Randalls UK Reviews 1,498

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Arrived within a good time scale, my daughter js over the moon. And the sweets are just unbelievably nice definitely will order again

Rated 5 out of 5 stars

I never usually write reviews but I am absolutely amazed by the level of service provided by Randalls. Delicious sweets and shipped so fast, I was incredibly surprised to receive my order not even two... See more

Company replied

Rated 5 out of 5 stars

Ordered for the first time after watching your videos for weeks and received my sweets really really quickly. Ordered two custom pick & mix’s and WOW I AM OBSESSED. Of course, the sweets are amazing b... See more

Rated 4 out of 5 stars

Fantastic selection of treats and sweets that you really cant find locally here. Its also insane that I was able to order from the UK to Australia with a cheaper total price than buying locally! Very... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery
  3. Gourmet Grocery Store

Written by the company

Selling worldwide treats & traditional pick & mix! Randalls began in 2015, as an independent retailer on Kettering and Market Harborough High Streets and has since expanded to online retail.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Absolute 10/10 business

Absolute 10/10 business.
Lovely friendly staff, amazing selection of products and speedy shipping.
These are only a couple of reasons as to why I will always be a returning customer.

May 21, 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thank you so much Izzy!

Rated 5 out of 5 stars

I've been following and ordering from…

I've been following and ordering from Randalls uk for more than a few months. Great owner and staff that makes the experience wonderful. Their stock is full of delicious goodies from all over the world.
Personally I don't use anyone else other than Randalls for my snacks

May 2, 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thank you so much Sofia for your kind words & continued support!

Rated 5 out of 5 stars

Great service and excellent delivery

Easy to find products on the website and menu is a great help if you want something particular.
Delivery is always within the times given.
Yet again another great order and a great service.
Thank you.

April 29, 2024
Randalls UK logo

Reply from Randalls UK

Thank you for fantastic review, Kim!

Rated 5 out of 5 stars

Highly recommend

Loved my order this month packed with international snacks. I ordered a £10 clearance bundle that was really great value well worth the money. All staff members were extremely helpful throughout the ordering process as well. They have a lifelong customer in me.

February 27, 2024
Rated 5 out of 5 stars

£10 Mystery Box

Ordered a £10 mystery clearance box on Friday and I’m chuffed with it - 11 items received, all things we haven’t tried before. I’ll certainly buy again! Excited for when Minute Maid is in stock, that’ll be my next purchase!

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, Canadian home treats away from home, have had many orders and every one amazing, thanks so much!

March 2, 2024
Unprompted review
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Reply from Randalls UK

Thank you for your lovely review! 😁

Rated 5 out of 5 stars

Really quick turnaround with my order

Really quick turnaround with my order. Came 2 days later. Hoping there’ll be some full packs of Tim Tams soon!

January 30, 2024
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Reply from Randalls UK

Thank you for your review, Wendy! We have Tim Tam Original back in stock! 😁

Rated 5 out of 5 stars

Great retailer

Great retailer. Fab service.

January 8, 2024
Randalls UK logo

Reply from Randalls UK

Thank you so much Joanne for your continued support!

Rated 5 out of 5 stars

Thank you Randall's uk.

I've been following and ordering from Randalls uk for more than a few months. Great owner and staff that makes the experience wonderful. Their stock is full of delicious goodies from all over the world. Orders are delivered quickly within 1-2 days( depending where your ordering from). Been very happy with Randall's UK. I Will keep ordering from them. Thank you Randall's.

January 7, 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thank you so much for your lovely review Jorge! Your continued support is massively appreciated.

Rated 3 out of 5 stars

Not value for money …

I think that what was in the box is not really value for money and the delivery was expensive and long and the free sweet was a bit of a joke one chewy lil sweet. Will not be buying again rather disappointing to be honest.

January 2, 2024
Randalls UK logo

Reply from Randalls UK

Hi Angela. Thanks for your order with us. Sorry you were disappointed in your bundle. We guarantee 15 items at least for your £20, our bundles always come to over the the value of what they cost the customer. We always recommend buying individual items over a bundle if you’d rather know exactly what you’re getting for the money. Unfair to say the free sweet is a joke, it’s a free extra that we don’t have to give.

Rated 2 out of 5 stars

I was disappointed with the selection …

I was disappointed with the selection it was almost all sour patch sweets
I did not think it was worth the price I paid for it as I had ordered.quite a few different items as well as the box, and when removed from the box there was not much left in it.

January 2, 2024
Randalls UK logo

Reply from Randalls UK

Hello Helena, thank you for your order with us. Sorry if you felt disappointed in your mystery box. You ordered three items, and your mystery box. We always make sure the £20 Mystery Box has at least 15 items in, coming to the value of over £20. We also don’t put more than one product per brand in, so if you could let us know some more info we could see what’s happens here. Thanks in advance. Jarrod, Randalls UK

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