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Rated 1 out of 5 stars

Purchased a sprayer, never arrived! Very poor customer service, contact number is a mobile with no pick up! Don’t buy from these cow boy as you’ll never receive it and end up getting frustrated and a... See more

Rated 1 out of 5 stars

My order was incorrectly addressed by Ram to another part of the country, so not received by me. The company did not respond to my emails and did not answer the phone. I've used chargeback, like other... See more

Rated 1 out of 5 stars

This company should be struck off. Wrong inferior product delivered. Unable to reach company by phone. Company does not respond to messages through website. Judging by other reviews this company is... See more

Rated 2 out of 5 stars

I ordered a garden hose an a reel, you cannot use it on the reel and it is a flat hose pipe, you have to fully extend it before use as any kinks in the reel stop the water. This wasn't made clear on t... See more

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1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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No history of asking for reviews

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1.4

All reviews

(45)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered hose on a reel unable to check…

Ordered hose on a reel unable to check progress , I was told to expect it on 7th delivery still not arrived. I rang the telephone number shown on website and it goes straight to voicemail.

Will not be ordering via Wowvoucher again.

July 8, 2022
Unprompted review
Rated 2 out of 5 stars

Garden hose on a reel

I ordered a garden hose an a reel, you cannot use it on the reel and it is a flat hose pipe, you have to fully extend it before use as any kinks in the reel stop the water. This wasn't made clear on the website. Only bonus was it did arrive in a timely manner. I don't recommend buying this product, There's no point in having the reel.

July 7, 2022
Unprompted review
Rated 1 out of 5 stars

Bad Practices

Wow, I wish I'd have read these reviews before I ordered.
I ordered some lawn edging through Livingsocial where Ram online was and I thought it looked nice so ordered numerous packs but didn't realise that it was also through Wowcher who I've never used and would never use again
I had to pay £3.99 for every voucher I clicked on for delivery and I'd ordered 6 packs , I was shocked I thought that if you placed an order as one it would have been £3.99 for that one order but oh no
I've since had a missing delivery and nobody wants to know about it, neither Ram, Wowcher or Livingsocial.
Ram said I could have a refund on 2nd June but I still haven't received it and now their not answering
All Wowcher want is to give it as credit
Livingsocial the emails keep bouncing back
So everybody be aware of these companies
I'm now trying to fight it through PayPal but I'm not holding my breadth

June 20, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY - RAM STORES

I purchased 2 packs x 40 citronella incense sticks from RAM ONLINE LTD via Wowcher vouchers and was sent 2 packs x 30 incense sticks instead.

I also had to pay postage separately for each item but the orders were combined into one package.

I initially complained to Wowcher but was told I needed to take this up directly with RAM ONLINE LTD. I sent an email and several letters but never got a reply.

Why is Wowcher still advertising this awful company’s products?

And why are they still allowed to trade?

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Partial order only delivered No response to emails

I have ordered lawn edging from these people via Wowcher. There is supposed to be 20 pieces of lawn edging measuring 30ft. I ordered two lots. I have had one lot of 10 pieces delivered yet it says on Wowcher that both orders have been delivered. I suggest that all people who have complaints about this company get in touch with Trading Standards and formally complain. I bet we'll get results then. I have only recently complained so if I have a response I will update on Trustpilot.

March 22, 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgraceful. One item arrived damaged other never arrived. They said they would refund the order - never have. Disputed via PayPal and the company have lied saying they sent both items. Awful to say the least.

Company also messaged me racial hate messages on social media. This has been reported to the police pending investigation.

I've also reported the fraudulent racist Company to trading standards.

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

Biggest con ever!!!

Biggest con ever! I bought an item via wowcha and it arrived damaged. 3wks later and I still have no details of how I can return the item and get a refund. No answer from the merchant and wowcha are barely helping with only a WhatsApp message service which takes 48hrs to get a response. My complaint is still unresolved. So ridiculous given how simple it is to do any transactions online these days. DO NOT ORDER from these people!!!!

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, three emails sent, no response, unable to get through on phone.Ordered three Harry Potter advent calendars all in faulty condition, kids in tears. Unfortunately these were ordered through wowcher who as others have said take no responsibility.

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

terrible company to deal with

Placed an order beginning of November have emailed Customer Service twice. No response. Unfortunately this was via Wowcher too who are equally as bad and don't take any responsibility for orders placed via them

December 7, 2021
Unprompted review
Rated 2 out of 5 stars

Peppa pig advent calender…

Ordered a peppa pig advent calender using a voucher on Wowcher, it arrived in good time but i am not happy with the condition of it, it has been cellotaped in a few places to hold it together and it is also torn, therefore i would like a refund please

November 4, 2021
Unprompted review
Rated 1 out of 5 stars

Items not as pictured

Order via wowcher - 2 harry potter advent calendars - the photographs appear to show a more grown up version with photographs of the actual actors of the film rather than the cartoon figures on the versions I received. With delivery - have wasted 25 quid on these. No answer on the phone number given on the website.

October 22, 2021
Unprompted review
Rated 1 out of 5 stars

Scam site

Placed an order, waited 2 weeks (delivery stated was 2-3 days) - chasing emails, no reply, no answer from phone. Scam website

September 28, 2021
Unprompted review

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