Ralph & Albert Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely amazing products and service. Have bought many time as the results speak for themselves. Also like the idea they are natural ingredients and carefully created. So sad that this chapter is c... See more

Rated 5 out of 5 stars

Beautiful products! The knot today spray is absolute magic, it smells great and works a treat, making tangles slide out of the coat! Also found it sped up drying times and doesn’t leave a residue in... See more

Company replied

Rated 5 out of 5 stars

This is my first order from this beautiful company and everything was perfect! Fabulous quality products and perfect delivery and service. Monty enjoys chilling out with his Wheat Me Up bag on an ev... See more

Company replied

Rated 5 out of 5 stars

As a professional dog groomer, these products have often saved the day! The paw balms have worked wonders on my own dogs and the “knot today” spray has been an absolute life saver with matted coa... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

We believe that our dogs deserve high quality skincare products, with a little hint of luxury. We source the best ingredients to create easy to use products, fit for a variety of skin types, conditions and characteristics. All our products are handmade by us in Yorkshire, UK. Using ingredients sourced from UK based small businesses with ethical, eco-conscious and cruelty free mindsets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Absolutely amazing products and…

Absolutely amazing products and service. Have bought many time as the results speak for themselves. Also like the idea they are natural ingredients and carefully created. So sad that this chapter is coming to an end, wishing a bright future for you both love Andréa & Phoenix xxx

March 12, 2026
Rated 5 out of 5 stars

Fantastic products, fantastic business

I purchased a few products from these guys as a Christmas stocking filler for Milo, the products themselves are fantastic and I’ll definitely be purchasing more once we run out.

As for the Fran & Eleanor (the ladies behind Ralph & Albert), they were absolutely brilliant and couldn’t do enough for me.

I saw sick of buying shampoo from big companies filling shampoo with various chemicals and perfumes that I can’t even pronounce, let alone be content with smothering it all over my dog. So when I found Ralph & Albert I had to try it.

I’m very local to these guys and I’m always a firm believer in buying local and helping small businesses as much as I can, especially knowing just how much they both care about both dogs and their business, both Fran and Eleanor have a wealth of knowledge and experience and are always super keen to help with any and all questions.

The products themselves are brilliant and have left Milo’s coat super soft and smelling lush, the paw balm keeps his paw pads soft and subtle (Milo competes in agility so I ensure his paws are ready for various surfaces and challenges that may be thrown at them).

Overall I would recommend Ralph & Albert to anyone, fantastic products, fantastic business and I will purchasing from them again

December 19, 2025
Rated 5 out of 5 stars

Absolutely love everything from here

Absolutely love everything from this company. The salt soak is brilliant and the bath bombs and shampoo are like nothing else Iv found . My dogs smell amazing for weeks after using these products and the love and knowledge that go in to each product Is second to none

March 10, 2025
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Reply from Ralph & Albert

Ahh thank you so much for this lovely review ☺️🤍 we’re so pleased you love our products and see the care we put into each one!

Fran x

Rated 5 out of 5 stars

Paw Soak

Easy to use website. Deliverd within time stated. Item packaged with care. Leaves paws feeling soft. Too soon to say if it will help with the issues on paws I purchased it for but I will continue to use daily and monitor.

September 22, 2024
Rated 5 out of 5 stars

Lovely doggy balms. : )

Super easy purchase and the balms purchased were lovely on Cooper's pads. He's now demanding spa treatments though so please sort these ASAP!!

August 21, 2024
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Reply from Ralph & Albert

Thank you so much for this review. We’ll get cracking with dog spa plans 😂

Rated 5 out of 5 stars

5 star

I bought some of the Ralph and Albert products for my dad's guide dog. The knot spray was a personal favourite!

July 28, 2024
Unprompted review
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Reply from Ralph & Albert

Thank you for this review, we really appreciate it ☺️

Rated 5 out of 5 stars

Happy New Customer!

This is my first order from this beautiful company and everything was perfect!
Fabulous quality products and perfect delivery and service. Monty enjoys chilling out with his Wheat Me Up bag on an evening and both Monty & Waffle are using the Explorer Balm daily! It is helping to keep the pesky flies and midges away!

July 21, 2024
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Reply from Ralph & Albert

Thank you so much for this review, we are so happy you all love your order! 🤍🤍🤍🤍

Rated 5 out of 5 stars

Phoenixs perfect pawzies

Amazing products. Phoenix is suffering at the moment with his allergies which causes him it lick his paws and get infected and nasty cysts. He also has a collapsed front paw which has constant scabs that split inbetween his paw. It's constant care, cream everyday that doesn't work as he licks it off l.so now, I use (and have for a while) paw soaks every other day and his balm. I spoke to Fran about which balm would be best for his heading and trusted her advice and recommendation. I put his balm on every day and his front paw is healing nicely within a few days and will be doing his paw soak once a week. I noticed the other day cause of the pollen etc phoenix has acne on his chin so I have been putting his balm on also on his dry spots, he keeps me very busy! Wouldn't be without Ralph & Albert x the only thing negative about the balm, is phoenix trying to lick it out of the tin and off my fingers before I have applied it and the battle of hiding the tin getting it on his paws he loves the stuff :) thank u ladies love from us x

June 30, 2024
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Reply from Ralph & Albert

Thank you so much for this lovely review 🤍🤍🤍🤍

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products. The heat pack is definitely what Oscar needs to help with his recovery. The balm is also really helping his skin from being in treated water regularly.

June 14, 2024
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Reply from Ralph & Albert

Thank you so much for this lovely review 🤍🤍🤍

Rated 5 out of 5 stars

Wheat Bag

We have tried a few different heat pads and Teddy has just refused to sit with them. But this wheat bag must have some sorcery inside because he’s sleeping like a baby and hasn’t moved since we applied it. We love it!🫶🫶

June 6, 2024
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Reply from Ralph & Albert

Thank you so much for this reply, so nice to hear Teddy loves his wheat bag. Perfect naps from now on 🤍🤍🤍

Rated 5 out of 5 stars

Perfect service

Perfect service.
Cannot fault the products or the girls. Their products give the best results and delivery is quick.

April 17, 2024
Unprompted review
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Reply from Ralph & Albert

Thank you so much for this review 🤍🤍🤍

Rated 5 out of 5 stars

As a professional dog groomer

As a professional dog groomer, these products have often saved the day!
The paw balms have worked wonders on my own dogs and the “knot today” spray has been an absolute life saver with matted coats… this spray genuinely works better than any other product I have tested, even from the big companies. It has saved many of my grooms from being clipped short.
The customer service from Ralph and Albert is second to none.
I am so thankful that I found these products and can’t wait to see what they bring out next.
I would recommend 💯

May 14, 2024
Unprompted review
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Reply from Ralph & Albert

Thank you so much for this review, we really appreciate your professional opinion 🤍🤍🤍🤍

Rated 5 out of 5 stars

Beautiful products

Beautiful products! The knot today spray is absolute magic, it smells great and works a treat, making tangles slide out of the coat! Also found it sped up drying times and doesn’t leave a residue in the coat which is fab!

The sensitive soles balm is also working wonders on my old labradors cracked paws, they’ve been in need of some much needed tlc and are already improving after a few uses. One very happy groomer here, thankyou!

April 22, 2024
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Reply from Ralph & Albert

Thank you so much for this review, we really appreciate your professional opinion 🤍🤍🤍🤍

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