, because there is a new system in place, i think, where unless you request a while you wait service, it gets booked in on a "leave it with them" basis.

they called me when it was ready - still a speedy service. Collected, paid (reasonable price) and back on the road again, as it were.

can't see any reason to go anywhere else..

July 24, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look